Swap Out Controller

Posted 17 February 2026
Salary 17.35
LocationPontyclun CF72 United Kingdom
Job type Full time
Sector Community & Social
ReferenceRQ1696393

Job description

2 Month Contract With A Local Authority


Job Purpose

To support the Assistive Technology Department’s equipment swap out programme by replacing analogue home care devices with upgraded digital systems. The role is customer-focused and involves working directly in service users’ homes to ensure safe, efficient installation and basic demonstration of new equipment.



Key Responsibilities

  • Remove existing analogue home care equipment and install upgraded digital systems.

  • Carry out installations in accordance with provided instructions, procedures, and safety standards.

  • Demonstrate the operation of new digital equipment to customers (training will be provided).

  • Provide a high standard of customer service during all interactions.

  • Accurately complete required documentation and update relevant records.

  • Organise daily workload effectively to meet programme targets and deadlines.

  • Work collaboratively as part of the Assistive Technology team.

  • Maintain care, cleanliness, and security of tools, equipment, and vehicles.

  • Comply with health and safety regulations and safeguarding requirements at all times.



Requirements

  • Enhanced DBS clearance (or willingness to obtain).

  • Full UK Driving Licence.

  • Basic IT skills (e.g., use of handheld devices, data entry, email).

  • Ability to follow technical instructions accurately.

  • Good organisational skills with the ability to manage workload effectively.

  • Good communication skills with the ability to explain equipment use clearly to customers.

  • Flexible approach to working hours and duties.

  • Ability to work effectively as part of a team.

  • Experience of installing equipment in customers’ homes.

  • Experience within health, social care, or assistive technology environments.

  • Basic technical or hardware installation experience.



Additional Information
  • Bi-Weekly Payments
  • 37 Working Hours Per Week
  • Enhanced DBS is Required for this role
  • Location: Pontyclun