3 Month Contract With A Local Authority

• Lead on the quality assurance of data within the service and contribute to continuous service improvement through the provision of accurate information, analysis, and reporting.
  
• Operate flexibly as part of the business support function to ensure delivery of core administrative and operational services.
  
• Support the development of efficient and effective business support systems that add value to service delivery and improve outcomes for service users.
  
• Manage day-to-day financial processes, ensuring accuracy and timeliness to prevent any negative impact on service delivery or partner organisations.
  

Key Responsibilities

• Provide comprehensive administrative support to frontline staff to ensure the smooth and efficient running of the service.
  
• Act as a first point of contact (telephone, email, and face-to-face), handling enquiries sensitively and appropriately, including signposting to relevant services where required.
  
• Manage incoming and outgoing correspondence, including distribution of mail.
  
• Organise meetings, manage diaries, send invitations, arrange venues, and distribute documentation.
  
• Produce accurate, high-quality minutes of meetings.
  
• Lead on tracking, collecting, collating, and analysing service data.
  
• Scrutinise and interpret data to produce meaningful outputs and implement follow-up actions.
  
• Input, update, and interrogate data systems relating to service users.
  
• Ensure data accuracy and timeliness, supporting staff to meet deadlines and compliance standards.
  
• Produce detailed, complex reports and performance information for management.
  
• Generate statistical data to monitor and improve service performance and data quality.
  
• Contribute to case audits and quality assurance activities.
  
• Present performance data (e.g., caseloads, reviews) at team meetings and identify discrepancies.
  
• Undertake accurate and complex financial calculations relating to payments for agencies and service users.
  
• Create and manage purchase orders (e.g., placements, petty cash, invoices) linked to service users’ records.
  
• Run financial reports, present findings to management, and resolve discrepancies.
  
• Carry out day-to-day financial processes, including budget monitoring, invoice tracking, and transaction processing.
  
• Assist in setting up bank accounts for service users where required.
  

Requirements

• Educated to A-level standard or equivalent 
  
• Relevant qualification in business administration, data analysis, finance, or a related field 
  
• Evidence of continuous professional development 
  
• Experience of working in an administrative or business support role within a fast-paced environment 
  
• Experience of handling and analysing data, producing reports, and presenting findings 
  
• Experience of working within Children’s Services, Social Care, or a public sector organisation 
  
• Experience of financial administration, including processing payments, invoices, and budget monitoring 
  
• Knowledge of data protection legislation (e.g. GDPR) and information governance 
  
• Experience of supporting audits, inspections, or quality assurance processes 
  

• Bi-Weekly Payments
  
• 35 Hours Per Week
  
• Standard DBS is Required