3 Month Contract With A Local Authority

As a Local Land Charges Officer, you will play a key role in delivering a professional, customer-focused Local Land Charges (LLC) service. You will also provide support across a range of administrative tasks to ensure efficient service delivery.

Key Responsibilities

• Receive, validate, and process official and personal Local Land Charge searches accurately and within required timeframes.
  
• Respond to customer inquiries promptly and professionally.
  
• Calculate search fees and ensure correct charges are applied.
  
• Support the transfer of the register to HM Land Registry, ensuring compliance with statutory requirements.
  
• Maintain databases and filing systems, managing queries via the shared email mailbox and ensuring timely resolution.
  
• Support the Local Land Charges Programme, including data discovery, cleansing, and digitisation activities.
  
• Contribute to service improvement initiatives, innovation, and identifying opportunities to enhance the customer experience.
  

Requirements

• Experience in a busy office environment providing customer-facing services.
  
• Strong organisational skills, accuracy, and ability to meet tight deadlines.
  
• Confident IT user with the ability to quickly learn new software systems.
  
• Excellent written and verbal communication skills.
  
• Team player who enjoys collaborating and supporting colleagues.
  
• Ability to build positive relationships with customers, stakeholders, and partners.
  
• Flexible, proactive, and committed to delivering high-quality work.
  
• Knowledge of local land charges, planning, or conveyancing processes.
  

• Bi-Weekly Payments
  
• 20 Hours Per Week (Negotiable)