5-6 MONTHS CONTRACT WITH A LOCAL AUTHORITY

Summary

The Dynamics 365 Consultant will be responsible for designing, configuring, and delivering high-quality Microsoft Dynamics 365 solutions tailored to the needs of County Council. This role supports project delivery, system enhancements, and the strategic development of the D365 platform, ensuring alignment with organizational objectives and industry best practices. The consultant will independently produce technical and functional deliverables, collaborating with stakeholders while maintaining autonomy in approach and execution.

Responsibilities

Analyse business requirements and translate them into robust Dynamics 365 solution designs.
Configure, customize, and extend Dynamics 365 applications in line with project needs.
Develop system components, integrations, and workflows to optimize service performance.
Ensure solutions comply with organizational standards and best practices.

Essential Experience

Proven experience delivering Microsoft Dynamics 365 CRM or Power Platform solutions.
Experience working in an IT architecture, solution design, or consultancy environment.
Strong track record of working independently without supervision (aligned with SDC requirement).

Essential Qualifications

Relevant technical qualifications or certifications in Microsoft Dynamics 365 (or equivalent experience).
Strong understanding of CRM systems, business analysis, and IT solution design principles.

Additional Information

Dynamics 365 Contact Centre Telephony Consultant