Outreach and Sustainment Officer

Posted 08 April 2026
Salary 24.12
LocationWalthamstow E17 United Kingdom
Job type Contract
Sector Community & Social
ReferenceOR26805

Job description

3 months contract with a local authority

Job Purpose

  • The postholder will assess needs and risks, provide practical advice and support, and coordinate interventions that help individuals move away from the streets. The role also provides ongoing sustainment support to people moving into temporary accommodation, supported housing, or independent living, helping them stabilise, develop independence, and sustain their accommodation..

Key Duties/Accountabilities

  • Deliver proactive outreach to people sleeping rough or at risk of rough sleeping
  • Identify and engage individuals through street outreach, referrals, and partnership working
  • Carry out welfare and safety checks, including during evenings or weekends where required
  • Build trusting, professional relationships using a traumainformed and strengthsbased approach
  • Assess individuals’ needs, risks, and circumstances, including mental health, substance use, safeguarding, and housing status
  • Develop and deliver personalised support plans aimed at reducing harm and moving people away from the streets
  • Provide accurate advice and information on housing options, benefits, health services, and specialist support

Essential Experience Required

  • Experience working with people who are homeless, sleeping rough, or facing multiple disadvantage
  • Experience delivering outreach, support work, or case management in a housing, health, or social care setting
  • Experience undertaking needs and risk assessments and providing practical support

Essential Qualifications Required

  • Relevant qualification or equivalent experience in housing, homelessness, social care, or a related field
  • Understanding of traumainformed practice and safeguarding principles

Additional information to note

  • Working hours: 36 hours per week
  • Enhanced DBS required.
  • Driving license required.
  • Waltham Forest Town Hall, Forest Road, Walthamstow, E17 4JF, United Kingdom
  • Flexible working pattern
  • We work on Bi weekly payment schedule

The role closes on 9th April, apply ASAP.