Housing Options Officer

Posted 04 February 2026
Salary 29.35
Job type Contract
Sector Community & Social
ReferenceOR22336

Job description

1-Month Contract with a Local Authority

Summary
  • The role involves providing high-quality advice, information, and assistance to individuals and families who are homeless or at risk of homelessness. The position supports applicants in understanding their housing options, navigating relevant legislation, and securing suitable accommodation. The postholder will conduct assessments, progress applications under relevant housing legislation, develop personalized housing plans, and collaborate with internal teams and external agencies to prevent and relieve homelessness within the community.
Responsibilities
  • Provide clear, accessible advice on homelessness prevention, housing options, tenure rights, and security of tenure.
  • Communicate with applicants and authorized representatives via phone, email, or written correspondence.
  • Assist applicants in understanding their rights and responsibilities and support long-term, sustainable housing solutions.
  • Gather and verify relevant applicant information such as financial details, health information, and supporting documents.
  • Make inquiries with statutory and voluntary agencies to support decision-making.
  • Progress all homeless applications (Part 7 applications) in line with current legislation and the Homelessness Code of Guidance.
Essential Experience Required
  • Experience managing a diverse and complex caseload.
  • Experience working with vulnerable individuals and supporting them through sensitive situations.
  • Experience maintaining accurate, evidence-based records.
Essential Qualifications Required
  • Educated to A-Level standard or equivalent.
  • OR acquired knowledge to NVQ Level 4.
Additional Information
  • Working hours: 36 hours per week
  • Basic DBS check required.
  • Remote working.
  • Must provide 5 years of satisfactory references.
  • Please note, we work on bi-weekly payments.
The role closes on 15th Feb 2026, apply ASAP.