Systems Training Specialist – 3 Month Contract

Summary

Key Responsibilities

Training Strategy & Planning

• Formulate and execute a comprehensive training strategy for Adult Social Care users.
  
• Perform training needs assessments to identify learning requirements.
  
• Develop detailed training plans aligned with project milestones and delivery goals.
  
• Support activities that promote business readiness and user adoption.
  

Training Materials Development

• Design engaging, user-centric training materials and documentation.
  
• Develop:
  • User Guides
    
  • Quick Reference Guides
    
  • Process Maps
    
  • Training Presentations
    
  • Supporting Learning Resources
    
• Ensure all materials accurately reflect Adult Social Care processes and Mosaic functionality.
  

Google Training Microsite

• Design, implement, and manage a Google-based training microsite.
  
• Organize and upload training resources and documentation.
  
• Create an accessible knowledge hub for end users.
  
• Ensure materials are current and easily accessible.
  

Training Delivery

• Conduct Mosaic system training for Adult Social Care staff and stakeholders.
  
• Lead workshops, system demonstrations, and training sessions.
  
• Offer post-training support and guidance to users.
  
• Evaluate training effectiveness and identify additional support needs.
  

Stakeholder Engagement

• Collaborate closely with project teams, managers, and operational staff.
  
• Support organizational change and system adoption initiatives.
  
• Build and maintain positive relationships with key stakeholders.
  
• Provide regular updates on training progress and delivery.
  

Essential

• ✅ Recent experience delivering Mosaic Adult Social Care training.
  
• ✅ Experience in developing and delivering systems training programmes.
  
• ✅ Proficiency in producing:
  • Training Plans
    
  • User Guides
    
  • Learning Materials
    
  • Process Documentation
    
  • Reference Materials
    
• ✅ Experience in building and maintaining Google Sites / Google Microsites.
  
• ✅ Strong understanding of Adult Social Care processes and workflows.
  
• ✅ Excellent presentation, facilitation, and communication skills.
  
• ✅ Experience in supporting system implementation, transformation, or change projects.
  
• ✅ Ability to translate technical system functionality into user-friendly training content.
  
• ✅ Experience working within Local Authority Adult Social Care services.
  

Desirable

• Experience supporting Mosaic implementations or upgrades.
  
• Digital learning or e-learning experience.
  
• Change management or business change experience.
  
• Project delivery experience within Local Government.
  

What's on Offer?

• ✔ £450.00 per day (Umbrella)
  
• ✔ 3 Month Contract
  
• ✔ Hybrid Working
  
• ✔ 1 Day Per Month On-Site Until Delivery Phase
  
• ✔ Bi-Weekly Pay
  
• ✔ Opportunity to lead a key training workstream within a major Adult Social Care programme.
  
• ✔ Ownership of training strategy, material development, microsite creation, and delivery.
  
• ✔ Work within a collaborative project environment driving successful system adoption.