CRA Group Limited - Damp and · CRA Group Recruitment and Payroll LTD

Job description

3 months contract with local authority

The Damp & Mould Technical Officer plays a vital role in delivering a proactive, resident-focused support service, engaging with both internal and external stakeholders. This position is crucial for identifying, assessing, and resolving damp and mould issues within the LBWF housing portfolio. Based in the Damp & Mould Team, the role emphasizes supporting responsive repairs, managing the damp & mould inbox queries, coordinating team schedules, and acting as the main contact for the team conducting site visits. Primarily office-based, this position is key to enhancing the operational efficiency of the Repairs Partnering team through close collaboration with surveyors.

Responsibilities:

Support the identification and resolution of damp and mould issues within the housing portfolio.
Manage and respond to queries in the responsive damp & mould inbox.
Coordinate team schedules to ensure efficient operations.
Serve as the primary contact for the Damp & Mould team during site visits.
Collaborate closely with surveyors to enhance communication and coordination.

Requirements

Strong communication and coordination skills.
Experience in managing responsive repairs and maintenance queries.
Ability to work effectively with both internal and external stakeholders.
Proficiency in coordinating schedules and supporting team operations.
Office-based experience with a focus on operational efficiency.

Damp and Mould Technical Support Officer