Summary:

Responsibilities:

• Immigration Support:
  • Provide guidance and assistance to individuals with immigration issues, including those without access to public funding or immigration status in the UK.
    
  • Assess clients' immigration status and identify options for regularisation.
    
  • Collaborate with immigration solicitors and charities to ensure clients receive accurate legal advice.
    
  • Participate in outreach sessions to support rough sleepers in accessing services.
    

• Case Management:
  • Develop and maintain individualised support plans considering clients' immigration status, social needs, and health concerns.
    
  • Monitor client progress and adjust support strategies as needed.
    
  • Maintain accurate and confidential client records in compliance with data protection regulations.
    

• Housing and Reconnection:
  • Identify and facilitate suitable housing options, including emergency shelters and transitional housing.
    
  • Coordinate local or international reconnection for clients with support networks elsewhere.
    
  • Work with agencies to secure housing and transportation for clients.
    

• Advocacy and Education:
  • Advocate for clients within the immigration system to ensure their rights and needs are met.
    
  • Educate clients about their immigration rights and obligations.
    
  • Provide resources and referrals for language classes, job training, and other services.
    

• Team Collaboration:
  • Collaborate with the Rough Sleeping team and partner agencies for holistic client care.
    
  • Attend team meetings, case conferences, and training sessions.
    
  • Communicate effectively to ensure a coordinated approach to client care.
    

• Relevant experience in outreach work or a related field preferred.
  
• Required to Join Outreach sessions, either during early morning (5-9 am) or late at night (9pm - 12am) to target those sleeping rough and support them to engage with available services. 
  
• Knowledge of immigration laws and processes, including asylum, visas, and refugee status.
  
• Strong communication and interpersonal skills with cultural sensitivity and empathy.
  
• Ability to work independently and as part of a team.
  
• Excellent organizational and time management skills.
  
• Proficiency in relevant software and data management systems.
  
• Fluency in languages other than English is a plus.
  
• Commitment to maintaining client confidentiality and data protection standards.