Job Purpose

As a Recruitment Support Officer, you will support all aspects of foster carer recruitment within the Fostering Team. The role focuses on promoting fostering opportunities, engaging with prospective foster carers, attending community events, and providing information and guidance to individuals interested in fostering. You will play a key role in supporting recruitment campaigns and increasing public awareness of fostering services across Cardiff.

Key Duties/Accountabilities

• Support all aspects of foster carer recruitment activity.
  
• Plan, organise, and attend recruitment and promotional events.
  
• Represent Foster Wales Cardiff at community and public engagement events.
  
• Provide information and advice regarding different fostering opportunities.
  
• Follow up enquiries from prospective foster carers and discuss their interest in fostering.
  
• Support outreach, marketing, and promotional campaigns.
  
• Assist with public engagement initiatives to raise awareness of fostering services.
  
• Maintain accurate records of enquiries and recruitment activities.
  
• Work collaboratively with the Fostering Team and partner organisations.
  
• Contribute to achieving recruitment objectives and service targets.
  
• Promote a positive image of Foster Wales Cardiff and Cardiff Council.
  

Essential Experience Required

• Experience working in a customer-facing, recruitment, engagement, community outreach, or support role.
  
• Experience engaging with members of the public and providing advice or information.
  
• Experience planning, organising, or attending events.
  
• Strong communication and interpersonal skills.
  
• Ability to build positive relationships with a wide range of stakeholders.
  
• Experience maintaining accurate records and managing enquiries.
  
• Ability to work independently and as part of a team.
  
• Experience in marketing, campaigns, or promotional activities is desirable.
  

Essential Qualifications Required

• Good standard of general education, including English and Mathematics.
  
• Strong IT skills, including Microsoft Office applications.
  
• Enhanced DBS Check.
  
• Right to work in the UK.
  

Additional Information to Note

• Working hours: 37 hours per week.
  
• Hybrid working arrangement available.
  
• Generally 2 days remote working and 3 days office-based.
  
• Enhanced DBS required.
  
• We work on bi-weekly payment schedule.
  
• Interview Date: 9th September 2026 (Online).
  
• Supplier Submission Deadline: 7th September 2026, Apply ASAP.