• The CCTV & Environmental Technical Support Officer will provide technical and operational support for Epping Forest District Council’s CCTV service, including system checks, first-line support, evidence gathering, and maintenance coordination.

• The role also provides administrative and back-office support to Environmental Enforcement Officers, assisting with Fixed Penalty Notices, data collection, reporting, and case preparation.

• The post ensures compliance with relevant legislation and contributes to the effective delivery of environmental enforcement and community safety services.

• Deliver a sustainable and robust CCTV service, including system operational checks, technical support, evidence gathering, and processing.

• Coordinate maintenance, recommend repair/replacement of CCTV equipment, and interpret complex information from partners and internal teams.

• Support Environmental Enforcement Officers with administrative tasks, including issuing Fixed Penalty Notices (FPNs), tracking payments, sending reminders, compiling reports, and filing documentation.

• Collect evidence of fly-tipping, fly-posting, and other environmental offences, supporting investigations and case preparation.

• Work with EFDC officers, law enforcement agencies, and partners to plan and deploy permanent or temporary CCTV systems.

• Ensure compliance with legislation, including PACE, RIPA, Protection of Freedoms Act, and data protection policies.

• Contribute to service improvement projects, forward planning, and reporting in the absence of the CCTV Operations Officer.

• Provide advice and information to management and elected members as required.

• Technical knowledge of CCTV systems, components, and infrastructure

• Experience in first-line technical support and system maintenance

• Experience supporting environmental enforcement or similar compliance teams

• Knowledge of statutory and regulatory frameworks relevant to CCTV and enforcement (PACE, RIPA, Protection of Freedoms Act)

• Strong organisational skills, with attention to detail and ability to manage administrative tasks efficiently

• Ability to collect evidence, prepare case files, and assist in court proceedings

• Good communication skills for liaising with management, officers, elected members, and external partners

• Flexibility to work out of hours when required

• Ability to work on-site and independently while supporting team objectives.

• The closing date: 09/03/2026.

• Location: Epping Forest District Council.

• Full on-site role; hybrid working not applicable.