Job description

3 months contract with a Local Authority

Job Summary:

• The Commercial Waste Sales Manager is responsible for growing Hackney Council’s commercial waste portfolio by generating new business, increasing turnover, and maintaining strong relationships with existing customers.

• The role focuses on sales delivery, account management, compliance with environmental legislation, and supporting operational service delivery across Hackney and beyond.

Key Duties/Accountabilities (Sample):

• Generate new commercial waste sales through lead follow-up, cold calling, and business visits.

• Manage and grow an allocated commercial waste portfolio, including contract upgrades.

• Achieve and report against sales targets set by senior management.

• Maintain strong relationships with existing customers to maximise retention and growth.

• Advise businesses on waste management solutions, recycling, and legal responsibilities.

• Ensure service level agreements are monitored and complied with.

• Record all sales activity and customer data accurately on council systems.

• Liaise with operational teams to ensure collections are scheduled and delivered correctly.

• Price and arrange special collections and manage payment collection.

• Monitor debt, authorise services, and ensure financial controls are followed.

• Identify and report unregulated commercial waste and support enforcement activity.

• Support, mentor, and guide junior sales staff where required.

• Handle complaints and carry out follow-up actions to resolve issues.

• Represent the Council professionally at all times.

Skills/Experience:

• Proven experience in sales, ideally within waste, environmental, utilities, or local authority services.

• Strong commercial awareness with a track record of increasing revenue and turnover.

• Excellent communication and negotiation skills.

• Ability to build and maintain long-term business relationships.

• Confident in cold calling, lead generation, and face-to-face sales.

• Good understanding (or ability to learn) Environmental Protection Act and waste legislation.

• Experience working with targets, KPIs, and performance reporting.

• Strong organisational skills with the ability to manage a varied workload.

• Comfortable completing administrative tasks alongside sales activity.

• Experience supervising or mentoring staff is desirable.

• Full UK driving licence required.

Additional Information:

• The closing date: 03/02/2026.

• Location: Hackney, London.

• Full UK driving licence required.