6 months contract with a local authority

Job Purpose

• The Systems Training Specialist will act as the critical link between the social care workforce and the systems they use, ensuring staff are confident, competent, and compliant in their use of the Mosaic case management system and its associated reporting tools.
  

Key Duties/Accountabilities

• Conduct comprehensive training needs analyses across services and user roles.
  
• Design and maintain a structured, role‑specific curriculum for Mosaic and associated reporting tools.
  
• Develop engaging training materials in multiple formats, including user guides, manuals, presentations, e‑learning modules, and quick‑reference resources.
  
• Maintain an up‑to‑date training resource library aligned to system upgrades, releases, and business process changes.
  

Essential Experience Required

• Significant experience in systems training or learning & development roles.
  
• Strong hands‑on experience with the Mosaic case management system.
  
• Proven experience designing and delivering training for diverse audiences with varying technical abilities.
  
• Experience delivering training both face‑to‑face and virtually.
  
• Strong understanding of adult learning principles and instructional design.
  

Essential Qualifications Required

• A relevant training, teaching, or learning & development qualification
  

Additional information to note

• Working Hours: 36 hours per week.
  
• We work on bi-weekly schedule.
  

The role closes on 24^th April 2026, apply ASAP.