2 months contract with a local authority

Job Purpose

• The postholder will act as the organisation’s subject matter expert on Civica Cx Housing (not other Civica modules), providing technical and operational support, system development, user management, troubleshooting, and ongoing functional improvements to ensure the system meets the needs of Housing Services and aligns with statutory and organisational requirements.
  

Key Duties/Accountabilities

• Manage day‑to‑day administration of Civica Cx Housing, including user set‑up, permissions, deletions, and access control.
  
• Maintain system integrity and ensure data accuracy, including adding and updating property records, leaseholders, and tenancy information.
  
• Identify issues and determine when support cases need to be logged; liaise directly with Civica Support and internal teams to resolve problems promptly.
  

Essential Experience Required

• Strong, demonstrable experience specifically with Civica Cx for Housing (not other Civica products or service areas).
  
• Proven ability to manage both front‑end and back‑end system functions.
  
• Experience running and validating statutory housing returns such as LAHS and LADR.
  
• Hands-on experience managing system upgrades, testing, and troubleshooting.
  
• Experience building system reports and extracting accurate datasets.
  
• Background in supporting housing service users with system queries and resolving technical issues.
  
• Experience working with system interfaces and data flows between multiple platforms.
  

Essential Qualifications Required

• Strong working knowledge of Civica Cx Housing (technical and functional).
  
• Good standard of education to A‑level or equivalent experience.
  

Additional information to note

• Working hours: 37 hours per week
  
• Once a week on site at Rugby Town Hall.
  
• Rates flexible. Happy to be guided by the candidate. Potential for Temp to Perm
  
• Please mention your desired pay rate on your CV.
  
• We work on Bi weekly payment schedule
  
• Basic DBS required.
  

The role closes soon, apply ASAP.