Website FAQ'S

How can I contact Civic Recruitment Limited support team?

You can reach us through the Contact Us page on our website or the chat window. Our team is available via phone or email to assist you with any inquiries.

How do I recover my forgotten password?

Click on the "Forgot Password" option on the login page. You will receive a link via email to reset your password. Open the link, enter your registered email, and follow the instructions to create a new password.

Why am I not receiving job alerts?

First, check your inbox, spam, or trash folders for job alert emails. Ensure that job alerts are enabled in your account settings. If you still face issues, contact our support team for further assistance.

How do I update my account details?

Log in to your account and navigate to Settings. Here, you can update your personal information. Once you’ve made the necessary changes, click Save to update your profile.

How do I register with Civic Recruitment Limited?

Go to the Sign Up page on our website. Enter your details, create a password, and verify your email address to complete your registration.

Why am I getting an error that my email is already registered?

This means you already have an account with Civic Recruitment Limited. If you’ve forgotten your password, use the "Forgot Password" option to reset it. If you still have trouble, reach out to our support team for assistance.

Why should I sign up with Civic Recruitment Limited?

Signing up allows you to:

Receive job alerts and application updates
Be visible to employers looking for candidates
Apply for jobs quickly and easily

Job-seeker FAQs

How do I submit a job application?

Log in to your account, search for a job, and click "Apply". Fill in the required details, upload your CV, and submit your application. You can track your application status on your dashboard.

How do I sign up for work?

Create an account and complete your profile by providing all necessary details, including your CV. Then, search for job opportunities that match your skills and experience.

Does Civic Recruitment Limited provide visa sponsorship to work in the UK?

Civic Recruitment Limited does not currently offer visa sponsorship. However, some employers on our platform may provide sponsorship. Please check individual job descriptions to see if sponsorship is available.

How do I upload my CV?

Log in to your account and select the "Upload CV" option. Ensure your CV is in Word (DOC/DOCX) or PDF format before uploading.

How do I check my application status?

Log in to your account and go to "My Applications". Here, you can track whether your application has been viewed, shortlisted, or is still under review.

How do I find better job matches?

To improve job matches:

Enable location settings
Select your job category and experience level
Keep your resume and profile updated to match your skills with job postings

How can I increase my chances of being hired?

Write a strong cover letter tailored to the job
Ensure your CV highlights your key skills and experience
Apply for roles that closely match your qualifications
Prepare thoroughly for interviews by researching companies and job requirements

Employer FAQs

How do I submit a complaint?

Visit the Contact Us page and fill out the complaint form. You can also contact our support team for further assistance.

Why am I experiencing issues with the online portal?

Try the following troubleshooting steps:

Check your internet connection
Clear your browser cache
Use a different browser

If the issue persists, contact our technical support team via the chat window.

How do I advertise a job?

Log in to your employer account, click "Post a Job", and enter the job details, including title, description, and requirements. Once submitted, your job post will go live for job seekers to view and apply.