3 months contract Role with a local authority

Job Purpose

The Private Rented Sector (PRS) Officer is tasked with leading the delivery of the Council’s Rental Support Scheme. This role is crucial in assisting households who are homeless or at risk of homelessness to secure and maintain suitable private rented accommodation.

Lead the day-to-day delivery of the Rental Support Scheme.
Increase access to private rented properties through proactive landlord and agent engagement.
Develop and promote landlord incentive schemes to encourage participation.
Match households to suitable properties efficiently to reduce temporary accommodation usage.
Build and maintain strong relationships with private landlords, letting agents, and partners.
Negotiate tenancy agreements to ensure affordability and sustainability.
Act as the key contact for landlords and agents, resolving queries and issues.
Support tenants to access and sustain tenancies, including early intervention in high-risk cases.

Experience delivering front-line customer services to the public (face-to-face and telephone).
Significant experience within the private rented sector and strong knowledge of tenancy legislation.
Experience carrying out administrative and case management duties.