2-3 months contract with a local authority

Summary

The Later Living Officer is a pivotal role within a local authority, dedicated to providing high-quality, comprehensive support to residents in Housing for Older Persons and specialist accommodations. This position empowers residents to achieve positive outcomes by ensuring a safe, supportive, and compliant living environment. The officer operates both independently and collaboratively within a team to deliver customer-focused housing management, complex casework support, and property management services, all in alignment with local policies, legislation, and the Council’s values.

Responsibilities

Deliver high-quality services across Later Living schemes, offering flexible support tailored to diverse resident needs.
Manage complex casework, including safeguarding, domestic abuse, mental health, hoarding, older persons support, substance misuse, troubled families, and anti-social behavior.
Develop, manage, and review resident support plans and conduct risk assessments.
Handle all inquiries and complaints from start to finish, escalating when necessary.
Execute property management functions, ensuring compliance with health and safety and resident safety requirements.
Conduct regular inspections of homes, blocks, and estates; initiate repairs and ensure satisfactory completion.

Requirements

Experience:
- Proven experience in delivering customer-facing tenancy management across multiple tenures.
- Experience managing complex casework involving safeguarding, mental health, domestic abuse, or older persons support.

Qualifications:
- Housing-related qualification or willingness to undertake professional on-the-job training.

Additional Information

The role closes on 2nd March 2026, apply ASAP.

Sheltered Housing Officer