3 months contract with a Local Authority

Job Title: Plumber

Job Purpose

To deliver a high-quality responsive repairs and maintenance service across the Council's housing stock, specialising in first and second fix plumbing installations, maintenance, and repairs. The post holder will diagnose and resolve plumbing issues efficiently, ensuring repairs are completed right first time while providing excellent customer service to tenants and residents.

Working within occupied and void properties, the Multi Trades Operative will also undertake associated multi-skilled repairs where appropriate to support the effective maintenance of Council homes.

Key Responsibilities

Plumbing Repairs and Maintenance

• Carry out first and second fix plumbing works within Council-owned residential properties.
  
• Diagnose and repair plumbing faults including leaks, pipework, sanitary ware, taps, toilets, sinks, baths, showers, and drainage systems.
  
• Install, maintain, and replace plumbing fixtures and fittings.
  
• Complete repairs in occupied and void properties to agreed standards and timescales.
  
• Identify additional repair requirements and report them appropriately.
  

Multi-Trade Duties

• Undertake basic repairs across other trade disciplines where competent, including carpentry, plastering, tiling, and general maintenance.
  
• Assist colleagues and support service delivery across the Repairs and Maintenance Team.
  
• Ensure all work is completed safely and in accordance with current regulations and best practice.
  

Customer Service

• Provide a professional, courteous, and customer-focused service.
  
• Communicate effectively with tenants, keeping them informed of work progress and any delays.
  
• Treat customers' homes with respect and ensure work areas are left clean and safe upon completion.
  

Vehicle, Tools and Materials

• Take responsibility for the Council vehicle allocated for work use.
  
• Ensure vehicle stock, tools, and materials are maintained and accounted for.
  
• Report defects, damage, or shortages promptly.
  

Health & Safety

• Comply with Health and Safety legislation, policies, and procedures.
  
• Use appropriate PPE and safe working practices at all times.
  
• Identify and report hazards, incidents, and unsafe conditions.
  

Essential Experience

• Minimum 2 years' experience within a plumbing trade environment.
  
• Experience carrying out first and second fix plumbing installations and repairs.
  
• Experience working in domestic properties, including occupied homes.
  
• Ability to diagnose faults and complete repairs independently.
  
• Experience working within health and safety procedures.
  

Essential Qualifications

• NVQ Level 2 or equivalent qualification in Plumbing.
  
• Relevant trade certification in a plumbing discipline.
  
• Full UK Driving Licence.
  

Essential Skills and Attributes

• Strong plumbing diagnostic and repair skills.
  
• Ability to work independently and manage workloads effectively.
  
• Excellent customer service and communication skills.
  
• Reliable, trustworthy, and professional when working in tenants' homes.
  
• Good problem-solving skills and attention to detail.
  
• Ability to work under pressure and meet deadlines.
  
• Flexible approach to work and service demands.
  
• Strong team-working abilities.
  

Desirable

• Social housing maintenance experience.
  
• Multi-trade repair experience.
  
• Knowledge of Council housing repairs services.
  
• Experience mentoring apprentices or trainees.
  
• Health & Safety qualifications (e.g., Asbestos Awareness, Manual Handling, First Aid).
  

This role is ideal for an experienced plumber looking to work within a social housing environment, delivering essential repairs and maintenance services to Council tenants across Redditch and the surrounding area.

Additional Information

• Location: Redditch, B98 7SN
  
• Hours: 37 hours per week
  
• Working Pattern: Monday to Friday, 8:00am to 4:00pm
  
• Rate of Pay: £21.13 per hour (Umbrella)
  
• Vehicle: Council vehicle provided for business use only
  
• Type of Work: Primarily undertaking 1st and 2nd fix plumbing installations, responsive plumbing repairs, maintenance works, and associated multi-trade duties within Council-owned residential properties.
  
• Working Environment: The role involves working across occupied and void Council properties throughout Redditch and surrounding areas, delivering high-quality repairs and maintenance services to tenants.
  
• Payment Schedule: Bi-weekly
  
• Start Date: Immediate start available
  
• Closing Date: Applications closing soon – early applications are encouraged
  
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