3-Month Contract with a Local Authority

Summary

This role involves delivering a high-quality, proactive housing management service for households in temporary accommodation. The position ensures that all temporary housing, including council-owned, leased, hostels, and nightly paid units, is safe, well-maintained, and compliant with health and safety standards. The postholder will support vulnerable households to maximize tenancy sustainment while fostering strong relationships with landlords, property providers, and internal partners.

Responsibilities

Ensure effective and efficient day-to-day management of all temporary accommodation across council-owned, leased, hostel, and nightly paid properties.
Maintain a strong working knowledge of relevant legislation and council policy related to homelessness and temporary accommodation.
Manage voids and lettings for temporary accommodation, meeting turnaround targets and minimising loss of rental revenue.
Organise and host property viewings, support sign-up processes, and assist residents with welfare benefit applications where required.

Requirements

Experience: Experience in a housing management, homelessness, or property management environment.
Knowledge: Understanding of the statutory framework around temporary accommodation, including the Housing Act 1996 Part VII.
Education: Educated to GCSE A-Level standard or NVQ equivalent.
Qualifications: Additional housing-related training or qualifications (desirable but not essential).

Additional Information

Temporary Accommodation Housing Officer