Parking Appeals and Representations Officer

Posted 05 February 2026
Salary 25
LocationGreenwich SE10 United Kingdom
Job type Contract
Sector Facilities & Environment
ReferenceRQ1678873C

Job description

6 months contract with local authority

We are seeking experienced Environment and Traffic Adjudicators (ETA) Representatives and Appeals Officers to join our team. This role is crucial in managing and processing ETA cases, ensuring compliance with council policies and legislation. The position requires in-office presence five days a week and involves providing expert guidance on appeals and adjudication decisions that impact the enforcement system in Royal Greenwich.

Responsibilities:

  • Prepare, process, and summarize ETA cases/packs for submission.
  • Compile ETA case packs for Formal Correspondence related to MTC and Bus Lane PCNs.
  • Compile ETA case packs for Formal Correspondence regarding CEO-issued PCNs.
  • Maintain awareness of adjudication decisions and provide feedback to senior management on decisions impacting the enforcement system.
  • Offer expert guidance and advice on all aspects of appeals, both internally and externally.
  • Respond to informal and formal/Notice of Rejection representations related to Penalty Charges and Civil Penalty Notices within the specified time constraints.


Requirements

Requirements:
  • Availability to work in the office five days a week.
  • Proven experience as an ETA Representative or Appeals Officer.
  • Strong understanding of council policies and legislation related to penalty charges and civil penalties.
  • Excellent communication and organizational skills.
  • Ability to provide expert guidance on appeals and adjudication processes.
We operate on bi-weekly payment plan