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Outreach and Sustainment Officer
- Posted 08 April 2026
- Salary 24.12
- LocationWalthamstow E17 United Kingdom
- Job type Contract
- Sector Community & Social
- ReferenceOR26805
Job description
3 months contract with a local authority
Job Purpose
- The postholder will
assess needs and risks, provide practical advice and support, and coordinate
interventions that help individuals move away from the streets. The role also
provides ongoing sustainment support to people moving into temporary accommodation,
supported housing, or independent living, helping them stabilise, develop
independence, and sustain their accommodation..
Key Duties/Accountabilities
- Deliver proactive outreach to people sleeping rough or at
risk of rough sleeping
- Identify and engage individuals through street outreach,
referrals, and partnership working
- Carry out welfare and safety checks, including during
evenings or weekends where required
- Build trusting, professional relationships using a trauma‑informed
and strengths‑based approach
- Assess individuals’ needs, risks, and circumstances,
including mental health, substance use, safeguarding, and housing status
- Develop and deliver personalised support plans aimed at
reducing harm and moving people away from the streets
- Provide accurate advice and information on housing options,
benefits, health services, and specialist support
Essential Experience Required
- Experience working with people who are homeless, sleeping
rough, or facing multiple disadvantage
- Experience delivering outreach, support work, or case
management in a housing, health, or social care setting
- Experience undertaking needs and risk assessments and
providing practical support
Essential Qualifications Required
- Relevant
qualification or equivalent experience in housing, homelessness, social care,
or a related field
- Understanding of
trauma‑informed practice and safeguarding principles
Additional information to note
- Working hours: 36 hours per week
- Enhanced DBS required.
- Driving license required.
- Waltham Forest Town Hall, Forest Road, Walthamstow, E17 4JF,
United Kingdom
- Flexible working pattern
- We work on Bi weekly payment schedule
The role closes on 9th April, apply ASAP.