4 Month Contract With A Local Authority

Key Responsibilities

• Complete financial assessments for adults in receipt of residential, nursing, and community-based social care services in line with the Care Act 2014.
  

• Assess income, capital, savings, property, and allowable expenditure to determine service user contributions.
  

• Review and reassess financial contributions following changes in circumstances or at scheduled intervals.
  

• Ensure assessments are completed accurately, promptly, and in accordance with Council policies and procedures.
  

• Provide comprehensive welfare benefits advice to service users and carers, including support with benefit claims, forms, and evidence.
  

• Identify opportunities to maximise income through benefits, premiums, and disregards.
  

• Liaise with the Department for Work and Pensions (DWP), HMRC, and other external agencies as required.
  

• Communicate complex financial information clearly and sensitively to vulnerable adults, carers, and their representatives.
  

• Provide reassurance and guidance while maintaining empathy, professionalism, and confidentiality.
  

• Identify and escalate safeguarding concerns in line with Council safeguarding policies and procedures.
  

• Ensure all work complies with relevant legislation, statutory guidance, data protection requirements, and audit standards.
  

• Maintain accurate records and case notes on Council systems.
  

• Respond to enquiries, disputes, complaints, and appeals relating to financial assessments and charges.
  

• Work closely with social workers, care providers, finance teams, and external partners to ensure integrated service delivery.
  

• Contribute to service improvement initiatives and keep up to date with legislative and policy changes.
  

• Support colleagues through sharing knowledge and best practice.
  

Requirements

• Knowledge of the Care Act 2014 and associated charging and financial assessment regulations.
  

• Understanding of welfare benefits relevant to adults and carers.
  

• Experience of financial assessment, benefits administration, or a related role.
  

• Ability to analyse financial information accurately and make evidence-based decisions.
  

• Strong communication skills with the ability to explain complex information clearly and sensitively.
  

• Excellent organisational skills and ability to manage a varied caseload.
  

• Competent IT skills, including case management and financial systems.
  

• Experience working within Adult Social Care or a local authority environment.
  

• Knowledge of residential and community care charging policies.
  

• Experience dealing with vulnerable adults or their representatives.
  

• Relevant qualification in welfare benefits, finance, or public administration.