3 Month Contract With A Local Authority

To support the delivery of quality repairs and ensure decent and suitable housing, working as part of a team. The role involves carrying out tiling and flooring works, as well as associated maintenance tasks, across all types of LBI-managed properties and social spaces, as scheduled or directed by the supervisor.

Key Responsibilities

• Carry out tiling, non-slip flooring, and related trade works to a high standard, as instructed by the Supervisor, on Responsive, Planned, Empty Homes, High Value, or Capital Repairs.
  
• Plan and organise workload efficiently to maximise productivity and meet customer service standards, including urgent and emergency repairs.
  
• Promptly report any unforeseen problems or delays that may impact scheduled appointments.
  
• Provide regular updates to supervisors and colleagues to assist with planning, scheduling, and material ordering.
  
• Report follow-on or related repair works to ensure accurate work orders are raised.
  
• Maintain and contribute to the control of stock, tools, and equipment on company vehicles, ensuring security and proper use.
  
• Organise materials, tools, and equipment required for planned work, replenishing stock as needed.
  
• Identify and request non-stock items to ensure timely completion of non-standard jobs.
  
• Keep accurate records of materials used on mobile devices or manual documentation if systems are unavailable.
  
• Use PDA or other electronic devices to record work, order materials, and manage follow-on repairs.
  
• Provide guidance to apprentices and trainees, including monitoring and reporting progress to the team leader.
  
• Work in accordance with Council policies, risk assessments, safe systems of work, and manufacturer manuals.
  
• Drive a company vehicle (if provided), maintain cleanliness, perform daily safety checks, and adhere to the LBI Drivers Policy.
  
• Promote and maintain effective working relationships with colleagues, partners, and service users.
  
• Maintain high levels of motivation, attendance, and conduct, taking pride in personal and team work.
  
• Promote and safeguard the welfare of children, young people, and vulnerable adults, reporting concerns appropriately.
  
• Undertake other duties commensurate with the grade, working flexibly to meet service needs.
  
• Use and assist others in using IT systems efficiently.
  
• Achieve agreed service outcomes, appraisal targets, and participate constructively in performance appraisals.
  
• Undertake training, meetings, and seminars to improve skills and communication.
  
• Ensure compliance with customer care standards and the Council’s commitment to service excellence.
  
• Demonstrate commitment to the Council’s values: public service, quality, equality, and empowerment.
  
• Ensure compliance with the Data Protection Act and other relevant legislation.
  
• Carry out duties in accordance with Health and Safety policies and legislation.
  
• Adhere to the Council’s Dignity for All Policy (Equal Opportunities).
  
• Comply with all other LBI policies and procedures.
  

Requirements

• Experience in tiling and fitting non-slip flooring 
  
• Multi-skills training to a minimum of NVQ3, or willingness to be trained when employed by LBI
  
• Blue Craft CSCS Card, or willingness to obtain prior to employment
  
• Experience delivering high-quality work in domestic properties using a range of portable power tools and equipment
  

• Awareness of good construction safety practices, including asbestos awareness and working at heights
  
• Ability to organise workload, prioritise tasks, order necessary materials and plant, and work unsupervised for extended periods
  
• Ability to work as part of a team, take pride in work completed, and actively contribute to team performance targets
  
• Effective verbal communication with customers and colleagues, including answering queries clearly and maintaining constructive working relationships
  
• Ability to communicate in writing for maintaining records of materials used, completing job sheets and requisitions, using PDAs, and following instructions, procedures, and policies
  
• Commitment to delivering high standards of quality and customer service, including working with customers from diverse backgrounds and needs
  
• Adequate level of fitness to carry out duties, including manual handling of tools and equipment, driving, kneeling, and twisting as required
  
• Willingness to work flexibly to meet service needs, with a positive response to new ideas and changes in procedures
  
• Awareness, understanding, and commitment to the protection and safeguarding of children, young people, and/or vulnerable adults 
  
• Ability to pass a literacy test covering spelling and grammar 
  

• Bi-Weekly Payments
  
• 40 Hours Per Week
  
• DBS is Required