3 months contract with a local authority

The Repairs Operations Manager plays a crucial role in overseeing the Council's responsive repairs service for occupied properties. This position ensures that residents live in homes that are safe, well-maintained, and compliant with all statutory and quality standards. The manager will lead a large-scale operation, delivering top-notch repairs and maintenance services across approximately 25,000 Council properties.

Direct and manage the responsive repairs service for occupied Council properties.
Supervise a multi-disciplinary repairs operation covering around 25,000 properties.
Ensure repairs are conducted safely, efficiently, and to a high standard within agreed timelines.
Collaborate with operational teams and Direct Labour Organisation (DLO) services for effective service delivery.
Monitor and enhance service performance through strategic planning, performance management, and continuous improvement efforts.
Manage and develop a substantial operational workforce, including up to 6 direct reports and about 125 indirect reports.
Lead activities related to recruitment, retention, performance management, and workforce development.
Establish clear objectives and performance standards for teams, ensuring accountability.
Foster a positive, customer-focused, and high-performance culture.
Support apprenticeships, mentoring, coaching, and career development opportunities.

Requirements:

Significant management experience in housing, property maintenance, repairs, construction, or a similar operational environment.
Extensive experience in managing large multi-disciplinary teams and complex service operations.
Proven expertise in budget management, financial planning, cost control, and forecasting.
Relevant professional experience demonstrating the required level of operational and leadership capability.

Contract Duration: 3 months with a local authority
Rate: £49.06 per hour umbrella
Working Hours: 35 hours per week
Payment Schedule: Bi-weekly
Application Note: Pay rate is negotiable. Please specify your desired Umbrella Rate on the CV.
Urgency: The role closes soon, apply ASAP.

Repairs Operations Manager