Employers
Current Offers Up to 50% OffAshfaq Dilawar
IT Administrator & Zoho Specialist
Zoho Developer & IT Administrator
As an experienced IT Zoho Consultant at Civic Recruitment Limited since February 2023, I specialise in the implementation, customisation, and ongoing optimisation of Zoho CRM, Zoho One, and Zoho automation solutions, tailored to meet the diverse operational needs of businesses across a wide range of industries β including healthcare, construction, clinics, recruitment, HR, real estate, legal, finance, retail, and e-commerce. Based in the UK and working closely with clients across Birmingham, London, and nationwide, I bring extensive hands-on experience with Zoho's complete suite of applications to help organisations streamline day-to-day operations, improve internal efficiency, and unlock sustainable growth.
As a trusted Zoho Partner, Zoho Consultant, and Zoho Developer, my approach combines deep technical expertise in the Zoho ecosystem with a genuinely client-centric focus. I don't believe in one-size-fits-all implementations β every Zoho solution I deliver is carefully scoped and configured to solve immediate operational pain points while also supporting a business's longer-term strategic goals. Whether you're a growing SME searching for a Zoho CRM consultant in Birmingham, an established company looking for a Zoho developer in London, or a business anywhere in the UK that needs remote Zoho support, I help organisations work smarter, reduce manual admin, and get significantly more value from their Zoho investment.
Why Work With a Dedicated Zoho Consultant?
Many businesses adopt Zoho but never unlock its full potential because implementation is rushed, generic, or left half-finished. As a specialist Zoho Partner and Zoho Developer, I focus on getting the foundations right first β clean data architecture, properly mapped workflows, and automation that actually reduces workload rather than adding complexity. From there, I build out custom modules, integrations, and reporting so your Zoho CRM becomes a genuine operational hub rather than just a digital filing cabinet.
π Extensive Expertise π
βοΈ CRM & Business Solutions
GoHighLevel, Zendesk, Notion Setup for Business
Rev23 Setup and Data Imports
Migration from Rev23 to Zoho CRM, Salesforce, and HubSpot
Salesforce Marketing Cloud Setup
SMS Magic Setup for Business
Twilio Setup and Integration
RingCentral Setup
βοΈ Web Development & Design
Website Design, Development & Customisation
Shopify Setup, Customisation & Integration
WordPress Setup, Themes, Plugins Customisation & Integration
Web Development β PHP, MySQL, Bootstrap, jQuery, CSS, HTML
JavaScript | AJAX | jQuery | JSON | XML
PSD to HTML
Website & Data Migrations
βοΈ Salesforce & API Integrations
Salesforce Integration & Customisation
Salesforce Migration to Zoho CRM
Xero & Authorize.net Integration
QuickBooks Online & Desktop Integration
TradeGecko API Integration
Zapier Integration
Zillow APIs Integration
PHP Frameworks (Laravel, CodeIgniter)
βοΈ E-Commerce & Forms
WooCommerce & eCommerce
Gravity Forms | CF7 (Contact Form 7) | Lead Generation | reCAPTCHA
Elementor Forms Integration with Zoho
Elementor Website Setup & Landing Pages
βοΈ Marketing & Analytics
Mailchimp | Third-Party Newsletter and Email Integration
Klaviyo | Third-Party Newsletter and Email Integration
Google Analytics | Sitemap | Robots.txt | Redirections
βοΈ Payment Gateway Integrations
Stripe
PayPal
Xero
π Zoho Skills and Experience β Zoho Consultant, Zoho Developer, Zoho Partner Services Across Birmingham & London π
π» Zoho CRM & Business Applications
Zoho CRM
Zoho One
Zoho Flow
Zoho Creator
Zoho Invoices
Zoho Forms
Zoho Books
Zoho Marketing Hub
Zoho Chat Bot
Zoho API
Zoho Subscriptions
Zoho SalesIQ
Zoho Inventory
Zoho Blueprint
Zoho Campaigns
Zoho Workflows
API Upgradation from Version V1 to V2
Zapier Integration
APIs Integration
π¨πΌβπ» Zoho Desk & Finance Solutions
Zoho Desk
Zoho Finance
Zoho Calendar
Zoho Estimate
Zoho Dashboards
Migration from Salesforce to Zoho
Zoho Blueprints
SMS & Email Workflows
Zoho Reports
π¨πΌβπ» Zoho Recruiting & HR
Zoho Recruit
Zoho People
Zoho Projects
π¨πΌβπ» Zoho Reports & Analytics
Zoho Analytics with Custom SQL Queries
Dashboards & Analytics Reports for Management Teams
Database Cleanup
Basic & Advanced Reports & Dashboards
π¨πΌβπ» Zoho Customisation & Automation
Zoho Email Templates
PDF and Invoice Templates
Inbound & Outbound Campaigns
Zoho Automation and Workflows
Zoho Canvas to Set Up Layout/CRM Design
Integrate Zoho with Third-Party Applications
Zoho Deluge Custom Functions & Workflow Rules
Develop Custom API Methods & Functions
Two-Way Syncing of Data Between Zoho & Other Applications
π¨πΌβπ» Zoho Campaigns & Communication
Scheduling Newsletters
SMS Reminders
π¨πΌβπ» Zoho Sales & Inventory Management
Sales Orders / Purchase Orders / Quotes / Invoices / Inventory Stock Management
Internal & External Database Integration
Syncing Data Between the Zoho Database and Other Applications
How I Approach Every Zoho Project
Every engagement starts with a discovery phase where I map out existing processes, identify inefficiencies, and understand the specific goals of the business. From there, I design a solution architecture before writing a single workflow rule, ensuring the final build is scalable rather than something that needs to be rebuilt in six months. I also place a strong emphasis on training and documentation, so internal teams understand exactly how their new workflows, dashboards, and automations function β reducing dependency on outside support for day-to-day use.
Industries I've Supported
My Zoho consulting experience spans a broad and growing range of sectors, giving me the ability to recognise recurring operational patterns and apply proven solutions quickly rather than starting from scratch each time. Industries I've worked with include:
Healthcare & Clinics β patient record management, appointment scheduling, HIPAA & GDPR-conscious data workflows, and clinic operations automation
Construction β project tracking, subcontractor management, quoting and invoicing workflows
Recruitment & Staffing β candidate pipelines, applicant tracking via Zoho Recruit, client and vacancy management
HR & People Operations β onboarding automation, employee records, performance tracking via Zoho People
Real Estate β property listings, lead management, client follow-up automation
Legal Services β case and client management, document workflows
Finance & Accounting β Zoho Books integration, invoicing, financial reporting and dashboards
Retail & E-Commerce β inventory sync, order management, customer support automation
Manufacturing β inventory, purchase orders, and supply chain workflows
Education & Training Providers β student/client record management, communication automation
Insurance β client policy tracking, renewal reminders, claims workflow automation
Hospitality β booking and guest management integrations
Logistics & Distribution β order tracking, inventory, and fulfilment automation
Non-Profit Organisations β donor management, campaign tracking, reporting
Professional & Consulting Services β client management, project tracking, invoicing
This cross-industry experience across Birmingham, London, and the wider UK means I don't just configure Zoho by the book β I bring practical, tested workflows that have already solved similar problems for businesses in comparable sectors.
π Available for Zoho consulting, development, and Zoho Partner services across Birmingham, London, and the wider UK.
π© If you're looking for a Zoho CRM consultant, Zoho developer, or Zoho implementation partner in Birmingham or London, get in touch to discuss how a tailored Zoho solution can help your business work smarter, automate more, and grow faster.