6 Month Contract With A local Authority

To support and supervise Passenger Assistants within the School Transport Team, ensuring safe, effective, and high-quality transport services for students across Plymouth. The role focuses on staff support, training, performance management, and maintaining strong operational standards.

Key Responsibilities

• Supervise and support Passenger Assistants across the Plymouth area
  
• Travel to various locations, including accompanying Passenger Assistants and students on transport routes when required
  
• Deliver classroom-based training for Passenger Assistants
  
• Manage performance, including providing feedback, addressing issues, and supporting absence management processes
  
• Respond to queries from parents, schools, Passenger Assistants, and transport operators, including handling challenging situations
  
• Complete Health & Safety documentation, including incident reports and investigations
  
• Maintain accurate records using internal systems and databases
  
• Support continuous improvement of service delivery
  
• Undertake additional duties appropriate to the role as required
  

Requirements

• Full, clean driving licence
  
• Access to a vehicle for travel across Plymouth
  
• Enhanced DBS check
  
• Proven supervisory experience, including performance management, training, and absence handling
  
• Experience delivering training in a classroom setting
  
• Understanding of Health & Safety practices
  
• Strong communication and customer service skills
  
• Proficient in Microsoft Office and database systems
  
• Ability to work independently and use initiative
  
• Positive, can-do attitude and a good sense of humour
  
• Experience working with Special Educational Needs (SEN)
  

Additional Information

• Hours: 29 hours per week, Tuesday to Friday
  
• Pay: Bi-weekly payments
  
• Location: Plymouth (travel required across the local area)