Job description

6 month contract role with a Local Authority

Job Summary:

• The Parking Enforcement Officer is responsible for enforcing parking regulations across the Royal Borough of Greenwich, ensuring compliance with Traffic Regulation Orders in both on-street and off-street locations.

• The role involves patrolling designated areas, issuing Penalty Charge Notices (PCNs), engaging with the public, and maintaining accurate records to support enforcement and legal processes.

Key Duties/Accountabilities (Sample):

• Patrol assigned areas including controlled parking zones (CPZs), bus routes, and public roads.

• Enforce parking regulations by issuing Penalty Charge Notices (PCNs) and Fixed Penalty Notices (FPNs).

• Monitor and enforce contraventions such as footway parking, school “keep-clear” zones, and idling vehicles (emissions).

• Inspect parking meters and pay-and-display machines, reporting faults and placing out-of-order notices.

• Maintain accurate records, including pocket logs and evidence to support enforcement actions.

• Prepare written reports and witness statements for contested PCNs and attend adjudication hearings if required.

• Report street defects, missing signage/markings, antisocial behaviour, and abandoned vehicles.

• Provide assistance and information to the public regarding parking rules and enforcement.

• Operate handheld enforcement devices and computerised systems in line with procedures.

• Drive council vehicles or use public transport to carry out patrols.

• Ensure all duties are carried out in line with health & safety, equality, and customer care policies.

Skills/Experience:

• Proven experience in parking enforcement or a similar enforcement role.

• Experience in note taking, report writing, and evidence gathering.

• Experience dealing with the public, including handling queries and conflict situations.

• Good knowledge of parking regulations and Traffic Regulation Orders.

• Strong attention to detail and ability to follow procedures accurately.

• Ability to work independently and manage patrol routes effectively.

• Good communication and interpersonal skills.

• Basic IT skills, including use of handheld devices and enforcement systems.

• Full UK driving licence (desirable depending on role requirements).

Additional Information:

• Bi-Weekly Payments.

• Based at The Woolwich Centre, covering the Royal Borough of Greenwich.

• 35 hours per week, typically 09:00 – 17:00 (flexibility may be required).

• NVQ training may be provided as part of the role.