Job Purpose

Key Duties and Accountabilities

• Conduct face-to-face bus surveys with members of the public across Kettering.
  
• Accurately collect and record survey data in line with project requirements.
  
• Carry out data entry tasks with a high level of accuracy and attention to detail.
  
• Use Excel, Word, and specialist software to process survey information and convert bus stop codes.
  
• Work through allocated datasets to transfer and update outstanding bus stop information.
  
• Meet deadlines while managing competing priorities effectively.
  
• Communicate clearly and professionally with the public, building trust and rapport quickly.
  
• Complete administrative tasks remotely where appropriate, in line with service needs.
  
• Adhere to data protection, confidentiality, and health and safety requirements at all times.
  

Essential Experience Required

• Previous experience in an administrative or data-focused role.
  
• Demonstrable experience of accurate data input and working to deadlines.
  
• Experience using Microsoft Excel and Word in a work environment.
  
• Experience engaging with the public or customers in a face-to-face setting.
  

Essential Qualifications Required

• Good general level of education, including literacy and numeracy skills.
  
• Strong IT skills, particularly in Microsoft Office applications.
  

Additional Information to Note

• The role requires flexibility, including evening and weekend working.
  
• The candidate must be willing to undertake face-to-face surveying as the main component of the role.
  
• There is scope for some administrative tasks to be completed from home.
  
• This post is offered on a fixed-term basis with a local authority.
  
• Pay Frequency: Bi-weekly payment schedule
  
• The role closes in 2026 – apply as soon as possible.