3 months contract with a local authority

Job Purpose

• The role ensures residents, Members, stakeholders and partners are kept informed before, during and after works, helping to minimise disruption and protect the reputation of the Highways & Transport Service. The postholder will work closely with internal teams, contractors, utility companies and external partners to coordinate changing works programmes and present information clearly across a variety of communication channels.
  

Key Duties/Accountabilities

• Provide clear, accurate and timely information on highway works to residents, Members, MPs and other stakeholders.
  
• Coordinate communications across multiple schemes and programmes, responding to frequent changes at short notice.
  
• Use appropriate communication channels, including websites, briefings, reports and digital platforms, to ensure messages reach the right audiences.
  
• Ensure communications meet statutory requirements, council policies and service standards.
  

Essential Experience Required

• Previous relevant experience in a customer‑focused, communications, administrative or coordination role.
  
• Experience managing information, responding to enquiries and working with multiple stakeholders.
  
• Experience working in a fast‑changing environment with competing priorities.
  
• Experience using business systems, databases or information management systems.
  

Essential Qualifications Required

• Educated to A‑Level or equivalent, or able to demonstrate equivalent experience.
  
• Good IT skills, including use of office systems and databases.
  
• Strong written and verbal communication skills.
  

Additional information to note

• Working Hours: 37 hours per week.
  
• We work on bi-weekly schedule.
  

The role closes on 14th May 2026, apply ASAP.