Job description

3 months contract with local authority

The Planning Technician plays a crucial role in providing both technical and administrative support within the Planning Service. This includes areas such as Planning Policy, Development Management, Street Naming & Numbering, and Planning Enforcement. The position is essential for ensuring efficient operations, precise data management, and delivering excellent customer service.

Responsibilities:

Manage shared inboxes and respond professionally to public inquiries.
Assist in monitoring and addressing complaints and feedback from customers, MPs, and Councillors.
Enter, maintain, and extract data from planning databases and mapping systems.
Register, validate, and process planning applications.
Calculate and process planning application fees and record payments.

Requirements

Requirements:

Ability to manage shared inboxes and handle public inquiries professionally.
Experience in monitoring and addressing customer feedback and complaints.
Proficiency in data entry, maintenance, and extraction from planning databases and mapping systems.
Skills in registering, validating, and processing planning applications.
Competence in calculating and processing planning application fees and recording payments.

Working Pattern: Hybrid (ideally 1-2 days onsite per week)

Start Date: 18th March (ideally)

Duration: 12 weeks

Hours: 37 hours, Monday to Friday

We operate on bi-weekly payment plan