2 Month Contract with A local Authority

To support the Care Home Manager in the day-to-day operation, leadership, and continuous development of the residential care service, ensuring compliance with Care Quality Commission standards.

The role involves assisting in the effective management of staff, resources, and service delivery, while leading a team to provide high-quality, person-centred care to older people, including those living with dementia. The Deputy Manager also contributes to organisational performance, service improvement, and positive outcomes for service users.

Key Responsibilities

• Support the overall management and daily running of the residential care home in line with Care Quality Commission standards
  
• Lead, supervise, and develop a team of staff to deliver high-quality, person-centred care
  
• Ensure care delivery aligns with support plans, risk assessments, and best practice, particularly for individuals with complex needs and dementia
  
• Deputise for the Care Home Manager as required, ensuring continuity of service
  
• Oversee staff performance, including supervision, appraisal, absence management, and disciplinary processes
  
• Participate in recruitment, induction, and ongoing training, including supporting staff to achieve the Care Certificate
  
• Promote safeguarding practices and ensure compliance with safeguarding policies and procedures
  
• Manage and monitor care records, ensuring accuracy, confidentiality, and timely updates across systems (e.g. Mosaic, Oracle)
  
• Lead on assessments, referrals, and service user involvement initiatives
  
• Maintain effective communication with families, carers, and multi-disciplinary teams
  
• Ensure compliance with health and safety requirements and promote a safe working environment
  
• Monitor budgets and support financial processes within the home
  
• Manage complaints, investigations, and quality assurance processes, identifying areas for improvement
  
• Support service development, policy implementation, and continuous improvement initiatives
  

Requirements

• Experience working in a residential care setting, preferably with older adults and individuals living with dementia
  
• Experience in supervising or leading staff teams
  
• Knowledge of regulatory standards, particularly those set by the Care Quality Commission
  
• Understanding of safeguarding, risk management, and person-centred care principles
  
• Strong organisational, leadership, and communication skills
  
• Ability to manage complex situations, including complaints, investigations, and performance issues
  
• Competency in IT systems and maintaining accurate records
  
• Willingness to work flexible hours, including weekends and shifts
  
• Relevant vocational qualification (e.g. Level 3 or above in Health & Social Care) or willingness to work towards it
  

Additional Information

• Hours per week: 37 hours (including shifts, evenings, and weekends)
  
• Payment: Bi-weekly
  
• Location: Residential Care Home setting (on-site)