2 Month Contract With A Local Authority

Rhondda Heritage Park Museum is seeking a Casual Receptionist to provide front-of-house cover for a vacant post. The role requires working regular Fridays and Saturdays, supporting the delivery of a professional, welcoming, and efficient reception service for all visitors.

Key Responsibilities

• Undertake general administrative duties, including handling post and associated tasks
  
• Operate and maintain computerised systems, including stock control, online booking, and retail systems
  
• Process bookings for admissions both online and in person, maintaining accurate records
  
• Act as the first point of contact for all visitors to the Park
  
• Provide information about the site, facilities, and activities, actively promoting the venue
  
• Respond to telephone enquiries and direct calls appropriately
  
• Support permanent staff during busy periods to meet fluctuating visitor demand
  
• Maintain stock levels in the retail area and ensure it is clean and presentable
  
• Assist in other areas of the site during events as required
  
• Carry out additional duties appropriate to the grade as requested
  

Requirements

• Excellent IT skills
  
• Strong organisational skills
  
• Welsh Language Level 1 (training provided if required)
  
• Welsh Language Level 2
  
• Customer care or Welcome Host qualification
  
• Experience working with the general public
  
• Experience using booking systems (online or front-of-house)
  
• Experience in frontline service delivery
  
• Knowledge of booking systems
  
• Experience using retail systems
  
• Standard DBS Is required
  

• Bi-Weekly Payments
  
• 15 Hours per Week
  
• Location: Rhondda Heritage Park Museum