Technology / IT / Internet

Technology / IT / Internet

​​At CRA Group Recruitment, we specialise in recruiting top talent for the IT services sector, supporting both temporary and permanent roles. With technology at the heart of modern business operations, we understand the critical need for skilled IT professionals who can drive innovation, solve complex challenges, and ensure seamless technology operations.

The IT services sector covers a broad range of roles and responsibilities, and we recruit for positions such as:

  • Software Developers: Designing, developing, and maintaining applications and software solutions.

  • IT Support Technicians: Providing technical assistance to resolve hardware, software, and network issues.

  • Network Engineers: Ensuring the security and efficiency of IT infrastructure, including network setup and maintenance.

  • Cybersecurity Specialists: Protecting systems and data from cyber threats and implementing security protocols.

  • Data Analysts: Interpreting complex datasets to provide insights and support decision-making processes.

  • Cloud Architects: Designing and managing cloud-based systems and solutions for organisations.

  • Project Managers: Overseeing IT projects, ensuring they are completed on time, within budget, and aligned with organisational goals.

  • DevOps Engineers: Streamlining software development and deployment processes through automation and collaboration.

For temporary roles, we provide flexible staffing solutions to meet project-based requirements, handle peak workloads, or fill interim gaps, ensuring continuity in IT services. For permanent roles, we identify candidates who are not only highly skilled but also aligned with your organisation's culture and long-term goals.

Our expertise in IT recruitment enables organisations to build teams that drive digital transformation, enhance operational efficiency, and remain competitive in an ever-evolving technology landscape. With our tailored recruitment approach, we connect businesses with IT professionals who are equipped to deliver cutting-edge solutions and adapt to emerging industry trends.

All sectors

Waste Data Officer

Waste Data Officer – 3 Month Contract (Potential Extension) Location: One Friargate & Whitley Depot, Coventry Rate: £19.67 per hour (Umbrella) Contract: 3 Month Contract (Potential Extension) Hours: 30 Hours Per Week (Flexible Across 4 or 5 Days) Working Pattern: Hybrid Working – Minimum 2 Office Days Per Week Pay: Bi-weekly Summary We are looking for a dynamic and detail-oriented Waste Data Officer to enhance the performance, compliance, and operational reporting within our active Waste Services team. This position is perfect for individuals with a background in waste management, recycling services, operational performance reporting, or data analysis. The successful candidate will be adept at handling extensive datasets and generating precise management information. Your contributions will be vital in meeting statutory reporting obligations, evaluating service performance, and delivering insightful data to aid decision-making processes within Waste Services. Responsibilities Design and sustain performance reporting frameworks for Waste Services. Generate precise management information, statistics, and performance reports. Fulfill statutory reporting duties, including submissions to Waste Data Flow and the Environment Agency. Examine operational data to identify trends, issues, and opportunities for enhancement. Assist in contract monitoring, procurement activities, and service performance evaluations. Manage responses to Freedom of Information requests and complaints. Aid in financial data management and budget oversight for residential and commercial waste services. Represent the Waste Services team in both internal and external meetings. Ensure data integrity, accuracy, and adherence to GDPR standards. Support and organize the efforts of Waste Support Assistants. Essential Requirements Requirements: Experience in Domestic or Commercial Waste Operations. Understanding of waste management, recycling services, and pertinent legislation. Background in supporting service performance, compliance, or operational reporting. Proficient in Excel and confident in data analysis. Familiarity with databases, reporting tools, and IT systems. Strong communication and organizational skills. Ability to produce precise reports and performance data. Possession of a full UK Driving Licence and access to a personal vehicle. Desirable Experience as a Data Analyst. Background in Local Authority or Public Sector. Familiarity with waste management performance systems and regulatory reporting. Knowledge of Waste Data Flow reporting requirements. Experience in supervising or coordinating support staff. What's on Offer? £19.67 per hour (Umbrella) 3 Month Contract with Potential Extension 30 Hours Per Week Flexible Working Across 4 or 5 Days Hybrid Working – Minimum 2 Office Days Location: Coventry Opportunity to work within a prominent Waste & Recycling Service Excellent opportunity for individuals with experience in waste operations, performance reporting, compliance monitoring, or data analysis. Ideal for candidates with experience as a Waste Data Officer, Waste Performance Officer, Waste Operations Officer, Data Analyst, Performance & Intelligence Officer, Environmental Services Officer, Waste Management Officer, or Compliance Officer.

Contract

Technology / IT / Internet

Systems Support Analyst

7 months contract with a local authority  Rate: £17.83/hr Umbrella Summary We are looking for a motivated and customer-oriented IT Service Desk Analyst to join our team on an 8-month contract with a local authority. This role is pivotal in providing first-line IT support throughout the organization. As the initial point of contact for users, you will manage IT incidents, service requests, and inquiries, ensuring swift and effective resolution while upholding high standards of customer service. The ideal candidate will assist with account administration, access management, and operational support, contributing to the ongoing enhancement of IT services. Responsibilities Serve as the primary contact for all IT incidents, service requests, and user inquiries. Record, update, and manage incidents and requests using the IT Service Management (ITSM) platform. Resolve issues at first contact whenever possible, escalating complex problems as needed. Diagnose and troubleshoot a variety of first-line hardware, software, and access-related issues. Assist with user account administration, including password resets and access management. Maintain detailed records of incidents, resolutions, and service requests. Communicate effectively with customers, keeping them informed about progress and expected resolution times. Requirements: Experience in an IT Service Desk, Helpdesk, or IT Support environment. Strong customer service and stakeholder management abilities. Proficiency with IT Service Management (ITSM) platforms. Capability to diagnose and resolve a wide range of first-line technical issues. Excellent verbal and written communication skills. Essential Qualifications GCSEs (or equivalent) including English and Mathematics. Relevant IT qualification or equivalent practical experience. Additional Information Contract Rate: £17.83/hr Umbrella Working hours: 37 hours per week Location: Chichester/Power Place Working arrangements: Hybrid model with initial office attendance for training, transitioning to a mix of office and home-based work. Payment schedule: Bi-weekly The role closes soon, apply ASAP.

Contract

Technology / IT / Internet

Commercial Support and Purchasing Officer

7-month contract position with a local authority Pay Rate: £21.36/hr umbrella Summary This is a 7-month contract position with a local authority, offering a rate of £21.36/hr under an umbrella arrangement. The role is designed to provide comprehensive purchasing, supplier administration, financial administration, and commercial support to the IT Service Operations Service & Supplier Management Team. The successful candidate will ensure the efficient processing of purchase orders, supplier management activities, contract administration, financial transactions, and reporting requirements, thereby supporting the delivery of effective IT services and supplier governance across the organisation. Responsibilities Raise, process, and monitor purchase orders in accordance with organisational procurement procedures. Support goods receipting and ensure accurate recording of delivered goods and services. Provide supplier administration support, including supplier onboarding and maintaining supplier records. Assist with contract administration activities, ensuring documentation is accurate and up to date. Support low-value procurement exercises in line with procurement policies and procedures. Process financial administration tasks, including internal recharging and invoice-related activities. Maintain accurate records, databases, and documentation relating to suppliers, contracts, and purchasing activities. Requirements: Experience in purchasing, procurement administration, finance administration, supplier administration, or commercial support roles. Experience in processing purchase orders and maintaining accurate financial and administrative records. Additional Information Working hours: 37 hours per week Payment schedule: Bi-weekly The role closes soon, apply ASAP.

Contract

Technology / IT / Internet

Systems Support Analyst

7 Month Contract With A Local Authority Job Purpose The Systems Support Analyst provides second-line technical support for IT incidents, service requests, and escalated technical issues, ensuring the timely restoration of services and a high standard of customer support. Working closely with Service Desk colleagues, technical specialists, resolver groups, and third-party suppliers, the role diagnoses and resolves a wide range of technical issues while contributing to continual service improvement and knowledge sharing across the IT function. Key Responsibilities Provide second-line support for incidents, service requests, and technical issues escalated from first-line support teams. Diagnose and resolve technical issues relating to Microsoft 365, Windows, Active Directory, endpoint technologies, identity services, and business applications. Investigate, troubleshoot, and resolve complex technical problems, escalating where necessary. Work collaboratively with resolver groups, technical specialists, and third-party suppliers to restore IT services efficiently. Ensure incidents and service requests are accurately logged, updated, and resolved within agreed service levels. Provide technical guidance and support to Level 1 Service Desk colleagues when required. Contribute to knowledge management by creating and maintaining technical documentation and support articles. Identify opportunities for continual service improvement and recommend enhancements to processes and support practices. Deliver excellent customer service by communicating effectively with users throughout the incident and request lifecycle. Maintain up-to-date knowledge of supported technologies, systems, and industry best practices. Requirements Experience working within an IT Service Desk, Technical Support, or IT Operations environment. Strong troubleshooting skills across Microsoft 365, Windows, Active Directory, and related technologies. Experience investigating and resolving technical incidents and managing service requests. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Excellent analytical and problem-solving skills with the ability to diagnose technical issues effectively. Strong communication and customer service skills, with the ability to explain technical information clearly to users. Ability to manage competing priorities and work effectively in a fast-paced support environment. A proactive approach to continuous learning and service improvement. Additional Information Hours per week: Full-time Location: Chichester (Power Place). Hybrid working available following the initial training period, with office attendance required five days per week during onboarding. Bi-Weekly Payments

Contract

Technology / IT / Internet

Senior Systems Support Analyst Team Leader

7 Month Contract With A Local Authority Job Purpose The Senior Systems Support Analyst / Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service Desk colleagues while supporting major incident management, problem management, and continual service improvement. Working closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation point for complex and high-priority IT incidents. Lead technical investigations and coordinate service restoration activities for business-critical issues. Provide technical leadership, mentoring, and coaching to Level 1 and Level 2 Service Desk colleagues. Support the management of major incidents, ensuring timely resolution and effective communication with stakeholders. Conduct root cause analysis and contribute to problem management activities to prevent recurring issues. Develop, maintain, and promote knowledge management resources to improve service quality and first-time resolution. Work collaboratively with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers to resolve technical issues. Identify opportunities for continual service improvement and contribute to the enhancement of Service Desk processes. Ensure all incidents, requests, and technical activities are accurately recorded within the IT Service Management (ITSM) system. Maintain high levels of customer service while managing competing priorities in a fast-paced technical environment. Keep technical knowledge current by maintaining awareness of emerging technologies and best practices. Requirements Significant experience working within IT Service Desk, Technical Support, or IT Operations environments. Advanced technical knowledge of Microsoft 365, Windows operating systems, Active Directory, and enterprise technologies. Proven experience leading technical investigations and resolving complex IT incidents. Experience supporting major incident response, root cause analysis, and problem management activities. Strong leadership, mentoring, and coaching skills with the ability to support and develop technical colleagues. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management skills with the ability to explain technical issues to both technical and non-technical audiences. Ability to prioritise workloads and perform effectively under pressure. Additional Information Hours per week: Full-time Location: Chichester (Power Place). Hybrid working available following the initial training period, with office attendance required five days per week during onboarding. Bi-Weekly Payments

Contract

Technology / IT / Internet

ICT Service Delivery Manager

17 months contract with a local authority Rate: £29.40 per hour Umbrella Summary The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role is crucial in ensuring that systems, infrastructure, support services, and technology solutions align with organizational needs, providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement. Responsibilities Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction. Monitor and manage service performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Ensure the effective operation and continuous improvement of ICT Service Desk, Information Governance, Security, Infrastructure, and support services. Drive a customer-focused culture across ICT services and support functions. Manage and deliver ICT projects and programmes within agreed timescales, budgets, and quality standards. Support the implementation of corporate strategies, service plans, digital transformation initiatives, and technology improvements. Contribute to business transformation projects by ensuring ICT solutions effectively support organisational objectives. Monitor project progress, identify risks, and implement corrective actions where necessary. Requirements: Significant experience managing ICT service delivery or ICT operations within a complex organisation. Demonstrable experience leading customer-focused ICT services and support functions. Degree-level qualification in ICT, Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent relevant experience. ITIL Foundation (v3 or v4) qualification or higher. Evidence of ongoing Continuing Professional Development (CPD) relevant to ICT, digital services, cyber security, or public sector transformation. Additional Information Working hours: 37 hours per week Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Work pattern: 2 days remote, 3 days in the office Payment schedule: Bi-weekly Application deadline: 28th August 2026, apply ASAP.

Contract

Technology / IT / Internet

Senior Trading Standards Officer

3 months contract with a Local Authority Job Title: Senior Trading Standards Officer Job Purpose To play a lead role in the delivery of effective Trading Standards enforcement, regulatory compliance, and business support activities across Nottinghamshire. The post holder will undertake complex investigations, provide specialist advice to consumers and businesses, lead multi-agency operations and projects, and support the operational management of the service. The role will also deputise for the Team Manager when required, ensuring the effective delivery of Trading Standards functions, team performance, and service objectives. Through proactive enforcement, education, intelligence gathering, and partnership working, the post holder will contribute to creating a fair, safe, and compliant trading environment for residents, businesses, and visitors.   Key Responsibilities Enforcement & Investigation Enforce Trading Standards legislation through inspections, investigations, projects, advisory visits, and educational initiatives. Conduct and oversee complex criminal and civil investigations in accordance with relevant legislation and professional standards. Prepare case files, investigation reports, witness statements, and evidential documentation. Attend court proceedings and provide evidence when required. Ensure proper collection, handling, storage, and security of evidence. Conduct investigations in accordance with legislation relating to evidence, disclosure, surveillance, and regulatory enforcement. Consumer & Business Support Provide specialist advice and guidance to consumers on complex consumer protection matters. Deliver detailed regulatory advice and compliance support to businesses. Act as a designated Primary Authority Liaison Officer where required. Support businesses in meeting legislative requirements and improving compliance standards. Intelligence & Information Management Collect, assess, analyse, and disseminate intelligence in accordance with legal and organisational requirements. Contribute to the Service’s tasking and coordination processes. Identify emerging risks, trends, and enforcement priorities. Leadership & Management Lead multi-agency enforcement initiatives, operations, and projects. Coordinate, supervise, and support officers engaged in investigations and regulatory activities. Deputise for the Team Manager as required to ensure continuity of service delivery. Monitor project performance and resource allocation to achieve agreed outcomes. Assist in managing team performance against service objectives and business plan targets. Provide specialist advice and guidance to officers and managers. Training & Development Deliver training, mentoring, and coaching to colleagues and stakeholders. Design and deliver training packages, presentations, and workshops. Act as an assessor for the Diploma in Consumer Affairs and Trading Standards (DCATS). Support officers in the completion of qualification portfolios and professional development programmes. Maintain continuous professional development and up-to-date knowledge of Trading Standards legislation and best practice. Partnership & Stakeholder Engagement Develop and maintain effective partnerships with local authorities, enforcement agencies, regulators, and other stakeholders. Represent the Service, Authority, and Region at local, regional, and national meetings. Provide advice and briefings to elected members and senior stakeholders. Present reports to committees and management forums when required. Work with media representatives to promote key service messages and raise public awareness. Service Improvement Support continuous improvement initiatives across the service. Identify opportunities to improve systems, processes, and service delivery. Participate in quality assurance audits and compliance reviews. Contribute to efficiency savings through improved working practices, cost reductions, and increased income generation. Emergency Response Respond to emergency call-outs when required. Participate in operational activities outside normal working hours, including evenings, weekends, and bank holidays, in accordance with service needs.   Key Accountabilities Ensure all work aligns with the Service’s strategic objectives, policies, and procedures. Support Team Managers in ensuring investigations are conducted legally, proportionately, and effectively. Ensure advice provided to consumers and businesses is accurate, impartial, and compliant with relevant legislation. Promote innovative problem-solving approaches and continuous improvement. Maintain confidentiality and information security at all times. Commit and manage resources responsibly to achieve operational outcomes. Take responsibility for the successful delivery of projects, investigations, and enforcement activities. Assist in handling complaints made against the service. Ensure compliance with all Health & Safety requirements and risk management procedures.   Qualifications Essential Diploma in Trading Standards OR Diploma in Consumer Affairs and Trading Standards (DCATS) OR Diploma in Consumer Affairs (DCA) OR Stage 2 of the Chartered Trading Standards Institute (CTSI) Professional Competency Framework (Trading Standards Practitioner Diploma). Full UK Driving Licence. Ability to obtain, pass, and maintain Non-Police Personnel Vetting (NPPV) Level 2 Full Vetting. Desirable Additional qualifications in enforcement, investigation, intelligence, project management, or leadership. Professional memberships relevant to Trading Standards, regulatory services, or enforcement.   Experience Required Essential Significant experience working within a Trading Standards, Regulatory Services, or Enforcement environment. Experience of interpreting and applying complex legislation and regulatory guidance. Experience conducting criminal and civil investigations. Proven ability to prepare detailed reports, case files, and evidential documentation. Experience presenting evidence in court proceedings. Experience leading successful enforcement projects and operations. Experience advising businesses on complex legal and regulatory requirements. Experience of partnership working with external agencies and stakeholders. Experience supervising, supporting, and mentoring officers. Experience designing and delivering training and presentations. Demonstrable commitment to Continuous Professional and Personal Development (CPPD). Experience maintaining confidentiality and handling sensitive information. Desirable Experience acting as a Primary Authority Liaison Officer. Experience managing budgets related to projects or contracts. Experience working with media and public communications.   Knowledge & Skills Essential Thorough knowledge of criminal and civil enforcement procedures. Comprehensive understanding of evidence, disclosure, and investigation legislation. Detailed knowledge of the Regulation of Investigatory Powers Act (RIPA) and covert investigation techniques. Sound understanding of the role, purpose, and challenges of a modern Trading Standards Service. Excellent knowledge of workplace Health & Safety legislation. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to manage competing priorities and deliver outcomes in a demanding environment. Ability to influence, motivate, and lead teams effectively. Strong presentation and stakeholder engagement skills.   Personal Attributes Strong leadership and team management capability. Excellent customer service focus. High levels of integrity and professionalism. Ability to make sound decisions under pressure. Flexible and adaptable approach to work. Commitment to fairness, equality, respect, and inclusion. Proactive and results-oriented mindset. Strong relationship-building and networking skills. Additional Information Pay Rate: £26.45 per hour (Limited/Umbrella) Location: Loughborough Road, West Bridgford, Nottingham, Nottinghamshire, NG2 7QP, United Kingdom. Working Hours: 37 hours per week. Working patterns are flexible and will be dependent on operational requirements, inspections, investigations, and site visits. Occasional evening, weekend, bank holiday, and emergency call-out work may be required. Essential Requirement: Candidates must hold a Food Qualification relevant to Trading Standards/Food Standards enforcement. This is the preferred qualification for the role. Alternative Qualification: Candidates holding a Trading Standards Level 4 Qualification may be considered; however, Food Qualification remains the ideal requirement. Police Vetting: Candidates must be able to obtain and maintain the required Police Vetting (Non-Police Personnel Vetting – NPPV Level 2 Full) as an essential condition of employment. Driving Licence: A valid UK Driving Licence is required due to the travel demands of the role. Mobility Requirement: Candidates must be able to travel throughout the county and access business premises, vehicles, and operational sites as required. Compliance Requirement: Please submit only fully compliant candidates who meet the essential qualification, vetting, experience, and legislative knowledge requirements outlined within this Job Description. The successful candidate will be expected to maintain the highest standards of professionalism, confidentiality, and integrity when carrying out enforcement and regulatory duties. Payment Schedule: Bi-weekly Start Date: Immediate start available Closing Date: Applications closing soon – early applications are encouraged      

Contract

FMCG / Consumer Goods / Grocery

Community Employment Mentor

3-4 months contract with a local authority Rate: £21.58/HR Umbrella Summary The Community Employment Mentor plays a crucial role in assisting individuals who are unemployed or experiencing in-work poverty to overcome obstacles to sustainable employment. This position is part of the Communities for Work Plus Programme and involves providing personalized mentoring, guidance, and support to help participants access training, education, and employment opportunities. The role requires a comprehensive and person-focused approach, collaborating with partner agencies to enhance outcomes for participants within the community. Responsibilities Manage and support a caseload of participants through regular one-on-one mentoring sessions. Conduct assessments to identify employment barriers and create individualized action plans. Assist clients in accessing employment, education, training, and skills development opportunities. Offer ongoing guidance, motivation, and practical support to help participants achieve their objectives. Monitor participant progress and conduct regular reviews of agreed action plans. Maintain accurate and up-to-date client records, case notes, and monitoring information. Ensure all program documentation and performance information are completed accurately and on time. Collaborate with statutory, voluntary, and community organizations to secure appropriate support for participants. Requirements Minimum of 2 years' experience supporting individuals facing employment barriers, poverty, or social exclusion. Experience in mentoring, coaching, advising, guiding, or providing employment support services. Proficiency in conducting assessments and developing personalized action plans. Experience working with vulnerable or hard-to-reach individuals with complex needs. Experience collaborating with statutory, voluntary, and community sector organizations. Competence in maintaining accurate records and performance monitoring information. Essential Qualifications Required HND or equivalent qualification in a relevant field such as: Community Regeneration Youth Work Business Studies Community Development Social Care Or another relevant discipline GCSE (or equivalent) in English and Mathematics. Additional Information Contract Duration: 4 months with a local authority Rate: £21.58/HR Umbrella Working Hours: 37 hours per week DBS required Bi-weekly payment schedule The role closes soon, apply ASAP.

Contract

Administration / Clerical

Complaint Service Improvement Officer

2 months contract with a local authority   Pay Rate: £24.28/hr umbrella Summary This is a 2-month contract position with a local authority, offering a pay rate of £24.28 per hour under an umbrella arrangement. The role is pivotal in managing customer complaints, inquiries from members and MPs, and statutory requests such as Freedom of Information (FOI), Environmental Information Requests (EIR), and Data Protection requests (DPRs). Your work will ensure compliance with legislative and corporate standards, contributing significantly to the efficiency and effectiveness of the Directorate's operations. Responsibilities Spearhead service improvement initiatives within the Directorate, identifying and implementing enhancements. Manage and support project work and administrative duties for the Community Services Directorate. Oversee the analysis, allocation, and administration of complaints, correspondence, and inquiries from MPs and members, including Ombudsman inquiries, on behalf of the Directorate and Departmental Management Team (DMT). Develop departmental procedures and ensure alignment with corporate protocols. Handle the response, collation, analysis, and distribution of all FOIs, EIRs, and Data Protection requests, adhering to legislative and corporate guidelines. Research best practices and propose process and procedural changes to managers and the DMT for service improvements. Requirements: Proven experience in managing customer complaints and inquiries from members and MPs. Essential qualification in a related field. Ability to work 35 hours per week. Familiarity with bi-weekly payment schedules. The role closes soon, apply ASAP.

Contract

Administration / Clerical

Business Support Officer

3 Months Contract With A Local Authority Job Purpose To provide high-quality business and project support to the Local Authority Children & Education Transformation Team, enabling managers, project teams and partners to deliver key priorities effectively. The postholder will provide flexible administrative and coordination support, maintain accurate project and governance information, support meetings and reporting, and contribute to service improvement and positive outcomes for children and young people. Key Responsibilities Provide proactive business and project support across the Children & Education Transformation Team, supporting multiple priorities and workstreams. Maintain accurate project documentation, action logs, risk and issue records, evidence files, progress updates and governance information. Coordinate meetings and workshops, including preparing agendas and papers, taking minutes or notes, recording decisions, monitoring actions and following up outstanding tasks. Collate and maintain information from systems, spreadsheets and project records, producing clear reports, briefings, dashboards, presentations and management information. Provide day-to-day business administration, including mailbox and enquiry support, diary and meeting coordination, document production, record management, purchase orders, invoice processing and general office support. Act as a professional point of contact for internal teams, external partners, suppliers, residents, customers and other stakeholders, responding to queries and escalating sensitive matters appropriately. Support compliance, audit and governance requirements by maintaining accurate records and following data protection, confidentiality, financial and Council policies and procedures. Use Microsoft Office, Teams, Excel, databases and relevant project or business systems to manage information and produce accurate, high-quality outputs. Manage competing priorities effectively, working at pace and meeting agreed deadlines in a busy public sector environment. Build positive working relationships with colleagues and stakeholders, communicating clearly and professionally across a range of audiences. Demonstrate initiative, discretion, resilience, adaptability and a strong customer focus while contributing to equality, diversity, service improvement and positive outcomes for children and young people. Requirements Strong administrative and organisational skills, with the ability to manage multiple priorities and meet deadlines. Experience providing business, administrative, project or team support in a busy working environment. Experience within Children’s Services, Education, Local Government or another public sector environment is desirable. Strong IT and digital skills, including good working knowledge of Microsoft Office, Teams and Excel. Excellent attention to detail and the ability to maintain accurate records and produce high-quality written and numerical information. Confident communication skills and the ability to build effective relationships with a wide range of stakeholders. Ability to work independently, use initiative and respond positively to changing priorities. Ability to handle confidential and sensitive information with appropriate discretion. A proactive, adaptable and professional approach, with a willingness to learn and develop. Graduate-level applicants or experienced administrators interested in developing towards a Project Support Officer role are encouraged to apply. Additional Information Location: Hybrid working, with office attendance 2–3 days per week on site. Hours Per Week: 37 Hours. Bi-Weekly Payments:

Contract

Administration / Clerical

Assistant Assurance Officer

2 months contract with a local authority Pay rate: £30/hr umbrella Summary This is a 2-month contract position with a local authority aimed at assisting the organization in managing and reducing the backlog of Subject Access Requests (SARs) and Freedom of Information (FOI) requests. The role involves reviewing, redacting, and preparing records to a high standard before they undergo quality assurance and disclosure. It is crucial for ensuring adherence to data protection laws and statutory disclosure obligations. Responsibilities Aid in the reduction of SAR and FOI request backlogs by efficiently and accurately reviewing records. Identify and apply appropriate redactions and exemptions, ensuring compliance with data protection and freedom of information laws. Prepare records for quality assurance checks prior to their disclosure to requestors. Ensure all responses adhere to statutory deadlines and meet organizational standards. Handle sensitive and confidential personal data in line with GDPR and data protection policies. Maintain precise records and audit trails of decisions related to disclosures, redactions, and exemptions. Collaborate with colleagues in assurance, legal, and data governance teams as needed. Appropriately escalate complex or high-risk cases to senior officers. Essential Experience Demonstrated experience in handling Subject Access Requests (SARs) and/or Freedom of Information (FOI) requests. Strong knowledge of data protection legislation, including GDPR and the Data Protection Act. Essential Qualifications GCSEs (or equivalent) at Grade C/4 or above in English and Maths. Additional Information Working Hours: 37 hours per week. Ideally, 2 days per week on-site. Operates on a bi-weekly schedule. The application deadline is approaching, so please apply as soon as possible.

Contract

Administration / Clerical

Youth Training Tutor

4 months contract with a local authority  Rate: £158.80/DAY Umbrella Summary This role involves a 4-month contract with a local authority, offering a daily rate of £158.80 under an umbrella arrangement. The primary objective is to contribute to the design, execution, and evaluation of youth training programmes. The position requires the creation and delivery of high-quality learning experiences that align with awarding body standards and contractual obligations. The successful candidate will manage all aspects of learner administration, compliance, and performance targets, ensuring they are completed accurately and on time. Responsibilities Develop and implement engaging learning programmes that foster learner progression and success. Collaborate with learners to plan educational and assessment activities tailored to their individual needs. Conduct structured induction sessions, including registration, eligibility verification, programme orientation, and goal setting. Facilitate personal development workshops to enhance learners' employability, confidence, and life skills. Ensure qualifications are delivered and completed successfully within programme timelines and in accordance with awarding organisation standards. Establish and maintain positive relationships with learners through individual support and group activities. Inspire and support learners to overcome challenges and achieve positive outcomes. Essential Experience Proven experience and technical expertise in delivering educational or training programmes. Background in working with vulnerable, disengaged, or at-risk youth. Experience in coordinating and delivering education or training initiatives. Skilled in developing educational materials and course content. Experience collaborating with external agencies, employers, and partner organisations. Track record of monitoring learner progress and meeting performance targets. Essential Qualifications Minimum NVQ Level 4 (or equivalent) in a relevant field. Possession of a teaching qualification such as PTLLS, PGCE, IAG, or equivalent. Registration with the Education Workforce Council (EWC). Additional Information Working hours: 36 hours per week Location: Godfrey Road, Newport, South Wales, NP20 4UR, United Kingdom Payment schedule: Bi-weekly Application deadline: 21st August 2026, apply ASAP.

Contract

Administration / Clerical

Senior Business Support Officer

12 - 15 Month Contract With A local Authority Job Purpose To provide high-level operational, administrative and supervisory support across the Assistive Technology and Occupational Therapy Teams within Adult Social Care. The role will ensure the effective coordination of administrative workflows, reporting, systems and service processes, while working closely with clinical leads, managers, internal teams and members of the public to support the delivery of high-quality statutory services. Key Responsibilities Oversee the workflow, task allocation and day-to-day activities of administrative staff across both teams. Provide guidance, support and supervision to administrative staff, ensuring work is prioritised and completed effectively. Work closely with clinical leads and the Therapy Manager on operational priorities, team coordination and HR-related matters. Support recruitment processes, sickness monitoring, audits and other workforce-related activities. Manage two public-facing service inboxes, ensuring enquiries and correspondence are handled promptly and professionally. Support audits, file searches and Subject Access Requests (SARs) in collaboration with the Business Team. Arrange interpreters for home visits across North Northamptonshire. Organise training sessions, DSE assessments, feedback systems and other team activities. Produce a quarterly newsletter by coordinating and consolidating relevant service information. Use ERP and casework systems, Microsoft Excel and existing reporting tools to produce accurate reports, statistics and performance information. Cross-reference data and support KPI monitoring to ensure accurate and timely performance reporting. Assist with the Disability Facilities Grant (DFG) process, including ordering, finance tracking and housing adaptations administration. Develop process maps and workflows to support service efficiency and continuous improvement. Maintain effective working relationships with Customer Services, the Web Team and other internal stakeholders. Support the management of referrals, general enquiries and queries, ensuring a high standard of customer service. Assist with digital improvement initiatives and the implementation of improved administrative processes. Attend joint clinical home visits when required. Undertake general administrative duties to support the wider service. Requirements Previous experience working in a busy administrative or business support environment; public sector, Adult Social Care or healthcare experience is desirable. Previous supervisory or team coordination experience, with the confidence to provide guidance and support to administrative staff. Excellent organisational skills, with the ability to prioritise and manage a varied workload in a fast-paced environment. Strong communication and interpersonal skills, with the ability to work confidently with members of the public, clinical professionals, managers and internal stakeholders. Strong Microsoft Office skills, particularly Microsoft Excel, with the ability to produce and interpret accurate data and reports. Ability to learn and confidently use new IT, ERP and casework systems. Experience of handling confidential information and working within appropriate information governance requirements. Ability to work independently, use initiative and proactively identify and resolve issues. Adaptable, approachable and reliable, with a confident and professional approach to supervision and service delivery. Ability to work collaboratively with clinical and operational teams. Strong attention to detail and commitment to delivering accurate, high-quality work. Willingness and ability to attend home visits and travel as required. Full UK driving licence and access to a vehicle is essential. Basic DBS check required. Additional Information Location: Haylock House, Kettering, NN15 6EY Working Hours: 37 hours per week, with flexible start and finish times; 30-minute lunch break Payment: Bi-weekly Working Arrangement: Hybrid working following completion of onsite training; office attendance required as necessary

Contract

Administration / Clerical

Cleaner

2 Month Contract With A Local Authority Job Purpose To support the effective operation of the Integrated Community Equipment Service (ICES) by ensuring community healthcare and assistive equipment is cleaned, decontaminated, recycled and prepared safely for reuse. The postholder will help maintain a clean, safe and organised warehouse environment, ensuring equipment and materials are handled in accordance with health, safety and infection control requirements while contributing to the Council’s sustainability and environmental objectives. Key Responsibilities Clean, decontaminate and prepare community healthcare and assistive equipment for safe reuse. Process a range of equipment, including mobility aids, beds, hoists and other community care and rehabilitation equipment. Follow established cleaning, decontamination and infection prevention and control procedures at all times. Inspect equipment during the cleaning and processing stages and report any damage, defects or items requiring further attention. Maintain a clean, safe and well-organised warehouse and working environment. Safely handle, move, store and prepare equipment in accordance with relevant manual handling and health and safety procedures. Segregate, handle and dispose of recyclable materials and clinical waste appropriately and in line with environmental and infection control requirements. Support the recycling and refurbishment process to maximise the safe reuse of equipment and reduce unnecessary waste. Ensure cleaning materials, equipment and work areas are maintained to the required standards. Work effectively as part of the ICES team, supporting the timely processing and availability of equipment for residents. Report hazards, incidents, equipment faults and other health and safety concerns promptly. Follow Council policies, procedures, risk assessments and safe working practices. Maintain appropriate standards of confidentiality, professionalism and customer service when handling equipment associated with service users. Contribute to the Council’s sustainability objectives through effective recycling, reuse and waste management practices. Requirements Previous experience in a cleaning, warehouse, facilities, healthcare equipment or similar practical environment is desirable. Understanding of the importance of hygiene, cleanliness and infection prevention and control. Ability to follow detailed cleaning, decontamination and health and safety procedures. Ability to safely handle and move equipment using appropriate manual handling techniques. Ability to work effectively as part of a team and follow instructions from supervisors and colleagues. Good attention to detail and a responsible approach to maintaining cleanliness and safety standards. Ability to identify and report damaged equipment, hazards and other issues appropriately. Reliable, organised and able to manage routine tasks efficiently. Willingness to work in an environment involving healthcare equipment, clinical waste and potentially contaminated items, following all required protective measures and procedures. Commitment to equality, diversity, health and safety, infection control and environmental sustainability. Additional Information Location: Integrated Community Equipment Service (ICES) warehouse/worksite Enfield Hours Per Week: 36 Bi-Weekly Payments:

Contract

Facilities & Environment

Road Marking Specialist

3 months contract with a local authority  Rate: £22.52/HR Umbrella Summary This role involves a 3-month contract with a local authority, offering a rate of £22.52 per hour under an umbrella arrangement. The primary objective is to aid in the provision of highway maintenance services by performing road marking and line painting tasks throughout the highway network. The successful candidate will be responsible for operating specialized road marking machinery and vehicles, ensuring safe working environments through effective traffic management, and helping to maintain road safety and compliance for all users. Responsibilities Utilize company vehicles to travel to and from work locations. Apply thermoplastic and paint road markings across the highway network. Execute line painting tasks in accordance with highway standards and specifications. Operate specialized road marking equipment, machinery, and vehicles safely and efficiently. Establish, monitor, and dismantle traffic management systems and secure work zones. Perform routine inspections and basic maintenance of equipment and vehicles. Complete all tasks in compliance with health and safety regulations and company policies. Promptly report any defects, hazards, or incidents. Collaborate effectively with colleagues, contractors, and other highway service teams. Assist with highway maintenance activities and emergency response operations as needed. Requirements: Experience: Previous experience in highway maintenance, road marking, construction, or a similar outdoor operational setting. Proficiency in using plant, machinery, tools, or specialized equipment. Demonstrated ability to work safely in accordance with health and safety procedures. Experience in working collaboratively within a team to deliver operational services. Qualifications: Possession of a full UK Driving Licence. Relevant Traffic Management qualification (or willingness to obtain). Training in health and safety awareness. GCSEs (or equivalent) in English and Maths are desirable. Additional Information Working Hours: 40 hours per week Shift Times: 07:30 – 16:15 (8 hours with a 30-minute break) 16:00 – 00:30 (8 hours with a 30-minute break) Payment Schedule: Bi-weekly The application deadline is approaching, so please apply as soon as possible.

Contract

Facilities & Environment

Refuse Collector - Food Waste

2 - 3 Month Contract With A Local Authority Job Purpose To support Coventry City Council’s food waste collection service by safely and efficiently collecting food waste bins from residential properties across Coventry. Working as part of a collection crew, you will help deliver a reliable, professional and customer-focused environmental service while maintaining high standards of health and safety. Key Responsibilities Collect food waste bins from residential properties across Coventry. Work as part of a team to complete daily collection routes safely and efficiently. Undertake manual handling and other physically demanding duties associated with refuse collection. Follow all health and safety procedures, policies and operational instructions. Provide a professional and courteous service when interacting with residents. Report missed collections, access issues, damaged bins or other operational concerns. Maintain a clean, safe and professional working environment. Work flexibly according to service requirements and varying shift patterns. Support colleagues and contribute positively to the overall performance of the collection service. Requirements Essential Reliable, punctual and hardworking. Physically fit and comfortable undertaking manual handling duties. Able to work outdoors in all weather conditions. Able to work effectively as part of a team. Positive attitude and strong work ethic. Good awareness of health and safety practices. Willingness to work varying shift patterns and occasional Saturdays when required. Ability to follow instructions and complete assigned collection routes efficiently. Desirable Previous experience in waste collection, recycling, environmental services, refuse collection, labouring or other manual outdoor roles. Previous experience working in a customer-facing environment. Additional Information Location: Whitley Depot, Coventry, CV3 4AR Hours per week: 37 hours per week. Monday to Thursday: 7.5 hours per day; Friday: 7 hours per day. Occasional Saturdays may be required and are paid at time and a half. Shift patterns vary according to service requirements, with start times from 6:00am and finish times up to 4:45pm. Bi-Weekly Payments:

Contract

Facilities & Environment

Waste Minimisation Support Advisor

6 months contract with a local authority  Rate: £17.95/HR Umbrella Summary This role involves providing essential administrative and customer support to the Waste Minimisation & Sustainability Team on a 6-month contract with a local authority. The position is crucial for the successful implementation of waste reduction, recycling, and sustainability initiatives throughout the district. The individual will serve as a primary contact for residents, community groups, and stakeholders, offering information, guidance, and support. Additionally, the role includes assisting in the planning, coordination, and execution of public engagement campaigns, events, and environmental projects aimed at fostering sustainable practices. Responsibilities Gather, organize, analyze, and maintain data related to waste minimisation and sustainability initiatives. Create reports and present data in a clear and accessible manner for management and stakeholders. Support the assessment and evaluation of projects, campaigns, and initiatives to determine their effectiveness and outcomes. Assist in maintaining performance records and contribute to service improvement efforts. Requirements Requirements: Experience in a dynamic office or administrative setting. Proven track record of delivering excellent customer service and managing public inquiries. GCSE level education (or equivalent), including English and Mathematics. Strong grasp of office administration processes and customer service principles. Proficiency in IT, particularly Microsoft Office applications. Familiarity with data handling and record management practices. Additional Information Working hours are 37 hours per week. The role requires on-site presence 5 days a week. Payment is processed on a bi-weekly schedule. The application deadline is approaching, so interested candidates should apply promptly. Contract Details Duration: 6 months Rate: £17.95 per hour (Umbrella)

Contract

Facilities & Environment

Grass Cutter

1 Month Contract With A Local Authority Job Purpose To carry out high-quality grounds and cemetery maintenance, ensuring the site is maintained to a clean, safe, attractive, and respectful standard. The role involves grass cutting, horticultural work, general grounds maintenance, and supporting cemetery and ceremonial activities as required. Key Responsibilities Cut grass using pedestrian and ride-on mowers. Strim around obstacles, trees, headstones, fences, borders, and other areas inaccessible to mowers. Trim and maintain hedges, shrubs, and small trees. Carry out pruning, planting, watering, weeding, and general horticultural tasks. Weed hard and soft landscaped areas using approved methods. Clean paths, roads, car parks, and other public areas. Carry out general cemetery maintenance and ensure grounds are maintained to an appropriate and respectful standard. Assist with setting up for funerals and other ceremonial events when requested. Safely operate and maintain grounds maintenance machinery, including mowers, strimmers, hedge cutters, blowers, and other powered equipment. Carry out daily vehicle and machinery inspections and report defects promptly. Maintain tools and equipment in a clean, safe, and serviceable condition. Work safely in accordance with Health and Safety legislation, risk assessments, and safe systems of work. Report hazards, vandalism, defects, accidents, and health and safety concerns promptly. Communicate professionally and courteously with members of the public, visitors, funeral directors, contractors, and colleagues. Undertake winter maintenance duties, including gritting and snow clearance, where required. Assist with other duties appropriate to the role as directed by management. Health and Safety The post holder is responsible for: Following all Health and Safety policies and procedures. Wearing appropriate Personal Protective Equipment (PPE). Reporting accidents, incidents, and near misses. Operating machinery only when trained and authorised. Using safe manual handling techniques at all times. Requirements Essential Experience in grounds maintenance, landscaping, horticulture, or a similar role. Ability to operate grounds maintenance machinery safely. Good knowledge of safe working practices. Physically fit and able to undertake manual outdoor work in all weather conditions. Good communication and teamwork skills. Full UK Driving Licence. Reliable, punctual, and able to work with minimal supervision. Working Conditions Outdoor work in all weather conditions. Regular lifting, bending, kneeling, and manual handling. Use of noisy and vibrating machinery. Occasional weekend, bank holiday, or seasonal working may be required. Performance Standards The post holder will be expected to: Maintain grounds to agreed quality standards. Work safely and efficiently. Demonstrate excellent customer care. Take pride in maintaining clean, attractive, safe, and respectful public spaces. Work collaboratively with colleagues to achieve service objectives. Additional Information Location: Jackson Road, Holbrook Cemetery Hours per Week: 37 hours per week — Monday to Thursday, 8:00am–4:00pm; Friday, 8:00am–3:30pm, including a 30-minute unpaid lunch break. Bi-Weekly Payments: Salary/wages are paid bi-weekly. Contract: Ongoing requirement

Contract

Facilities & Environment

7.5t Bulky Waste Driver

5 months contract with a local authority  Rate: £20.58/HR Umbrella Summary This is a 5-month contract opportunity with a local authority, offering a rate of £20.58 per hour via an umbrella company. The role involves delivering a dependable bulky waste collection service for the Council. The successful candidate will be part of a two-person team responsible for collecting non-food household waste items, such as furniture and white goods, booked through the Council's website. The position requires adherence to health and safety standards while maintaining excellent customer service. Responsibilities Collect bulky household waste from residential properties within the borough. Load and transport items including furniture, white goods, and other large household waste. Collaborate effectively as part of a two-person collection crew. Complete collections according to daily schedules and service standards. Ensure proper transportation and disposal of waste. Requirements: Experience in manual handling or physical outdoor work. Ability to work efficiently as part of a team. Strong understanding of health and safety procedures. Reliable and punctual with a strong work ethic. Proven experience in delivering excellent customer service. Essential Qualifications Proficiency in literacy and numeracy. Capability to perform physically demanding tasks. Possession of a full UK Driving Licence. Additional Information Working hours are 37 hours per week. Payments are made on a bi-weekly schedule. The application deadline is approaching, so please apply as soon as possible.

Contract

Facilities & Environment

Refuse Driver/Loader

6 Month Contract With A Local Authority Job Purpose To safely and efficiently operate an HGV2 refuse collection vehicle and undertake refuse collection and loading duties. The postholder will be responsible for providing a reliable waste collection service, ensuring vehicles and equipment are operated safely and in accordance with relevant legislation, Council procedures and health and safety requirements. Key Responsibilities Drive and operate HGV2 refuse collection vehicles safely and efficiently. Undertake refuse collection and loading duties as part of a collection crew. Collect household and other waste in accordance with designated routes and service requirements. Safely load refuse and recyclable materials into the collection vehicle. Carry out routine vehicle and equipment checks and report defects or maintenance requirements. Ensure waste is handled, collected and transported in accordance with health and safety and environmental requirements. Work effectively as part of a refuse collection team and follow instructions from supervisors and managers. Maintain a high standard of service when dealing with residents, members of the public and other stakeholders. Complete relevant records and documentation accurately. Ensure the vehicle, equipment and work areas are kept clean and safe. Comply with Council policies, procedures, risk assessments and statutory requirements. Report accidents, incidents, hazards, vehicle defects or other concerns promptly. Undertake other duties appropriate to the role as required by management. Requirements Valid HGV Class 2 (Category C) driving licence. Relevant experience driving HGV vehicles, preferably within a waste collection or similar operational environment. Ability to safely operate a refuse collection vehicle and associated equipment. Good understanding of road safety, vehicle safety and relevant health and safety procedures. Ability to undertake manual refuse collection and loading duties. Physically able to carry out the duties associated with refuse collection and loading. Ability to work effectively as part of a team. Reliable, punctual and able to follow designated routes, schedules and instructions. Good communication skills and a professional approach when dealing with members of the public. Commitment to safe working practices and maintaining a high standard of service. Additional Information Hours per week: 37 Location: Brentwood, Essex Bi-Weekly Payments

Full time

Driving

Refuse Driver

3 Month Contract With A Local Authority Job Purpose To safely and efficiently operate refuse collection vehicles as part of the Bromsgrove District Council Commercial Waste Team, ensuring the timely collection and transportation of commercial waste in accordance with Council procedures, health and safety requirements and service standards. The postholder will work as part of a team to provide a reliable, professional and customer-focused waste collection service across the district. Key Responsibilities Drive and operate refuse collection vehicles safely and responsibly. Carry out commercial waste collections in accordance with agreed routes, schedules and service requirements. Work effectively as part of a refuse collection team to ensure daily services are completed efficiently and on time. Safely load, collect and transport commercial waste and recyclable materials as required. Complete vehicle and equipment checks and report any defects, damage or safety concerns promptly. Comply with all relevant road traffic legislation, health and safety procedures and Council policies. Ensure waste is handled and transported safely and in accordance with relevant environmental requirements. Provide a professional and courteous service when dealing with customers, businesses and members of the public. Assist with loading and other operational duties when required. Maintain a clean and safe working environment and report any hazards or incidents appropriately. Support the wider Commercial Waste Team to ensure an efficient and reliable service. Requirements Valid and appropriate driving licence for operating the required refuse collection vehicle. Previous experience of driving commercial, waste collection or other large vehicles is desirable. Good understanding of road safety and safe vehicle operation. Ability to carry out vehicle and equipment checks and identify potential defects or hazards. Ability to work effectively as part of a team. Good communication and customer service skills. Reliable, punctual and able to work to agreed collection schedules. Physically able to undertake the duties associated with refuse collection, including assisting with loading and handling waste. Commitment to health and safety and compliance with Council procedures. Flexible approach and willingness to undertake other reasonable operational duties as required. Additional Information Location: Bromsgrove District Council – Commercial Waste Team Hours per week: 37 hours per week, 4 days per week. Start time 6:00am. Finish at 4:30pm for 3 days and 3:30pm on the final day. Bi-Weekly Payments

Contract

Driving

Environmental Driver LGV

Environmental Driver LGV – 3 Month Contract Location: Walsall Rate: £20.58 per hour (Umbrella) Contract: 3 Month Contract Hours: Up to 37 Hours Per Week Working Pattern: Monday to Friday, Ad-Hoc Shifts (Booked as Required) Overtime: Paid at 1.5x Rate Bank Holidays: Paid at 1.5x Rate Summary We are seeking dedicated Environmental LGV Drivers to join our team in supporting Waste and Environmental Services across the Walsall Borough. This role involves the professional operation of HGV vehicles to deliver a variety of environmental and waste collection services. As an integral part of our team, you will help maintain clean communities and support vital frontline services. Work is offered on an ad-hoc basis, with availability up to four days per week, depending on service needs. Responsibilities Drive and operate LGV/HGV vehicles safely and efficiently. Conduct domestic refuse, recycling, food waste, and garden waste collections. Perform commercial waste and recycling collections. Support bulky waste collection services. Operate mechanical sweepers as required. Assist with fly-tip removal and environmental cleansing activities. Carry out bin deliveries and related environmental duties. Complete daily vehicle checks and basic maintenance inspections. Adhere to all Driver Handbook, MORR Code, Highway Code, and Health & Safety procedures. Ensure safe manoeuvring and reversing of vehicles in line with training and procedures. Essential Requirements Requirements: Valid Class 2 (Category C) Licence. Valid CPC Qualification. Digital Tachograph Card. Full UK Driving Licence. No more than 3 penalty points. Previous HGV/LGV driving experience. Strong understanding of driver regulations and road safety requirements. Ability to work as part of a team in a busy operational environment. Desirable Previous experience in Waste Management, Environmental Services, or Refuse Collection. Experience operating municipal or specialist fleet vehicles. Experience working within Local Authority services. What's on Offer? £20.58 per hour (Umbrella) 3 Month Contract Location: Walsall Overtime Paid at 1.5x Bank Holidays Paid at 1.5x Monday to Friday Working Opportunity to support essential environmental and waste collection services across the borough. Applications are particularly welcomed from candidates with experience as an LGV Driver, HGV Driver, Refuse Driver, Waste Collection Driver, Environmental Services Driver, Class 2 Driver, Municipal Driver, or Fleet Operative.

Contract

Driving

Refuse Driver

3 Month Contract With A Local Authority Job Purpose As a Refuse/Recycling Driver, you will be responsible for the safe and efficient operation of a range of refuse and recycling collection vehicles, supporting the delivery of high-quality waste management services across the borough. Working as part of a collection crew, you will ensure collections are completed safely, efficiently, and in accordance with operational procedures while maintaining excellent standards of customer service and road safety. Key Responsibilities Safely operate Class 2 refuse and recycling vehicles ranging from 7.5 tonnes to 27 tonnes. Carry out daily vehicle inspections and report any defects in line with company procedures. Complete scheduled refuse and recycling collection routes efficiently and safely. Work closely with the collection crew to ensure waste is collected in accordance with service standards. Drive in compliance with all road traffic legislation, health and safety regulations, and council policies. Ensure vehicles are loaded safely and within legal weight limits. Report incidents, accidents, missed collections, or service issues promptly. Maintain accurate records and complete any required paperwork or electronic documentation. Provide a courteous and professional service when interacting with members of the public. Support operational requirements by working flexibly across different collection routes when required. Requirements Valid Category C (Class 2) driving licence (minimum requirement). Valid Driver CPC qualification and Digital Tachograph Card. Experience driving large commercial vehicles, ideally within refuse, recycling, or similar operational services. Good understanding of road safety legislation and safe driving practices. Ability to work effectively as part of a team in a physically demanding environment. Reliable, punctual, and committed to delivering high standards of service. Good communication skills and the ability to interact professionally with colleagues and members of the public. Additional Information Location: As required by the service. Hours per Week: 37 hours per week. Pay: Bi-weekly payments.

Contract

Driving

Driver/Operative

Driver / General Operative – 3 Month Contract Location: Telford Street, Newport, NP19 0ES Rate: £17.67 per hour (Umbrella) Contract: 3 Month Contract Hours: Full Time Shift Pattern: Monday to Friday, 6:00am – 1:54pm Pay: Bi-weekly Summary Join our dynamic Environmental Services team as a Driver / General Operative on a 3-month contract. This pivotal role involves both street cleansing and vehicle driving, ensuring the cleanliness and safety of public spaces throughout the city. You will work closely with Supervisors and Managers to deliver essential frontline services efficiently and effectively. Responsibilities Perform daily street cleansing tasks according to operational schedules. Drive council vehicles as needed, adhering to all driver procedures. Complete assigned routes safely and efficiently. Assist in supervising Cleansing Operatives when working in a team. Uphold high standards of cleanliness in public areas. Comply with all Health & Safety policies and procedures. Wear and maintain appropriate PPE and uniform. Promptly report any accidents, incidents, defects, or hazards. Support additional cleansing and environmental tasks as directed. Participate in training and development activities. Provide excellent customer service to the public. Essential Requirements Requirements: Full UK Driving Licence. Ability to work outdoors in various weather conditions. Physically fit for walking, lifting, bending, and carrying tasks. Capable of working independently and within a team. Strong customer service and communication skills. Ability to meet schedules, targets, and deadlines. Self-motivated with a positive outlook. Willingness to learn and engage in training. Desirable Experience in Street Cleansing, Refuse Collection, Environmental Services, or similar fields. Previous supervisory experience. Familiarity with the local area. What's on Offer? £17.67 per hour (Umbrella) 3 Month Contract Location: Newport (NP19 0ES) Monday to Friday, 6:00am – 1:54pm Bi-weekly Pay Opportunity to work in a bustling Environmental Services team. Diverse role combining driving and street cleansing duties. Potential for weekend and bank holiday work as needed. We encourage applications from individuals with experience as a Street Cleansing Operative, Environmental Operative, Driver Operative, Refuse Operative, Waste Operative, Grounds Maintenance Operative, or Environmental Services Technician.

Contract

Driving

HGV Class 2 driver (Hook-Lift)

3 Month Contract With A Local Authority Job Purpose To safely and efficiently operate an HGV Class 2 hook-lift vehicle within refuse and Household Waste Recycling Centre (HWRC) operations. The post holder will support the collection, transportation, and movement of waste containers and materials, ensuring services are delivered effectively while complying with health and safety requirements, environmental regulations, and operational procedures. The role requires a commitment to providing a reliable waste management service, maintaining high standards of safety, and supporting the smooth operation of refuse and recycling activities. Key Responsibilities Operate an HGV Class 2 hook-lift vehicle safely and efficiently within refuse and HWRC operations. Collect, transport, and exchange waste containers, skips, and recycling units as required. Carry out daily vehicle safety checks and report any defects, damage, or maintenance requirements. Ensure waste loads are safely secured and transported in accordance with legislation and company procedures. Complete relevant paperwork, vehicle checks, and operational records accurately. Follow all environmental, health and safety, and waste management regulations. Support the safe and efficient operation of Household Waste Recycling Centres and associated waste services. Provide a professional and courteous service when dealing with colleagues, contractors, and members of the public. Assist with general site duties and waste management activities where required. Maintain a clean and safe working environment. Work flexibly across a Monday to Sunday operating schedule to meet service requirements. Undertake any other reasonable duties required to support refuse and recycling services. Requirements Valid HGV Class 2 (Category C) driving licence. Valid Driver CPC qualification. Experience driving hook-lift vehicles or similar waste collection vehicles is desirable. Experience working within waste management, refuse collection, or recycling operations is desirable. Knowledge of vehicle safety checks and transport legislation. Ability to work safely in an operational waste environment. Good communication skills and the ability to work effectively as part of a team. Flexible approach to working hours, including weekend working. Commitment to health and safety, environmental standards, and customer service. Additional Information Location: Newport - NP20 2NS Hours per Week: 37 hours per week (Monday to Sunday working pattern) Payment Schedule: Bi-weekly payments Overtime: Overtime paid for any hours worked over 37 hours per week

Contract

Driving

Housing Management Operations Manager

6 months contract with a local authority  Rate: £316.47/day Umbrella Summary This position involves leading and managing the Housing Management and Income Recovery Service for a local authority on a 6-month contract. The role is pivotal in overseeing temporary accommodation management, maximizing rental income, and delivering exceptional customer service. The successful candidate will ensure compliance with statutory obligations, council policies, and corporate goals. Additionally, the role supports strategic and operational priorities, fosters continuous service improvement, and ensures value for money, ultimately achieving positive outcomes for households in temporary accommodation. Responsibilities Oversee the Housing Management and Income Recovery Service to meet both operational and strategic goals. Manage the Council's temporary accommodation portfolio, ensuring alignment with legislation, policy, and best practices. Lead initiatives for rental income collection, arrears prevention, and income maximization. Monitor service performance and implement plans to enhance efficiency, quality, and customer satisfaction. Manage contracts and relationships with accommodation providers and contractors to ensure compliance and value for money. Cultivate effective partnerships with internal departments, landlords, support agencies, and external partners. Essential Experience Extensive experience in managing housing services, temporary accommodation, homelessness, or income recovery. Proven leadership and management experience within a housing or local authority setting. Demonstrated expertise in rental income collection, arrears recovery, and income maximization. Experience in managing contracts and working with external providers. Proficiency in handling complex housing management, homelessness, and tenancy-related issues. Essential Qualifications A degree-level qualification or equivalent professional experience in a relevant field. A management qualification or significant management experience in housing, homelessness, or a related service area. Evidence of ongoing professional development in housing management, homelessness, income recovery, or leadership. Additional Information Contract Duration: 6 months Rate: £316.47/day Umbrella Working Hours: 35 hours per week Location: 160 Whitechapel Road, London, Tower Hamlets, E1 1BJ, United Kingdom Work Pattern: Initially 5 days in the office, transitioning to 3 days in the office Payment Schedule: Bi-weekly Interview Format: Onsite Application Deadline: 30th August 2026, apply ASAP.

Contract

Interim & Executive Management

Disrepair Case Officer

6 months contract with a local authority PAY RATE: £208.98 per day Umbrella Summary: This position involves a 6-month contract with a local authority, offering a pay rate of £208.98 per day under an umbrella arrangement. The Disrepair Case Officer plays a crucial role in managing and resolving housing disrepair cases to mitigate risks, costs, and legal exposure for the Council. The primary focus is on preventing claims from escalating to litigation, efficiently managing ongoing cases, and ensuring all repair works and legal processes are conducted in compliance with regulations and within designated timeframes. Responsibilities: Oversee disrepair cases from the initial complaint through to resolution, with the goal of preventing legal escalation. Ensure prompt and effective handling of all cases in line with Council procedures. Monitor the progress of cases, including timelines and costs, while maintaining accurate records. Provide recommendations on settlement options based on risk assessment, costs, and case specifics. Requirements: Experience in managing or supporting disrepair, housing repairs, or casework within a local authority or housing context. Proficiency in handling complex correspondence and drafting comprehensive reports. Experience collaborating with contractors or surveyors to deliver services. Degree-level qualification or equivalent relevant experience. Strong understanding of social housing, housing legislation, and disrepair processes. Familiarity with local authority practices and procedures. Additional Information: Working hours: 35 hours per week Location: 6 Brixton Hill, London, Lambeth, SW2 1RW, United Kingdom Work arrangement: 2 days in the office and 3 days working from home Bi-weekly work schedule Application deadline: 25th August 2026, apply as soon as possible.

Contract

Interim & Executive Management

Service Planning Team Manager

4 Month Contract With A Local Authority Job Purpose To lead the Council’s Bus Service Planning Team and provide strategic and professional leadership for the planning, procurement, contract management and development of local bus services. The postholder will ensure that supported bus services are delivered safely, effectively, within approved budgets and to agreed quality standards, while working with commercial operators and partners to develop a sustainable, accessible and customer-focused bus network. The role will lead initiatives to grow bus patronage, improve the resident travel experience and deliver the Council’s transport priorities, while providing expert advice to senior officers, elected Members and external stakeholders. The postholder will manage significant revenue and capital resources, lead a medium-sized professional team and represent the Council at senior local, regional and national transport forums. Key Responsibilities Lead the planning, procurement and contract management of local bus services operated under contract to the Council, ensuring statutory, legal, financial and service quality obligations are met. Manage the Council’s local bus budget, including supported bus services, service publicity and bus infrastructure maintenance, ensuring effective financial control and value for money. Lead the management and delivery of significant capital programmes relating to low and zero-emission buses and community transport. Work closely with Procurement and other Council services to ensure effective contract management, quality monitoring, performance management and supplier relationships. Lead the development and implementation of strategies and programmes designed to grow local bus patronage and improve the accessibility, reliability, sustainability and customer experience of passenger transport services. Work collaboratively with commercial bus operators to secure a sustainable and best-value local bus network within approved affordability limits. Lead the publicity and promotion of local bus services, including contracted and commercially operated services across the county. Oversee the provision, management and safe maintenance of Council-owned bus stop infrastructure. Develop and monitor service standards, key performance indicators and contract measures, ensuring high levels of customer satisfaction and positive outcomes for residents. Monitor trends, performance, risks and emerging issues within the passenger transport sector and take appropriate action to maintain and improve service delivery. Translate transport strategies, objectives and targets into practical improvement programmes and deliverable work plans. Provide authoritative professional advice to Cabinet Members, Scrutiny Committees, elected Members, senior managers and Directorate Leadership Teams on passenger transport matters. Prepare and present reports, performance information, business cases, strategic recommendations and other professional documentation for senior and political audiences. Lead and manage a medium-sized professional team, providing direction, coaching, mentoring and development to strengthen capability, performance and accountability. Promote a culture of continuous improvement, professional standards, innovation and high-quality customer service across the team. Represent the Council at a wide range of internal and external forums, including senior management, political, regional and national transport groups. Build and maintain effective relationships with bus operators, schools, colleges, educational trusts, elected Members, MPs, stakeholder organisations, neighbouring authorities, government departments and transport bodies. Work collaboratively with Transport Policy, Passenger Transport Projects, Transport Development Planning, Procurement and other Council services to deliver integrated transport solutions. Identify and pursue funding opportunities to support passenger transport priorities and demonstrate value for money in the delivery of services. Ensure all activities comply with relevant legislation, regulations, Council policies, financial procedures, equality requirements and health and safety standards. Exercise sound professional and political judgement when managing complex, high-profile or sensitive passenger transport issues. Develop innovative solutions to complex transport challenges and support the delivery of the Council’s long-term transport vision and Local Transport Plan priorities. Requirements Degree or equivalent professional qualification, together with a relevant transport qualification or equivalent specialist experience. Chartered membership of the Chartered Institute of Logistics and Transport (CILT) or an equivalent professional qualification, such as a relevant Transport degree, is desirable. Minimum of 5 years’ relevant senior-level experience within the passenger transport sector, with substantial knowledge of the bus industry. Extensive knowledge of local bus operations, service planning, supported services, procurement and contract management. Authoritative understanding of relevant transport legislation, regulations, local government procedures and statutory requirements. Strong understanding of the financial and commercial workings of the bus and passenger transport industry. Experience of managing significant budgets and resources and delivering value for money. Experience leading technically complex programmes, projects or service improvement initiatives through to successful outcomes. Proven experience of managing and developing professional teams, including motivating, coaching, mentoring and improving staff performance. Experience of developing and implementing transport policies, strategies, service standards and improvement programmes. Strong understanding of local government financial, HR, procurement and asset management procedures. Excellent analytical and problem-solving skills, with the ability to interpret complex transport objectives, strategies and performance information and translate them into practical programmes of work. Strong negotiation, influencing and stakeholder management skills, with experience working effectively with senior representatives from public and private sector organisations. Excellent written and verbal communication skills, including the ability to provide clear professional advice to senior officers and elected Members. High levels of political awareness, judgement and sensitivity, with the ability to operate effectively in a politically complex environment. Proven ability to assess risks and benefits, manage competing priorities and make sound decisions within broad strategic and policy parameters. Strong partnership-working skills and the ability to build productive relationships across organisational and professional boundaries. Comprehensive knowledge of relevant computerised business systems and the ability to use data and technology to improve service delivery. Commitment to equality, diversity, inclusion, health, safety and high standards of customer service. Ability to work under pressure, lead with drive and enthusiasm and maintain a strong focus on continuous improvement. Additional Information Location: Hybrid/agile working. Designated work base: Quadrant Court, Woking, with travel across Surrey and attendance at internal and external meetings and forums as required. Hours Per Week: Full-time hours. Bi-Weekly Payments

Contract

Interim & Executive Management

Programme Manager (Transport)

3 Month Contract With A Local Authority Job Purpose To provide senior programme management leadership for the time-critical transfer of bus services and associated powers into the York and North Yorkshire Combined Authority. The postholder will establish effective programme governance, controls and delivery structures, bring together multiple workstreams and partner organisations, and maintain a clear focus on achieving critical milestones and successful implementation. This is a delivery-focused role requiring the postholder to establish programme grip, proactively manage risks and dependencies, provide constructive challenge and drive delivery at pace across a complex, multi-stakeholder environment. Key Responsibilities Establish clear programme structure and delivery discipline, confirming scope, milestones, critical path, dependencies, priorities, accountabilities and delivery expectations. Establish and lead effective project and workstream groups across technical, operational, legal, financial, commercial, workforce and other specialist areas. Define clear terms of reference, membership, responsibilities, deliverables, milestones and accountabilities for each workstream. Establish and maintain appropriate programme governance, including Programme Boards, reporting arrangements, decision-making, assurance, escalation and issue-resolution processes. Develop and maintain a single integrated programme plan covering key tasks, milestones, dependencies and deliverables required to achieve the transfer within agreed timescales. Implement consistent programme controls covering actions, decisions, risks, issues, dependencies, milestones and critical path management. Drive delivery against critical milestones, actively challenging slippage and implementing corrective action where progress is at risk. Identify and proactively manage emerging risks, issues and dependencies, ensuring clear ownership, mitigation and escalation arrangements. Provide accurate and timely programme reporting, including executive-level updates, Programme Board papers, performance reports, risk and issue reports and strategic recommendations. Ensure senior stakeholders have clear visibility of progress, key decisions, risks, issues, dependencies and areas requiring intervention. Work collaboratively with partner authorities and other stakeholders to develop and agree the arrangements required to enable the successful transfer. Ensure decisions, actions and recommendations are accurately recorded, monitored and followed through to completion. Provide constructive challenge to project leads and delivery partners, ensuring agreed outcomes, milestones and accountabilities remain on track. Ensure programme governance, documentation, reporting and assurance are proportionate, effective and consistently applied across all workstreams. Build effective relationships across organisational boundaries and facilitate collaboration between senior leaders, technical specialists, project teams and external partners. Provide visible programme leadership, creating structure, momentum and a clear line of sight from individual workstreams through to successful implementation. Escalate unresolved issues promptly and ensure appropriate intervention is secured to protect the programme timetable. Apply strong commercial, operational and organisational change awareness when assessing programme risks, dependencies and implementation requirements. Requirements Significant senior-level programme or project management experience, with a proven track record of personally leading complex, time-critical transformation, mobilisation or service transition programmes through to implementation. Demonstrable experience leading large-scale service redesign, mobilisation, insourcing, outsourcing or service transition programmes involving multiple workstreams, organisations and operational dependencies. Proven experience establishing and embedding effective programme and project governance, including Programme Boards, project/workstream groups, Terms of Reference, reporting arrangements, assurance and escalation routes. Strong experience establishing and leading cross-functional project and workstream groups involving technical, operational, commercial, financial, legal, workforce and other specialist functions. Strong practical experience of programme controls, including integrated programme plans, critical paths, milestones, dependencies, risks, issues, actions and decisions. Demonstrable ability to drive delivery at pace, challenge slippage, resolve issues, manage dependencies and implement corrective action to protect critical milestones. Ability to rapidly establish programme management grip and structure within complex or developing environments. Experience producing high-quality executive-level reporting, Programme Board papers, performance updates, risk and issue reports and strategic recommendations. Experience working in politically sensitive, multi-stakeholder or public sector environments, with strong judgement and resilience when working with senior stakeholders. Excellent stakeholder management, communication, influencing and facilitation skills. Ability to provide effective leadership, challenge and direction across multiple workstreams and delivery partners. Strong commercial, operational and organisational change awareness, with an understanding of the practical risks associated with significant service transformation. Experience within local government, combined authorities, transport, infrastructure or another regulated service environment is desirable. Experience of public transport, bus service transformation, franchising, service transfers or the transfer of transport powers/functions is desirable. Knowledge of public procurement, TUPE/workforce transition, commissioning or complex contractual and commercial arrangements is desirable. Experience working across multiple partner organisations or local authority boundaries is desirable. Familiarity with recognised programme and project management methodologies, including MSP, PRINCE2, Agile or PMO best practice, is desirable. Additional Information Location: York and North Yorkshire Combined Authority, with hybrid working arrangements as applicable. Hours Per Week 37 Hours Bi-Weekly Payments

Contract

Interim & Executive Management

Conservation Officer

3 Month Contract With A Local Authority Job Purpose To provide specialist conservation and historic environment support to the Historic Environment Team, contributing to the assessment of planning and listed building consent applications and providing professional heritage advice. The postholder will support the Council in protecting and enhancing designated and non-designated heritage assets, responding to consultations and pre-application enquiries, and contributing to the effective delivery of the Council’s historic environment and conservation functions. Key Responsibilities Assess planning applications, listed building consent applications and related consultations, providing clear and professionally informed heritage recommendations. Provide specialist conservation advice on proposals affecting listed buildings, conservation areas, registered parks and gardens, scheduled monuments and other designated and non-designated heritage assets. Respond to pre-application enquiries and provide clear advice to applicants, agents, planning colleagues and other stakeholders. Undertake site visits and inspections as required to assess the impact of proposals on heritage assets. Prepare high-quality written consultation responses, reports, recommendations, briefings and other professional documentation. Apply relevant legislation, national planning policy, Historic England guidance and recognised conservation principles when assessing proposals. Support conservation area work, heritage projects, policy development and the preparation of heritage guidance where required. Assist with the monitoring and resolution of Buildings at Risk cases and other heritage-related matters. Liaise effectively with Historic England, local amenity societies, town and parish councils, applicants, agents, professional consultants and other stakeholders. Attend meetings, working groups and other forums and represent the Historic Environment Team as required. Contribute to the effective and timely delivery of the Historic Environment Team’s workload, managing competing priorities and meeting agreed deadlines. Promote high standards of conservation practice and contribute to the protection, management and enhancement of Shropshire’s historic environment. Requirements Degree or postgraduate qualification in Building Conservation, Historic Environment, Planning, Architecture or a related discipline. Demonstrable professional experience working as a Conservation Officer or in a comparable historic environment or heritage role. Good working knowledge of the Planning (Listed Buildings and Conservation Areas) Act 1990, National Planning Policy Framework (NPPF), Historic England guidance and conservation best practice. Experience of assessing proposals affecting listed buildings, conservation areas and other heritage assets and preparing professional written recommendations. Strong report-writing, analytical and written communication skills. Excellent verbal communication and stakeholder engagement skills. Ability to work independently, manage a varied workload and provide specialist advice within agreed timescales. Experience working within a Local Planning Authority is desirable. Membership of IHBC, RTPI, RIBA or another relevant professional body is desirable. Experience preparing Conservation Area Appraisals, management plans or heritage guidance documents is desirable. Experience of heritage enforcement and Buildings at Risk work is desirable. Full UK driving licence and access to a vehicle. Additional Information Location: Home working with office attendance at Guildhall and site visits across Shropshire as required. Hours Per Week: 37 hours per week. Bi-Weekly Payments

Contract

Interim & Executive Management

Civic Engagement Manager

1 - 2 Month Contract With A Local Authority Job Purpose To lead the planning, coordination and delivery of the Council’s civic, ceremonial and community engagement programme, ensuring events and engagements for the Speaker and Mayor are delivered effectively, professionally and in accordance with civic protocol. The postholder will manage the Speaker’s Office, provide proactive advice and support on civic matters, promote civic engagement and local democracy, and ensure high standards of event delivery, stakeholder engagement and public representation. Key Responsibilities Lead the development and delivery of the annual civic engagement and events programme, including major civic occasions, ceremonial events, receptions, community events, flag-raising ceremonies, twinning activities and Freedom of the Borough events. Plan and coordinate civic and ceremonial engagements for the Speaker and Mayor, ensuring programmes are aligned with Council priorities and delivered efficiently and professionally. Manage the Speaker’s Office, including day-to-day operations, temporary staff, expenditure, correspondence, enquiries, diary and engagement arrangements. Provide expert advice to the Speaker, Mayor, Chief Executive and senior officers on civic protocol, ceremonial matters, political sensitivity and appropriate engagement. Ensure the Speaker and Mayor are fully briefed for engagements, including researching relevant issues and preparing speeches, briefings and supporting materials where required. Coordinate the induction of each new Speaker and ensure appropriate civic protocols, procedures and guidance are established, maintained and followed. Support the Speaker’s fundraising activities, including developing and coordinating fundraising plans and supporting delivery against agreed objectives. Act as the Council’s lead Civic Officer, providing dependable advice on civic ceremonial matters, protocol, civic traditions and representation. Promote civic engagement and local democracy through initiatives such as Town Hall tours, management of civic facilities and participation in Local Democracy Week activities. Maintain the security, inventory and appropriate use of civic regalia and Speaker artefacts, ensuring relevant policies, procedures and risk assessments are in place. Coordinate civic macebearer arrangements and ensure appropriate standards and protocols are maintained. Manage the Speaker’s transport arrangements, ensuring they are safe, cost-effective, dignified and compliant with relevant policies and security requirements. Coordinate the Council’s civic response to significant events, including the death of senior members of the Royal Family, the Mayor, Speaker, former Speaker or serving Councillors. Review and evaluate civic events and engagements, using feedback, benchmarking and best practice to continuously improve future delivery. Develop and maintain effective relationships with councillors, officers, community organisations, external partners and other stakeholders. Manage competing priorities and respond sensitively and professionally to confidential, controversial and politically sensitive matters. Work flexibly as required, including occasional evening and weekend attendance to support civic, ceremonial and fundraising events. Promote equality, diversity and inclusion in all aspects of civic engagement and service delivery. Requirements Degree-level ability or equivalent professional experience and competence. Demonstrable experience of planning and delivering events, ideally within a local authority, public sector, civic or political environment. Experience of coordinating multiple projects, activities and competing priorities to meet deadlines and agreed standards. Experience of producing high-quality written materials, including briefings, correspondence, speeches, reports and event documentation. Experience of developing or supporting fundraising strategies and activities. Strong understanding of civic, democratic and ceremonial procedures and protocols. Understanding of the role and responsibilities of a civic office-holder, ideally including a Speaker or Mayor. Strong political awareness and the ability to handle sensitive, confidential and potentially controversial issues with discretion. Excellent written and verbal communication skills, with the ability to engage confidently with diverse audiences. Strong organisational and administrative skills, with the ability to work independently and manage a varied workload. Ability to work collaboratively, demonstrate initiative and maintain a professional approach under pressure. Good IT skills and experience of using digital systems to support effective service delivery. Understanding of equality, diversity and cohesion principles and their application within a public sector environment. Flexible approach to working hours, including availability for evening and weekend civic, community and fundraising events when required. Additional Information Location: Within the London Borough of Hackney; hybrid working with 2–3 days per week in the office. Hours Per Week: Full-time hours, with flexibility required to support civic events and engagements outside normal office hours. Bi-Weekly Payments:

Contract

Interim & Executive Management

Payroll and Finance Officer

3 months contract with a local authority  Rate: £23.11/HR Umbrella Summary This is a 3-month contract opportunity with a local authority, offering a rate of £23.11 per hour under an umbrella arrangement. The Payroll & Finance Officer plays a crucial role in delivering precise and efficient payroll and financial support services. The position ensures adherence to statutory requirements and financial regulations. The officer will oversee payroll processes, maintain financial records, assist in budgetary control, and offer professional financial advice to both internal and external stakeholders. Responsibilities Oversee payroll reconciliation processes to ensure transactions are accurate and balanced. Authorize BACS payments and other payroll-related financial transactions following established financial procedures. Maintain records of payroll deductions and ensure timely payments to statutory and third-party organizations. Ensure compliance with PAYE, NI, pensions, IR35, P11D, and other legislative requirements. Provide advice and guidance on payroll and financial matters to managers, employees, customers, and external organizations. Assist with internal and external audits by providing necessary information and supporting documentation. Requirements: Essential Experience Required Proven experience in a payroll, finance, or accounting environment. Demonstrated experience in processing payroll and managing payroll-related activities. Familiarity with financial systems and maintaining accurate financial records. Experience in offering advice and support on payroll or finance-related issues. Experience in ensuring compliance with payroll legislation and statutory requirements. Essential Qualifications Required A professional qualification in Finance, Payroll, Accountancy, or a related field; or Equivalent relevant experience supported by ongoing professional development. Additional Information Working hours: 37 hours per week Location: Coventry (Hybrid) Payment schedule: Bi-weekly The role closes soon, apply ASAP.

Contract

Financial / Banking / Accounting

Accountant

3 months contract with a local authority Rate: £500 per day Umbrella Summary The Interim Accountant will play a crucial role in maintaining the financial integrity and control environment of the York and North Yorkshire Combined Authority. The postholder will lead balance sheet management, ensure technical accounting compliance, manage treasury operations, and oversee statutory financial reporting. This position is vital for ensuring the organization meets all regulatory and governance requirements. Collaborating closely with senior finance colleagues, the Interim Accountant will provide high-quality financial insights, support effective financial planning, and drive continuous improvement across financial systems and processes. Responsibilities Lead balance sheet control processes, ensuring all reconciliations are completed accurately, promptly, and are fully audit-ready. Ensure compliance with relevant accounting standards and CIPFA guidance, supporting the production of high-quality financial statements and year-end accounts. Maintain robust financial controls and contribute to the continuous improvement of financial reporting processes. Support internal and external audit requirements, providing timely information and resolving queries as required. Manage organizational cashflow, banking arrangements, and investment activities, ensuring sufficient liquidity and compliance with treasury management policies. Produce accurate and insightful treasury management reports for senior leadership, committees, and stakeholders. Monitor treasury performance and ensure adherence to relevant regulations and best practices. Requirements Local Authority / Combined Authority experience. Significant experience working within a finance or accountancy environment. Proven experience in balance sheet management and reconciliations. Experience in producing financial reports and supporting year-end financial statements. Experience in treasury management, cashflow forecasting, banking, and investment monitoring. Essential Qualifications Required CCAB-qualified Accountant (ACA, ACCA, CIMA, CIPFA or equivalent), or AAT-qualified Accounting Technician (or equivalent) with significant post-qualification continuing professional development and demonstrable capability to undertake the responsibilities of the role. Additional Information Contract Duration: 3 months with a local authority Rate: £500 per day Umbrella Working hours: 37 hours per week Payment Schedule: Bi-weekly The role closes soon, apply ASAP.

Contract

Financial / Banking / Accounting

Income and Recovery Officer

3 Month Contract With A Local Authority Job Purpose As an Income & Recovery Officer, you will support the effective administration, collection, and recovery of Council Tax, Business Rates, Housing Benefit Overpayments, and other debts owed to the Council. Working within legislative requirements and council policies, you will provide high-quality customer service, negotiate payment arrangements, maintain accurate records, and contribute to the efficient collection of income while supporting vulnerable customers where appropriate. Key Responsibilities Administer and maintain accurate records relating to Council Tax, Business Rates, Housing Benefit Overpayments, and other council debts. Provide professional advice and assistance to customers and their representatives on enquiries relating to liability, discounts, exemptions, payments, and debt recovery via telephone, email, written correspondence, and face-to-face. Process correspondence and update customer records using relevant systems and office technology. Trace debtors who have relocated using appropriate databases, software, and external agencies. Proactively pursue outstanding debts by issuing reminders, summonses, and other statutory notices in accordance with legislation and council procedures. Negotiate affordable repayment arrangements, taking into account customers' financial circumstances and levels of vulnerability. Identify vulnerable customers and refer them to appropriate internal teams or external support organisations where necessary. Monitor repayment arrangements and determine appropriate recovery action where agreements are not maintained. Provide advice on current legislation, council policies, and revenue collection processes. Liaise with internal departments, courts, enforcement agents, landlords, and external organisations to resolve enquiries and support debt recovery activities. Assist with valuation work, refunds, write-offs, and the processing of council tax discounts and reductions, including property inspections where required. Support continuous service improvement by providing advice and guidance to colleagues and contributing to efficient working practices. Maintain strict confidentiality and comply with Data Protection legislation and council policies at all times. Undertake training to maintain up-to-date knowledge of relevant legislation, policies, and procedures. Carry out any other duties appropriate to the level of the post. Requirements GCSE Grade C/Level 4 (or equivalent) in at least three subjects, or NVQ Level 2 in Administration, Customer Service, or a related qualification. Experience working in a customer service or administrative environment. Experience dealing with confidential information. Previous experience within revenues, benefits, council tax, business rates, or debt recovery is desirable. Knowledge of customer service principles and debt recovery processes. Understanding of Council Tax and Business Rates legislation is desirable. Excellent verbal and written communication skills. Strong organisational skills with excellent attention to detail and accuracy. Ability to negotiate effectively and handle sensitive conversations with empathy and professionalism. Good IT skills, including proficiency in Microsoft Office and database systems. Ability to work to deadlines and performance targets. Ability to work both independently and as part of a team. Understanding of supporting vulnerable customers and signposting to appropriate services. Additional Information Location: South Staff. Council Offices / Agile Working. Hours per Week: Up to 37 hours per week. Pay: Bi-weekly payments.

Contract

Financial / Banking / Accounting

Financial Assessment And Benefits Officer

Financial Assessment & Benefits Officer – 3 Month Contract Location: Time Square, Bracknell (RG12 1JD) Rate: £20.00 per hour (Umbrella) Contract: 3 Months Working Pattern: Hybrid Working Enhanced DBS Required Summary We are seeking a skilled Financial Assessment & Benefits Officer to join our team on a 3-month contract. This role is crucial in supporting Adult Social Care services by conducting financial assessments and welfare benefit evaluations for residents receiving funded care. The ideal candidate will have a strong background in Adult Social Care finance, welfare benefits, or income assessment, and will be adept at managing assessments from initiation to completion, ensuring adherence to Care Act legislation and council policies. Responsibilities Complete financial assessments for residents receiving adult social care support. Conduct welfare benefit checks and income maximisation reviews. Engage with residents and their representatives through remote and face-to-face appointments. Provide advice on welfare benefit entitlements and financial support options. Maintain accurate records and supporting documentation. Collaborate with the DWP and other agencies to verify financial information. Support assessment reviews and reassessments. Direct vulnerable residents to appropriate support services as needed. Requirements Requirements: Experience in completing Adult Social Care financial assessments. Knowledge of Care Act charging regulations and welfare benefits. Experience in a customer-focused environment. Strong communication and organisational skills. Ability to manage sensitive information with professionalism. Proficiency in using Adult Social Care systems such as ContrOCC, LAS (Liquidlogic), or similar. Enhanced DBS. Desirable Experience with Local Authorities. Understanding of Universal Credit and income maximisation. Familiarity with systems such as Northgate, Searchlight, or CIS. Qualification in Welfare Benefits. What's on Offer? £20.00 per hour (Umbrella) 3 Month Contract Hybrid Working Laptop Provided Bracknell Town Centre Location Opportunity to join a supportive Adult Social Care Finance team and make a significant impact on residents' wellbeing. This role is suitable for candidates with experience as a Financial Assessment Officer, Adult Social Care Finance Officer, Welfare Benefits Officer, Financial Inclusion Officer, Income Assessment Officer, or Revenues & Benefits Officer.

Contract

Financial / Banking / Accounting

Financial Assessment & Inclusion Officer

Financial Assessment & Inclusion Officer – 3 Month Contract Location: Guildhall, Sutton Rate: £24.63 per hour (Umbrella) Contract: 3 Month Contract Hours: Full Time Pay: Bi-weekly Summary We are seeking a skilled Financial Assessment & Inclusion Officer to join our dynamic Adult Social Care Finance team on a 3-month contract. This pivotal role involves conducting both residential and non-residential financial assessments, optimising income for vulnerable residents, evaluating welfare benefit entitlements, and supporting charging arrangements for Adult Social Care services. The role requires collaboration with Adult Social Care, the DWP, care providers, and service users to ensure financial assessments are accurate and comply with legislation, council policies, and performance standards. Proficiency in ContrOCC and IAS (Liquidlogic) is essential, along with the ability to manage complex financial assessments independently. Responsibilities Conduct residential and non-residential financial assessments. Utilize ContrOCC and IAS (Liquidlogic) systems for record maintenance. Evaluate welfare benefit entitlements and offer benefit advice. Assist service users in maximising income and accessing benefits. Collaborate with the DWP to confirm benefit entitlements. Perform reassessments and annual financial reviews. Conduct home visits to aid service users with financial assessments and benefit applications. Assist with Deferred Payment Agreements and related financial calculations. Process payments to care providers and service users. Manage debtor accounts, invoices, and financial records. Support income collection and recovery efforts. Maintain precise case notes and audit records. Work closely with Adult Social Care teams, care managers, welfare benefits teams, legal services, and external agencies. Participate in drop-in sessions, surgeries, and customer appointments. Uphold safeguarding responsibilities for vulnerable adults. Contribute to service improvements and performance reporting. Essential Requirements Requirements: Experience in completing Adult Social Care financial assessments. Proficiency in assessing welfare benefits and entitlements. Background in a customer-focused financial, welfare benefits, or income assessment environment. Familiarity with ContrOCC and IAS (Liquidlogic). Knowledge of: Adult Social Care charging regulations Welfare Benefits Universal Credit Income Maximisation Financial Assessments Experience working with vulnerable adults. Strong numeracy and analytical skills. Excellent communication and customer service skills. Ability to manage competing priorities and meet deadlines. Proficient report writing and record-keeping skills. Desirable Experience in Local Authority Adult Social Care Finance. Understanding of Deferred Payment Agreements. Degree-level qualification. Membership in the National Association of Financial Assessment Officers (NAFAO). Experience in processing care provider payments. Background in Financial Inclusion or Welfare Benefits services. Skills & Competencies Exceptional verbal and written communication skills. Ability to clearly explain complex financial information. Strong attention to detail and accuracy. Empathy and professionalism in handling sensitive situations. Strong organizational and time-management skills. Ability to work independently and collaboratively. Proficient ICT skills and experience with financial systems and spreadsheets. Understanding of safeguarding principles and responsibilities. What's on Offer? Competitive rate of £24.63 per hour (Umbrella) 3 Month Contract Location: Guildhall, Sutton Bi-weekly Pay Opportunity to join a vibrant Adult Social Care Finance team Diverse role encompassing financial assessments, welfare benefits, income maximisation, and customer support Ideal for candidates with experience in Adult Social Care Finance, Welfare Benefits, Financial Assessments, or Income Collection Applications are particularly encouraged from candidates with experience as a Financial Assessment Officer, Financial Assessment & Inclusion Officer, Welfare Benefits Officer, Income Assessment Officer, Adult Social Care Finance Officer, Financial Inclusion Officer, or Revenues & Benefits Officer.

Contract

Financial / Banking / Accounting

Service Accountant

6-7 months with a local authority Summary The Service Accountant (Adult Social Care) is a pivotal role within a local authority, tasked with delivering high-quality financial management and strategic support to Adult Social Care services. This position serves as a key advisor to service managers and senior leaders, ensuring effective budget management, financial planning, forecasting, statutory compliance, and value-for-money outcomes. The postholder will leverage financial expertise and analytical insights to support informed decision-making, contributing to the delivery of high-quality services for vulnerable residents across the borough. Responsibilities Act as a trusted finance business partner to Adult Social Care budget holders and senior managers. Provide clear, accurate, and timely financial advice to support operational and strategic decision-making. Lead the annual budget-setting process for Adult Social Care services. Produce regular budget monitoring reports and financial forecasts. Identify financial risks, cost pressures, and opportunities for efficiencies. Develop financial models to support medium- and long-term financial planning. Analyse demographic trends, service demand patterns, and care package costs to inform financial strategies. Requirements: Essential Experience Required Significant experience in financial management, budgeting, forecasting, and financial analysis. Experience providing finance business partnering support to senior managers and budget holders. Experience preparing management accounts, financial reports, and year-end financial information. Essential Qualifications Required Fully qualified accountant (CCAB, CIPFA, ACCA, CIMA, or equivalent) or finalist-level candidate with substantial relevant experience. Relevant finance, accounting, or business qualification. Additional Information We work on a bi-weekly payment schedule. The role closes on 9th August 2026, apply ASAP.

Contract

Financial / Banking / Accounting

Scrutiny Business Manager

Scrutiny Business Manager – 7 Month Contract Location: Surrey Rate: £40.00 per hour (Umbrella) Contract: 7 Month Contract Hours: Full Time Pay: Bi-weekly Summary We are in search of a seasoned Scrutiny Business Manager to spearhead the Council's scrutiny operations and facilitate the seamless execution of democratic decision-making processes. This pivotal leadership position within Democratic Services is tasked with ensuring that scrutiny meetings and committee activities adhere to statutory mandates, governance standards, and best practices. The role demands navigating a highly intricate political landscape, offering support to Members, overseeing Democratic Services personnel, and providing strategic direction for the Council's scrutiny and governance functions. The appointed individual will also serve as the Council's Designated Statutory Scrutiny Officer, guiding policy review efforts, assisting Select Committees, and ensuring robust governance frameworks are established. Responsibilities Direct the execution of the Council's scrutiny function. Serve as the Council's Designated Statutory Scrutiny Officer. Oversee and cultivate teams within Democratic Services. Offer strategic leadership in scrutiny, governance, and committee services. Assist Members across diverse democratic functions. Lead and synchronize the work agendas of Select Committees. Prepare and deliver high-level reports, recommendations, and committee documents. Provide independent policy, research, and scrutiny support to Committees. Manage statutory consultations and track outcomes. Ensure adherence to constitutional mandates and governance protocols. Facilitate the flow of business among Cabinet, Council, Select Committees, and Regulatory Committees. Supervise the Council's Political Assistants. Deliver leadership, coaching, performance management, and staff development. Represent Democratic Services at senior internal and external meetings. Drive service improvement initiatives and integrate best practices. Essential Requirements Requirements: Extensive experience in Democratic Services, Governance, Scrutiny, or Committee Services. Comprehensive committee management experience. Profound understanding of local government governance and decision-making processes. Thorough knowledge of: Local Government legislation Constitutional processes Scrutiny arrangements Committee procedures Corporate governance Experience in managing staff and service delivery. Strong leadership and people management capabilities. Experience in supporting elected Members within a political context. Ability to manage complex stakeholder relationships. Experience in drafting high-level reports, recommendations, and governance documents. Excellent communication, negotiation, and influencing skills. Strong political awareness and sensitivity. Capacity to work independently within a complex and evolving environment. Desirable Degree or equivalent professional qualification. Experience serving as a Statutory Scrutiny Officer. Experience leading democratic services transformation or improvement initiatives. Experience in managing budgets and resources. Project management or change management experience. What's on Offer? £40.00 per hour (Umbrella) 7 Month Contract Location: Surrey Bi-weekly Pay Senior leadership role within Democratic Services. Highly strategic position supporting governance, scrutiny, and decision-making processes. Opportunity to collaborate closely with senior officers, elected Members, and key stakeholders. Ideal for candidates with experience as a Scrutiny Manager, Scrutiny Business Manager, Democratic Services Manager, Governance Manager, Committee Services Manager, Principal Democratic Services Officer, Governance Lead, or Senior Scrutiny Officer.

Contract

Business & Professional Services

Customer Service & Acquisitions Lead

Customer Service & Acquisitions Lead – 3 Month Contract Location: Colchester Rate: £19.23 per hour (Umbrella) Contract: 3 Month Contract Hours: Full Time Working Pattern: Minimum 4 Days Per Week Office-Based Pay: Bi-weekly Summary We are seeking a Customer Service & Acquisitions Lead to join our expanding digital connectivity and broadband service team. This dynamic role integrates customer service, acquisition, account management, sales support, administration, and reporting. You will be instrumental in attracting new customers, supporting existing ones, and driving business growth. Collaborating with operational, marketing, and finance teams, you will ensure an exceptional customer experience while facilitating customer onboarding, billing processes, lead generation, and performance reporting. Responsibilities Customer Acquisition & Business Development Generate new customer leads through research, referrals, networking, events, and digital channels. Build and manage a pipeline of prospective customers. Contact potential customers and identify suitable service solutions. Convert qualified leads into new customers. Support the achievement of customer growth and acquisition targets. Customer Service & Account Management Deliver a professional and responsive customer experience. Manage customer enquiries, complaints, and service requests. Act as a key point of contact for customers. Build and maintain positive customer relationships. Contact customers regarding contract renewals and available options. Support customer retention and satisfaction initiatives. Customer Administration & Finance Support Set up new customer accounts. Raise invoices and process customer payments. Maintain accurate customer records and account information. Reconcile payments received through various payment methods. Support credit control activities and follow up on outstanding payments. Coordinate customer departures and equipment returns where required. Reporting & Performance Monitoring Produce reports and dashboards relating to customer performance and acquisition activity. Monitor service delivery and customer growth metrics. Analyse customer data and identify areas for improvement. Support audit requirements and compliance activities. Assist with business planning, scheduling, and service improvement initiatives. Team & Business Support Work closely with operational, finance, and marketing teams. Contribute to process improvements and service enhancements. Assist with meeting coordination and business administration. Support the development of efficient customer service and acquisition processes. Essential Requirements Requirements: Experience in Customer Service, Customer Success, Account Management, Sales Support, Business Development, or a similar role. Strong customer relationship management skills. Excellent communication and interpersonal skills. Experience handling customer enquiries and resolving issues. Strong administrative and organisational abilities. Proficiency in Microsoft Office, particularly Excel and Word. Experience working with data, spreadsheets, and reporting information. Ability to manage multiple priorities and deadlines. Ability to work independently and as part of a team. Proactive and customer-focused approach. Desirable Experience within telecommunications, broadband, digital technology, utilities, or a similar sector. Experience with customer onboarding processes. Experience with invoicing, payments, and account administration. Knowledge of customer acquisition and lead generation techniques. Experience producing management reports and performance data. Understanding of process improvement and service development. Skills & Competencies Customer-focused and approachable. Confident communicator. Strong relationship-building skills. Results-driven and target-focused. Highly organised and detail-oriented. Problem-solving mindset. Ability to work collaboratively across teams. Flexible and adaptable approach. Strong administrative and analytical skills. What's on Offer? £19.23 per hour (Umbrella) 3 Month Contract Location: Colchester Minimum 4 Days Per Week Office-Based Bi-weekly Pay Opportunity to join a growing digital connectivity business. Varied role covering customer service, account management, lead generation, onboarding, and reporting. Excellent opportunity for candidates with Customer Service, Sales Support, Business Development, Account Management, or Customer Success experience. Applications are particularly welcomed from candidates with experience as a Customer Service Lead, Customer Success Executive, Account Manager, Business Development Executive, Sales Support Officer, Customer Experience Officer, Client Relationship Manager, or Customer Service Coordinator.

Contract

Customer Service

Customer Service Advisor

1.5 months contract with a Local Authority Job Title: Customer Service Advisor Job Purpose As a Customer Services Advisor, you will be part of a highly skilled and customer-focused team responsible for delivering a first-class service to residents, businesses, and stakeholders. The role involves providing advice, information, and resolution to customer enquiries across multiple access channels including telephone, email, web chat, social media, text messaging, and face-to-face contact. You will aim to resolve enquiries at the first point of contact wherever possible, ensuring high levels of customer satisfaction while delivering value for money. Working within the Council's customer service framework, you will support a wide range of Council services, promote digital access channels, and contribute to continuous improvement initiatives. The postholder will be expected to demonstrate and uphold the Council's values of Proud, Dynamic, Truthful, Good Value, and United in all aspects of their work.   Key Responsibilities Customer Service Delivery Provide advice, guidance, and resolution for a wide range of Council service enquiries through telephone, email, web chat, social media, text messaging, and face-to-face interactions. Deliver excellent customer service and maximise first-contact resolution wherever possible. Follow through on commitments made to customers and ensure actions are completed within agreed service standards. Manage customer enquiries professionally, efficiently, and empathetically. Build positive relationships with customers and colleagues, promoting confidence in Council services. Service Knowledge and Support Develop and maintain comprehensive knowledge of Council services including: Elections Environmental Services Garden Waste Services Housing Needs Gateway to Homechoice Revenues and Benefits Land Charges Southwold Camping and other Council services Act as a source of advice and support for customers seeking information on Council services. Assist customers in accessing and using digital services and self-service platforms. Systems and Administration Accurately record, update, and maintain customer information using Customer Relationship Management (CRM) and other corporate systems. Utilise relevant systems including CRM, Civica, Capita, Elector8, Pay.net, and Microsoft Office applications. Process customer payments where required. Complete administrative tasks, correspondence, and documentation in accordance with corporate standards. Ensure all records comply with GDPR and data protection requirements. Partnership Working Work collaboratively with internal departments and external partners including: Department for Work and Pensions (DWP) Anglia Revenues Partnership (ARP) Housing Services Norse and other service providers Share information appropriately to support customer resolution and service delivery. Develop effective working relationships with colleagues and stakeholders. Continuous Improvement Identify opportunities to improve processes, customer journeys, and service delivery. Promote lower-cost contact channels including web chat, email, and self-service options. Escalate complex cases appropriately and proactively resolve issues where possible. Contribute ideas and recommendations for service improvements. Customer Care and Complaints Deal effectively with customer concerns, complaints, compliments, and feedback. Apply appropriate communication and conflict-resolution techniques when handling difficult or sensitive situations. Remain calm and professional when supporting distressed or vulnerable customers. Ensure customer interactions are managed in line with Customer Service Standards.   Experience Required Essential Experience using IT systems, databases, and Microsoft Office applications. Experience delivering excellent customer service in a customer-facing environment. Experience handling enquiries via telephone, email, and digital communication channels. Experience maintaining accurate records and customer information. Desirable Minimum 18 months' experience in a comparable Customer Services role. Experience within Local Government, Public Sector, Housing, Revenues and Benefits, or related services. Experience processing customer payments. Experience using CRM, Civica, Capita, Elector8, Pay.net, or similar systems. Experience working in a high-volume contact centre or customer service environment.   Qualifications Essential Four GCSEs (or equivalent) at Grade C/4 or above, including English and Mathematics. Desirable NVQ Level 3 in Customer Service or equivalent qualification. Relevant customer service training and development. Additional qualifications related to local government administration, customer services, or contact centre operations.   Knowledge, Skills and Competencies Knowledge Customer service principles and best practice. GDPR and data protection requirements. Understanding of Council services and local government operations. Digital customer service channels and systems. Skills Excellent verbal and written communication skills. Strong customer service and relationship-building abilities. Fast and accurate keyboard and data entry skills. Good numeracy and administrative skills. Ability to prioritise workload and manage competing demands. Strong problem-solving and decision-making skills. Ability to remain calm under pressure and handle challenging situations professionally. Ability to work independently and as part of a team. Competencies Customer Focus Communication Teamwork Problem Solving Accuracy and Attention to Detail Resilience Adaptability Digital Confidence Professionalism Continuous Improvement Additional Information Location: Primarily Remote/Hybrid Office Locations: Lowestoft – Riverside, 4 Canning Road, NR33 0EQ (Contact Centre) Duration: Initial 6-week assignment Hours: 37 hours per week Pay Rate: £14.59 per hour (Umbrella) Start Date: Thursday 30th July Requirement: Candidates should be local to enable collection and return of equipment and have knowledge of the local area. Payment Schedule: Bi-weekly Start Date: Immediate start available Closing Date: Applications closing soon – early applications are encouraged      

Contract

Customer Service

Waste Data Officer

Waste Data Officer – 3 Month Contract (Potential Extension) Location: One Friargate & Whitley Depot, Coventry Rate: £19.67 per hour (Umbrella) Contract: 3 Month Contract (Potential Extension) Hours: 30 Hours Per Week (Flexible Across 4 or 5 Days) Working Pattern: Hybrid Working – Minimum 2 Office Days Per Week Pay: Bi-weekly Summary We are looking for a dynamic and detail-oriented Waste Data Officer to enhance the performance, compliance, and operational reporting within our active Waste Services team. This position is perfect for individuals with a background in waste management, recycling services, operational performance reporting, or data analysis. The successful candidate will be adept at handling extensive datasets and generating precise management information. Your contributions will be vital in meeting statutory reporting obligations, evaluating service performance, and delivering insightful data to aid decision-making processes within Waste Services. Responsibilities Design and sustain performance reporting frameworks for Waste Services. Generate precise management information, statistics, and performance reports. Fulfill statutory reporting duties, including submissions to Waste Data Flow and the Environment Agency. Examine operational data to identify trends, issues, and opportunities for enhancement. Assist in contract monitoring, procurement activities, and service performance evaluations. Manage responses to Freedom of Information requests and complaints. Aid in financial data management and budget oversight for residential and commercial waste services. Represent the Waste Services team in both internal and external meetings. Ensure data integrity, accuracy, and adherence to GDPR standards. Support and organize the efforts of Waste Support Assistants. Essential Requirements Requirements: Experience in Domestic or Commercial Waste Operations. Understanding of waste management, recycling services, and pertinent legislation. Background in supporting service performance, compliance, or operational reporting. Proficient in Excel and confident in data analysis. Familiarity with databases, reporting tools, and IT systems. Strong communication and organizational skills. Ability to produce precise reports and performance data. Possession of a full UK Driving Licence and access to a personal vehicle. Desirable Experience as a Data Analyst. Background in Local Authority or Public Sector. Familiarity with waste management performance systems and regulatory reporting. Knowledge of Waste Data Flow reporting requirements. Experience in supervising or coordinating support staff. What's on Offer? £19.67 per hour (Umbrella) 3 Month Contract with Potential Extension 30 Hours Per Week Flexible Working Across 4 or 5 Days Hybrid Working – Minimum 2 Office Days Location: Coventry Opportunity to work within a prominent Waste & Recycling Service Excellent opportunity for individuals with experience in waste operations, performance reporting, compliance monitoring, or data analysis. Ideal for candidates with experience as a Waste Data Officer, Waste Performance Officer, Waste Operations Officer, Data Analyst, Performance & Intelligence Officer, Environmental Services Officer, Waste Management Officer, or Compliance Officer.

Contract

Technology / IT / Internet

Systems Support Analyst

7 months contract with a local authority  Rate: £17.83/hr Umbrella Summary We are looking for a motivated and customer-oriented IT Service Desk Analyst to join our team on an 8-month contract with a local authority. This role is pivotal in providing first-line IT support throughout the organization. As the initial point of contact for users, you will manage IT incidents, service requests, and inquiries, ensuring swift and effective resolution while upholding high standards of customer service. The ideal candidate will assist with account administration, access management, and operational support, contributing to the ongoing enhancement of IT services. Responsibilities Serve as the primary contact for all IT incidents, service requests, and user inquiries. Record, update, and manage incidents and requests using the IT Service Management (ITSM) platform. Resolve issues at first contact whenever possible, escalating complex problems as needed. Diagnose and troubleshoot a variety of first-line hardware, software, and access-related issues. Assist with user account administration, including password resets and access management. Maintain detailed records of incidents, resolutions, and service requests. Communicate effectively with customers, keeping them informed about progress and expected resolution times. Requirements: Experience in an IT Service Desk, Helpdesk, or IT Support environment. Strong customer service and stakeholder management abilities. Proficiency with IT Service Management (ITSM) platforms. Capability to diagnose and resolve a wide range of first-line technical issues. Excellent verbal and written communication skills. Essential Qualifications GCSEs (or equivalent) including English and Mathematics. Relevant IT qualification or equivalent practical experience. Additional Information Contract Rate: £17.83/hr Umbrella Working hours: 37 hours per week Location: Chichester/Power Place Working arrangements: Hybrid model with initial office attendance for training, transitioning to a mix of office and home-based work. Payment schedule: Bi-weekly The role closes soon, apply ASAP.

Contract

Technology / IT / Internet

Commercial Support and Purchasing Officer

7-month contract position with a local authority Pay Rate: £21.36/hr umbrella Summary This is a 7-month contract position with a local authority, offering a rate of £21.36/hr under an umbrella arrangement. The role is designed to provide comprehensive purchasing, supplier administration, financial administration, and commercial support to the IT Service Operations Service & Supplier Management Team. The successful candidate will ensure the efficient processing of purchase orders, supplier management activities, contract administration, financial transactions, and reporting requirements, thereby supporting the delivery of effective IT services and supplier governance across the organisation. Responsibilities Raise, process, and monitor purchase orders in accordance with organisational procurement procedures. Support goods receipting and ensure accurate recording of delivered goods and services. Provide supplier administration support, including supplier onboarding and maintaining supplier records. Assist with contract administration activities, ensuring documentation is accurate and up to date. Support low-value procurement exercises in line with procurement policies and procedures. Process financial administration tasks, including internal recharging and invoice-related activities. Maintain accurate records, databases, and documentation relating to suppliers, contracts, and purchasing activities. Requirements: Experience in purchasing, procurement administration, finance administration, supplier administration, or commercial support roles. Experience in processing purchase orders and maintaining accurate financial and administrative records. Additional Information Working hours: 37 hours per week Payment schedule: Bi-weekly The role closes soon, apply ASAP.

Contract

Technology / IT / Internet

Systems Support Analyst

7 Month Contract With A Local Authority Job Purpose The Systems Support Analyst provides second-line technical support for IT incidents, service requests, and escalated technical issues, ensuring the timely restoration of services and a high standard of customer support. Working closely with Service Desk colleagues, technical specialists, resolver groups, and third-party suppliers, the role diagnoses and resolves a wide range of technical issues while contributing to continual service improvement and knowledge sharing across the IT function. Key Responsibilities Provide second-line support for incidents, service requests, and technical issues escalated from first-line support teams. Diagnose and resolve technical issues relating to Microsoft 365, Windows, Active Directory, endpoint technologies, identity services, and business applications. Investigate, troubleshoot, and resolve complex technical problems, escalating where necessary. Work collaboratively with resolver groups, technical specialists, and third-party suppliers to restore IT services efficiently. Ensure incidents and service requests are accurately logged, updated, and resolved within agreed service levels. Provide technical guidance and support to Level 1 Service Desk colleagues when required. Contribute to knowledge management by creating and maintaining technical documentation and support articles. Identify opportunities for continual service improvement and recommend enhancements to processes and support practices. Deliver excellent customer service by communicating effectively with users throughout the incident and request lifecycle. Maintain up-to-date knowledge of supported technologies, systems, and industry best practices. Requirements Experience working within an IT Service Desk, Technical Support, or IT Operations environment. Strong troubleshooting skills across Microsoft 365, Windows, Active Directory, and related technologies. Experience investigating and resolving technical incidents and managing service requests. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Excellent analytical and problem-solving skills with the ability to diagnose technical issues effectively. Strong communication and customer service skills, with the ability to explain technical information clearly to users. Ability to manage competing priorities and work effectively in a fast-paced support environment. A proactive approach to continuous learning and service improvement. Additional Information Hours per week: Full-time Location: Chichester (Power Place). Hybrid working available following the initial training period, with office attendance required five days per week during onboarding. Bi-Weekly Payments

Contract

Technology / IT / Internet

Senior Systems Support Analyst Team Leader

7 Month Contract With A Local Authority Job Purpose The Senior Systems Support Analyst / Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service Desk colleagues while supporting major incident management, problem management, and continual service improvement. Working closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation point for complex and high-priority IT incidents. Lead technical investigations and coordinate service restoration activities for business-critical issues. Provide technical leadership, mentoring, and coaching to Level 1 and Level 2 Service Desk colleagues. Support the management of major incidents, ensuring timely resolution and effective communication with stakeholders. Conduct root cause analysis and contribute to problem management activities to prevent recurring issues. Develop, maintain, and promote knowledge management resources to improve service quality and first-time resolution. Work collaboratively with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers to resolve technical issues. Identify opportunities for continual service improvement and contribute to the enhancement of Service Desk processes. Ensure all incidents, requests, and technical activities are accurately recorded within the IT Service Management (ITSM) system. Maintain high levels of customer service while managing competing priorities in a fast-paced technical environment. Keep technical knowledge current by maintaining awareness of emerging technologies and best practices. Requirements Significant experience working within IT Service Desk, Technical Support, or IT Operations environments. Advanced technical knowledge of Microsoft 365, Windows operating systems, Active Directory, and enterprise technologies. Proven experience leading technical investigations and resolving complex IT incidents. Experience supporting major incident response, root cause analysis, and problem management activities. Strong leadership, mentoring, and coaching skills with the ability to support and develop technical colleagues. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management skills with the ability to explain technical issues to both technical and non-technical audiences. Ability to prioritise workloads and perform effectively under pressure. Additional Information Hours per week: Full-time Location: Chichester (Power Place). Hybrid working available following the initial training period, with office attendance required five days per week during onboarding. Bi-Weekly Payments

Contract

Technology / IT / Internet

ICT Service Delivery Manager

17 months contract with a local authority Rate: £29.40 per hour Umbrella Summary The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role is crucial in ensuring that systems, infrastructure, support services, and technology solutions align with organizational needs, providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement. Responsibilities Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction. Monitor and manage service performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Ensure the effective operation and continuous improvement of ICT Service Desk, Information Governance, Security, Infrastructure, and support services. Drive a customer-focused culture across ICT services and support functions. Manage and deliver ICT projects and programmes within agreed timescales, budgets, and quality standards. Support the implementation of corporate strategies, service plans, digital transformation initiatives, and technology improvements. Contribute to business transformation projects by ensuring ICT solutions effectively support organisational objectives. Monitor project progress, identify risks, and implement corrective actions where necessary. Requirements: Significant experience managing ICT service delivery or ICT operations within a complex organisation. Demonstrable experience leading customer-focused ICT services and support functions. Degree-level qualification in ICT, Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent relevant experience. ITIL Foundation (v3 or v4) qualification or higher. Evidence of ongoing Continuing Professional Development (CPD) relevant to ICT, digital services, cyber security, or public sector transformation. Additional Information Working hours: 37 hours per week Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Work pattern: 2 days remote, 3 days in the office Payment schedule: Bi-weekly Application deadline: 28th August 2026, apply ASAP.

Contract

Technology / IT / Internet

Democratic Services Manager

Regulatory Business Manager – 6 Month Contract Location: Surrey Rate: £45.00 per hour (Umbrella) Contract: 6 Month Contract Hours: Full Time Pay: Bi-weekly About the Role An excellent opportunity has arisen for an experienced Regulatory Business Manager to join Surrey County Council's Law & Governance Service. This senior leadership role sits at the heart of the Council's democratic decision-making process and is responsible for leading the delivery of Cabinet and Regulatory Committee functions. You will ensure meetings are conducted in accordance with statutory requirements, constitutional rules, and best practice standards while providing expert governance and procedural advice to Members and senior officers. Operating within a complex political environment, you will play a key role in supporting the Council's political leadership, maintaining high standards of governance, and ensuring the effective management of democratic processes. Key Responsibilities Lead the delivery of the Council's Cabinet and Regulatory Committee functions. Manage a designated area of the Democratic Services Team, including staff, processes, performance, and service delivery. Provide expert constitutional, procedural, and governance advice to Members and senior officers. Support the Leader, Cabinet Members, and senior stakeholders in delivering the Council's political agenda. Ensure all committee meetings comply with statutory requirements, the Constitution, and best practice. Oversee the preparation and quality assurance of: Agendas Reports Decision Sheets Minutes Governance Documentation Manage the flow of business between Cabinet, Council, Select Committees, and Regulatory Committees. Manage the Council's School Admission Appeals Service. Support strategic decision-making through high-quality governance advice and guidance. Ensure effective delivery of democratic services and corporate governance arrangements. Lead service improvement, change management, and continuous improvement initiatives. Develop positive relationships with Members, officers, partners, and external stakeholders. Manage competing priorities and complex work programmes across the service. Leadership Responsibilities Provide visible leadership across the Democratic Services function. Manage, motivate, coach, and develop staff. Lead performance management and continuous improvement initiatives. Allocate resources effectively to ensure service objectives are met. Promote a culture of collaboration, accountability, and excellent customer service. Contribute to budget and resource planning within the service area. Essential Requirements Extensive experience within: Democratic Services Governance Committee Services Local Government Administration Significant experience managing committee services within a Local Authority environment. Extensive knowledge of: Local Government legislation Constitutional governance Committee procedures Decision-making processes Political structures within local government Experience advising elected Members and senior officers. Strong understanding of political management and governance issues. Experience managing and developing staff. Ability to operate effectively within a politically sensitive environment. Excellent communication, negotiation, and influencing skills. Strong report-writing and presentation skills. Experience leading service improvement and organisational change. Ability to manage complex workloads and competing priorities. Desirable Requirements Degree or equivalent professional qualification. Experience managing School Admission Appeals. Experience leading Democratic Services or Governance teams. Experience managing budgets and resources. Project management or change management experience. What's on Offer? £45.00 per hour (Umbrella) 6 Month Contract Location: Surrey Bi-weekly Pay Senior leadership opportunity within a high-profile governance function. Work closely with elected Members, Cabinet, and senior officers. Influence strategic decision-making and corporate governance across the Council. Opportunity to lead and develop a key Democratic Services function. Suitable for candidates with experience as a Regulatory Business Manager, Democratic Services Manager, Governance Manager, Committee Services Manager, Principal Democratic Services Officer, Governance Lead, Senior Committee Services Officer, or Democratic Services Team Manager.

Contract

Government & Public Sector

Electoral Services Assistant

3 months contract with a Local Authority Job Title: Electoral Services Assistant Job Purpose To support the effective administration of the Electoral Registration Service by accurately assessing and processing electoral registration applications, maintaining the Register of Electors, and assisting with the delivery of elections and the annual canvass. The postholder will ensure compliance with electoral legislation, statutory deadlines, and data protection requirements while providing a high-quality service to residents, elected members, and stakeholders.   Key Responsibilities Electoral Registration Administration Process Individual Electoral Registration (IER) applications in accordance with electoral legislation and statutory deadlines. Assess eligibility for registration, including age, nationality, residency status, and entitlement to register. Maintain and update elector and property records on the Electoral Management System accurately and efficiently. Scan, verify, and process electoral forms, including: Household Enquiry Forms (HEFs) Invitations to Register (ITRs) Change of Name forms Evidence requests and query forms Postal Vote applications Proxy Vote applications Postal Proxy Vote applications Undertake local data matching and evidence verification activities where applications cannot be automatically verified through Department for Work and Pensions (DWP) checks. Handle sensitive personal information, including National Insurance numbers, passport details, and driving licence information in accordance with GDPR and data protection regulations. Electoral Register Management Produce and distribute the Register of Electors and monthly updates to statutory recipients in the required formats. Maintain the accuracy and completeness of electoral records through regular data cleansing and validation exercises. Undertake data mining activities using Council Tax and other relevant datasets to identify and encourage eligible residents to register to vote. Elections and Annual Canvass Assist in the planning and delivery of local, regional, and national elections. Support the Annual Canvass process in accordance with statutory requirements. Conduct year-round doorstep canvassing visits to non-responding households and potential electors. Assist with the recruitment and administration of temporary election and canvass staff. Verify right-to-work documentation and ensure compliance with immigration legislation. Support the booking of polling and election venues and assist with associated administrative processes. Customer Service and Communication Respond to enquiries from members of the public, councillors, Members of Parliament, political parties, election agents, and council officers. Communicate effectively through face-to-face interactions, telephone, email, and written correspondence. Provide accurate advice on electoral registration, voting methods, and election processes. General Duties Contribute to the delivery of a high-quality, customer-focused electoral registration service. Promote the Council's values, behaviours, and "Here to Help" ethos. Undertake any other duties appropriate to the role as directed by management.   Experience Essential Experience of working in an administrative or data-processing environment. Experience of managing and maintaining accurate records and databases. Experience of handling confidential and sensitive information. Experience of dealing with customers and responding to enquiries professionally. Experience of working to strict deadlines and managing competing priorities. Desirable Experience of working within Electoral Services or a local government environment. Experience of using electoral management systems. Experience of data verification, validation, and compliance-related processes. Experience supporting elections, canvassing activities, or public sector projects.   Qualifications Essential Educated to GCSE level (or equivalent), including English and Mathematics. Full UK Driving Licence. Desirable Qualification in Business Administration, Public Administration, Local Government, or a related discipline. Electoral Administration Certificate or willingness to work towards a relevant professional qualification.   Knowledge & Skills Essential Knowledge of administrative processes and data management principles. Strong attention to detail and high levels of accuracy. Excellent organisational and time management skills. Good verbal and written communication skills. Ability to interpret legislation, procedures, and guidance. Proficiency in Microsoft Office applications and database systems. Ability to work independently and as part of a team. Commitment to maintaining confidentiality and data security. Desirable Knowledge of electoral registration legislation and electoral processes. Knowledge of local authority systems and procedures. Understanding of GDPR and information governance requirements. Additional Information Location: Wallfields, Hertford, Hertfordshire, SG13 8EQ, United Kingdom Contract Type: Limited/Umbrella Rate: £20.12 per hour Hours: 37 hours per week Working Pattern: Monday to Friday (hours as required by service needs) Travel Requirement: Regular travel within the district for canvassing activities and election-related duties. Driving Requirement: Full UK Driving Licence essential. Reporting To: Assistant Director for Democracy, Elections and Information Governance (or nominated manager). Direct Reports: None. Duration: Subject to assignment and service requirements. Special Conditions: The postholder may be required to work evenings, weekends, and extended hours during elections, annual canvass periods, and other peak operational times. Data Protection: The role involves handling highly sensitive personal data and requires compliance with GDPR, electoral legislation, and Council information governance policies. Right to Work: Successful candidates will be required to provide evidence of their right to work in the UK in line with the Asylum and Immigration Act. Payment Schedule: Bi-weekly Start Date: Immediate start available Closing Date: Applications closing soon – early applications are encouraged    

Contract

Government & Public Sector

Customer Service Advisor - Highways

3 months contract with a Local Authority Job Title: Customer Service Advisor - Highways Job Purpose The Highways Customer Service Hub Officer plays a key role in delivering a customer-focused service across the Highway and Transport Service. The post holder will act as the primary point of contact for customers, managing enquiries, complaints, and service requests through various communication channels including telephone, email, correspondence, and social media. The role is responsible for ensuring a positive customer experience by taking ownership of customer enquiries, coordinating responses with internal teams and contractors, and keeping customers informed throughout the resolution process. The post holder will support the delivery of customer excellence by providing timely, accurate, and professional responses while contributing to continuous improvement within the Highways Service. Key Responsibilities Deliver high-quality customer service by handling enquiries, complaints, and service requests through telephone, email, written correspondence, and social media. Take ownership of customer enquiries from initial contact through to resolution, ensuring regular communication and updates are provided. Proactively engage with residents, community groups, and Councillors regarding planned highways activities and service updates. Liaise with Highways Officers, contractors, Customer Service Centre colleagues, and other stakeholders to coordinate responses and service delivery. Provide accurate and timely information to customers and internal teams to ensure efficient issue resolution. Monitor and manage customer cases within agreed performance targets and service standards. Support the coordination and administration of Freedom of Information (FOI) requests, ensuring compliance with statutory deadlines and quality standards. Identify recurring issues and provide feedback to support service improvements and reduce unnecessary customer contacts. Use social media channels professionally to engage with customers and provide service information. Maintain accurate records on relevant systems and databases. Contribute to the delivery of the Highway Service Business Plan and customer service objectives. Participate in team meetings, training, and development activities. Work flexibly to support service delivery between 8:00am and 5:00pm. Travel to other WSCC locations across the county when required. Essential Experience Previous experience in a customer service, contact centre, customer support, or public-facing role. Experience handling customer enquiries and complaints through multiple communication channels. Experience working in a fast-paced environment with the ability to manage competing priorities. Experience building positive working relationships with internal and external stakeholders. Experience using IT systems, databases, and Microsoft Office applications. Experience maintaining accurate records and managing customer information. Desirable Experience Experience within local government, highways, transport, or public sector services. Experience coordinating Freedom of Information (FOI) requests. Experience using customer relationship management (CRM) systems. Experience managing social media customer interactions. Qualifications Essential GCSEs (or equivalent) including English and Mathematics at Grade C/4 or above. Evidence of continuous professional development relevant to customer service or administration. Desirable Customer Service Qualification (Level 2 or above). Business Administration Qualification or equivalent. Institute of Customer Service qualification or similar professional accreditation. Skills and Competencies Excellent verbal and written communication skills. Strong customer service and relationship-building abilities. Ability to manage difficult conversations professionally and sensitively. Strong organisational and time-management skills. Ability to work independently and as part of a team. Good problem-solving and decision-making skills. High level of attention to detail and accuracy. Competent IT skills, including Microsoft Office and customer management systems. Commitment to delivering customer excellence and continuous improvement. Additional Information 37 hours per week Pay Rate: £19.36 per hour (UMB) Location: Northleigh Depot Hybrid working arrangement with a requirement to attend the office two days per week, including Wednesday. Working hours are generally between 8:00am and 5:00pm, with flexibility required to support business needs. This is primarily a desk-based role involving frequent telephone contact and customer interaction. Occasional travel to other WSCC locations may be required. The successful candidate must be able to communicate effectively in English with members of the public and a range of stakeholders. Right to work in the UK is required.

Contract

Government & Public Sector

Building Maintenance Officer

Building Maintenance Officer – 7 Month Contract Location: Wrexham Rate: £25.02 per hour (Umbrella) Contract: 7 Month Contract Hours: 21 Hours Per Week (Part-Time) Pay: Bi-weekly Summary Wrexham County Borough Council's Education & Early Intervention Service is looking for a seasoned Building Maintenance Officer. This position is pivotal in maintaining, ensuring compliance, and enhancing the Council's educational properties. Collaborating with the Access & School Places Team and the Building Maintenance Team, the role is essential in keeping educational facilities safe, compliant, and operational. The officer will offer expert surveying and maintenance advice, oversee maintenance projects, and support both planned and emergency works across the county's educational properties. Responsibilities Deliver expert building surveying and maintenance services for educational properties. Facilitate planned, cyclical, reactive, and statutory maintenance programs. Assist in the design, specification, procurement, and execution of refurbishment and improvement projects. Analyze condition surveys and provide technical recommendations and budget forecasts. Prepare feasibility studies, specifications, tender documents, and contract details. Oversee contractor work and authorize payments as necessary. Offer technical support and guidance to schools, managers, and council officers. Ensure adherence to building maintenance laws, health & safety standards, and council protocols. Maintain strong relationships with contractors, consultants, schools, and external partners. Aid in planning and coordinating maintenance and installation programs across the educational estate. Essential Requirements Requirements: Experience in Building Surveying, Building Maintenance, Property Services, or a related field. Comprehensive knowledge of building maintenance, refurbishment, and compliance standards. Proven track record in managing planned and reactive maintenance projects. Experience in preparing specifications, work schedules, and tender documents. Familiarity with relevant building legislation, regulations, and health & safety standards. Ability to manage multiple projects and adhere to deadlines. Excellent communication and stakeholder management skills. Capability to work independently and collaboratively. Willingness to travel throughout Wrexham County Borough. Desirable Experience in Local Government or the Public Sector. Understanding of education estate management. Experience in managing contractors and capital maintenance programs. Relevant qualifications in Building Surveying, Construction, Property, or Building Maintenance. What's on Offer? £25.02 per hour (Umbrella) 7 Month Contract 21 Hours Per Week Part-Time Opportunity Location: Wrexham Bi-weekly Pay Opportunity to contribute to the maintenance and enhancement of educational facilities across the borough. A diverse role involving project delivery, compliance, surveying, and stakeholder engagement. Ideal for individuals with experience as a Building Maintenance Officer, Building Surveyor, Property Surveyor, Estates Officer, Maintenance Surveyor, Facilities Surveyor, Asset Officer, or Property Maintenance Manager.

Contract

Repair / Maintenance Services

HGV Driver

3-month contract role with a Local Authority Summary This is a 1-month contract role with Coventry City Council, aimed at providing a safe, reliable, and efficient driving service to support the Council's operational services. The role is crucial in ensuring the smooth operation of Class 2 vehicles, adhering to all relevant legislation and health and safety requirements. The post holder will be responsible for completing allocated routes and duties, conducting vehicle safety checks, and maintaining compliance with Council procedures. Responsibilities Safely drive and operate Class 2 HGV vehicles in accordance with road traffic legislation and Council policies. Complete allocated daily routes and operational duties as directed by supervisors. Conduct daily vehicle safety inspections and complete all required vehicle check documentation. Report vehicle defects, damage, accidents, and incidents promptly using the appropriate procedures. Ensure vehicles are maintained in a clean, safe, and roadworthy condition. Requirements: Essential Experience Proven experience driving HGV Class 2 vehicles. Experience operating in a safety-critical environment. Experience working to schedules and meeting operational targets. Experience carrying out vehicle safety checks and defect reporting. Essential Qualifications Valid HGV Class 2 (Category C) Driving Licence. Valid Driver Certificate of Professional Competence (CPC). Valid Digital Tachograph Card (where required). Ability to satisfy Coventry City Council's driver assessment process. Additional Information Working Hours: 37 hours per week, with a 4/5 day schedule from Monday or Tuesday to Friday, depending on the rota. Overtime: 45 minutes per day for vehicle checks. Location: Whitley Depot, Coventry, CV3 4AR. Duration: Temporary basis, 3 months ongoing. Number of Workers Required: 4. Schedule: Bi-weekly rota communicated directly from Coventry to the worker, with the earliest start time expected at 6am or 7am depending on the weather. PPE: Workers need their own safety boots; all other PPE will be provided by Coventry. Application Process: CV submission, driver assessment, informal interview, followed by an offer. The role closes soon, apply ASAP.

Contract

Transportation / Logistics

Driver

1-month contract role with a local authority Summary This is a 1-month contract role with a local authority, where the post holder will be responsible for driving a light goods vehicle (up to 3.5 tonnes). The role involves completing deliveries efficiently and accurately, undertaking manual handling duties, and providing a high standard of customer service to residents. The position requires strict adherence to health and safety procedures and Council standards. Responsibilities Drive a light goods vehicle (3.5 tonne) safely and in accordance with all road traffic legislation and Council policies. Deliver food waste bins and associated materials to residential properties throughout Coventry. Load, unload, lift, carry, and manoeuvre bins and equipment safely throughout the working day. Follow planned delivery schedules and routes to achieve daily delivery targets. Complete delivery records and related documentation accurately and promptly. Conduct daily vehicle safety checks and report any defects or maintenance issues. Essential Experience Experience driving a light goods vehicle or similar vehicle. Experience working in a customer-focused environment. Experience following delivery schedules, routes, or work instructions. Essential Qualifications Full UK Driving Licence suitable for driving a vehicle up to 3.5 tonnes. Clean driving licence. Additional Information Working hours: 35 hours per week. Location: 52d Drayton Park, London, Islington, N5 1NS, United Kingdom. Enhanced DBS required. Work pattern: Minimum of 3 days in the office and 2 days working from home. Bi-weekly schedule. The role closes on 1st August 2026, apply ASAP.

Contract

Transportation / Logistics

Business Engagement and Grants Officer

6-7 Months Contract with a Local Authority Summary The Business Engagement and Grants Officer is instrumental in fostering the vitality, resilience, and sustainable growth of Elmbridge's local economy. This role involves close collaboration with independent businesses, SMEs, Business Improvement Districts (BIDs), chambers of commerce, traders' associations, and other stakeholders to enhance the prosperity of town and village centers across the borough. Responsibilities Actively engage with independent businesses and SMEs through regular visits to Elmbridge's town and village centers. Establish and nurture strong relationships with business owners, traders, BIDs, chambers of commerce, business associations, and other local stakeholders. Serve as the primary contact for businesses seeking information, support, and grant funding. Provide guidance and direct businesses to relevant Council services, including Planning, Licensing, Environmental Health, Waste Management, Business Rates, and Property Services. Represent the Council at business meetings, networking events, workshops, stakeholder forums, and town-centre initiatives. Collaborate with internal departments to deliver coordinated support for businesses. Requirements: Experience in business engagement, grants administration, customer-facing business support, or economic development activities. Proficiency in managing administrative processes, documentation, databases, financial records, or grant-related information. Proven ability to work with multiple stakeholders and build productive professional relationships. Strong skills in prioritising workloads and managing multiple tasks within deadlines. A-Level education or equivalent relevant professional experience. Training, qualification, or demonstrable experience in business support, economic development, customer engagement, project coordination, or administration. Additional Information Working hours: 36 hours per week Location: High Street, Esher, Surrey, KT10 9SD, United Kingdom Interviews will be conducted in person at the Elmbridge Civic Centre, High Street, Esher, Surrey, KT10 9SD Driving license required Work pattern: Minimum 2 days a week in the office with flexibility to work in the office as required The role closes on 3rd August 2026, apply ASAP.

Contract

Communications / Telecom

Health and Wellbeing Development Officer

3 Month Contract With A Local Authority Job Purpose To support the design, delivery and evaluation of targeted health and wellbeing initiatives that improve physical, mental and social wellbeing and help individuals manage their health more effectively. The postholder will work with individuals and groups to promote healthier lifestyles, build confidence and self-management skills, and reduce the impact of health conditions and other barriers on people’s ability to access, remain in or progress towards employment. Key Responsibilities Support the design and delivery of targeted health and wellbeing programmes for individuals and groups. Provide one-to-one and group-based support to help participants improve their physical, mental and social wellbeing. Work with individuals to understand their health and wellbeing needs and identify appropriate goals, activities and support strategies. Encourage participants to make informed choices about their health, lifestyle and wellbeing. Support people with long-term health conditions or multiple barriers to employment to develop practical strategies for managing their health. Deliver engaging health and wellbeing activities, workshops and interventions tailored to the needs of different groups and individuals. Signpost and refer participants to appropriate health, wellbeing, community and specialist services where additional support is required. Build positive and supportive relationships with participants, encouraging engagement, confidence, motivation and sustainable behaviour change. Monitor participation, progress and outcomes, maintaining accurate records and completing relevant documentation. Support the evaluation of programmes and initiatives, gathering feedback and using information to identify opportunities for improvement. Work collaboratively with colleagues, health professionals, community organisations, employment services and other partners to provide coordinated support. Promote equality, inclusion and accessibility when designing and delivering health and wellbeing activities. Maintain appropriate confidentiality and comply with relevant safeguarding, health and safety, data protection and organisational requirements. Work flexibly across different locations and travel throughout the county to meet service and participant needs. Requirements Experience of supporting the delivery of health, wellbeing, lifestyle, community development, employment or related programmes. Understanding of the factors that influence physical, mental and social wellbeing. Experience working with individuals who may have long-term health conditions, complex needs or multiple barriers to employment is desirable. Ability to provide effective one-to-one and group-based support. Strong communication and interpersonal skills, with the ability to engage and motivate people from diverse backgrounds. Ability to build trusting relationships and encourage individuals to make positive and sustainable changes. Good organisational skills, with the ability to manage competing priorities and maintain accurate records. Ability to contribute to the monitoring and evaluation of programmes and use feedback to improve service delivery. Ability to work collaboratively with internal and external partners and make appropriate referrals or signposting. Commitment to equality, diversity, inclusion and person-centred service delivery. Flexible approach to working arrangements and willingness to travel across the county. Ability to work independently and as part of a wider team. Additional Information Location: Carmarthen, Countywide, with flexible working and travel across the county as required. Hours Per Week: 37 hours per week. Bi-Weekly Payments: Paid fortnightly.

Contract

Social / NGO / Health & Care

Mobile Responder

Mobile Responder - Building Services & Maintenance – 3 Month Contract Location: Atlantic Wharf, Cardiff, South Glamorgan, CF10 4UW Rate: £18.30 per hour (Umbrella) Contract: 3 Month Contract Hours: Full Time Working Pattern: 24/7 Service Operation – Shift Work Required Pay: Bi-weekly Summary We are seeking a dedicated Mobile Responder to join our dynamic Building Services & Maintenance team, providing essential support for a 24/7 frontline service throughout Cardiff. This role involves a variety of hands-on tasks, including addressing maintenance issues, managing building-related incidents, and responding to emergencies across various council properties. Your efforts will be crucial in maintaining the safety, security, and functionality of these buildings, ensuring excellent service delivery to users and stakeholders. The ideal candidate will be adaptable, ready to work a rotating shift schedule that includes evenings, nights, weekends, and public holidays. Responsibilities Address urgent maintenance requests and respond to emergency call-outs. Manage incidents related to building operations across the property portfolio. Perform basic repair and maintenance tasks. Ensure properties are safe, secure, and fully operational. Conduct inspections to identify maintenance needs. Document completed work and maintain precise records. Communicate effectively with contractors, building users, and internal teams. Assist with planned maintenance programs as necessary. Adhere to Health & Safety protocols and safe working practices. Deliver a professional and customer-oriented service consistently. Essential Requirements Requirements: Experience in Building Maintenance, Facilities Management, Property Services, Caretaking, or a related field. Ability to remain composed and effective in emergency situations. Strong practical maintenance and problem-solving abilities. Excellent communication and customer service skills. Capability to work independently and exercise initiative. Solid understanding of Health & Safety standards. Flexibility regarding working hours and shift patterns. Competence in collaborating within a 24/7 operational team. Desirable Experience in Local Authority or Public Sector settings. Qualifications in Facilities Management or Building Maintenance. Background in mobile or responsive maintenance roles. Training in First Aid or Health & Safety. What's on Offer? £18.30 per hour (Umbrella) 3 Month Contract Full Time Hours 24/7 Service Operation Shift-Based Working Pattern Location: Cardiff Bi-weekly Pay Opportunity to contribute to a vital frontline Building Services team. Engaging role supporting a diverse range of council facilities and services. Ideal for individuals with experience as a Mobile Responder, Facilities Operative, Maintenance Operative, Building Services Operative, Caretaker, Facilities Assistant, Property Maintenance Operative, Mobile Support Officer, or Estates Operative.

Contract

Social / NGO / Health & Care

Cessation of Duty (COD) Officer (SO2)

Cessation of Duty (COD) Officer – 3-Month Contract Location: Enfield, London Rate: £31.00 per hour (Umbrella) Contract: 3-Month Contract Hours: Full Time Working Pattern: Hybrid Working – Minimum 1 Day Per Week in the Office Pay: Bi-weekly Summary We are looking for a seasoned Cessation of Duty (COD) Officer to become part of our dynamic Housing Solutions team in Enfield. This pivotal role involves handling intricate homelessness cases and making legally sound decisions on the cessation and discharge of statutory homelessness duties. The ideal candidate will be adept at managing cases independently, delivering high-quality decision letters that can endure scrutiny and legal challenges. Responsibilities Oversee a portfolio of complex homelessness cases. Evaluate the lawful discharge or cessation of statutory homelessness duties. Conduct thorough investigations and legal inquiries. Examine evidence from applicants, support providers, health professionals, and partner agencies. Identify evidence gaps and guide further investigations. Analyze conflicting information to establish facts. Apply relevant legislation, statutory guidance, and case law to individual cases. Draft comprehensive "Minded To" and final decision letters. Assess credibility and weigh evidence to reach decisions. Maintain detailed and accurate case records. Collaborate with legal teams, review officers, and housing colleagues. Ensure decisions are legally robust and withstand Section 202 Reviews and legal scrutiny. Key Decision-Making Responsibilities The role involves making critical decisions that may: Conclude the Council's homelessness duty. Terminate temporary accommodation placements. Initiate possession or eviction proceedings. Determine cases of intentional homelessness. Evaluate the suitability of accommodation. Decide on the continuation or cessation of statutory duties. Be subject to statutory review processes. Requirements Requirements: Extensive experience in a Local Authority Homelessness Service. Proven track record in making homelessness decisions under Part VII of the Housing Act 1996. Strong skills in decision writing. Experience in conducting detailed investigations and legal assessments. Ability to work autonomously with minimal supervision. Proficiency in handling complex homelessness and housing needs cases. Excellent written communication and analytical skills. Experience in preparing legally sound decision letters. Essential Knowledge Housing Act 1996 (Part VII) Homelessness Reduction Act 2017 Homelessness Code of Guidance Equality Act 2010 Public Sector Equality Duty Human Rights legislation and considerations Relevant homelessness case law Local Authority homelessness policies Statutory homelessness guidance What's on Offer? £31.00 per hour (Umbrella) 3-Month Contract Location: Enfield, London Hybrid Working Minimum 1 Office Day Per Week Bi-weekly Pay Opportunity to work within a specialized homelessness service. Engaging and rewarding casework with significant responsibility. Ideal for experienced professionals in Housing Options and Homelessness. This role is suitable for individuals with experience as a Cessation of Duty Officer, Homelessness Officer, Senior Homelessness Officer, Housing Needs Officer, Housing Options Officer, Housing Solutions Officer, Review Officer, or Homelessness Prevention Officer.

Full time

Social / NGO / Health & Care

Accommodation Support Officer

Temporary Accommodation & Housing Support Assistant – Contract Opportunity Location: John Frost Square, Newport, NP20 1PA Rate: £17.68 per hour (Umbrella) Contract: Temporary Contract Hours: 37 Hours Per Week Working Pattern: Hybrid Working – Approximately 2 Days Office-Based per Week Pay: Bi-weekly Summary Newport City Council's Housing Supply and Regulation Service is looking for a detail-oriented and customer-centric Temporary Accommodation & Housing Support Assistant. This role is integral to the administration of housing services, providing support for housing benefits, financial transactions, and managing temporary accommodations. The successful candidate will assist homeless households, ensuring efficient service delivery and financial oversight. The position requires direct interaction with clients through various communication channels, including phone, in-person, and community settings. Responsibilities Oversee and manage temporary accommodation arrangements for homeless individuals. Facilitate the procurement and reservation of emergency housing. Handle administrative tasks related to client placement in temporary accommodations. Offer support to residents in temporary housing. Serve as a contact point for maintenance issues and accommodation inquiries. Process administrative tasks and financial transactions related to Housing Benefits. Assist in managing rent accounts, monitoring income, and handling invoicing. Prepare purchase orders, payment requests, invoices, credits, and debits. Maintain precise records of customers, accommodations, and financial data. Generate management information, statistical data, and performance reports. Deliver exceptional customer service to applicants, landlords, housing providers, and stakeholders. Attend meetings and document minutes as needed. Provide administrative support to broader homelessness and housing services. Essential Requirements Requirements: At least 5 GCSEs (or equivalent), including Maths and English. Experience in customer service across various communication platforms. Proficiency in using databases and Microsoft Office tools. Experience engaging with the public and diverse stakeholders. Knowledge of data protection, confidentiality, and information governance. Strong skills in administration, organization, and prioritization. Competency in numeracy. Excellent written and verbal communication abilities. Capability to meet deadlines and manage multiple priorities. Strong problem-solving and customer service skills. Ability to work independently and collaboratively within a team. Desirable Qualification related to housing. Experience in Housing Services, Homelessness Services, Temporary Accommodation, or Social Housing. Understanding of housing management or frontline housing services. Experience collaborating with Registered Social Landlords (RSLs). Familiarity with Housing Benefit administration and income collection processes. What's on Offer? £17.68 per hour (Umbrella) 37 Hours Per Week Hybrid Working Approximately 2 Office Days Per Week Location: Newport Bi-weekly Pay Opportunity to support vulnerable households and make a meaningful impact within Housing Services. A diverse role that combines housing administration, finance, customer service, and homelessness support. Ideal for candidates with experience as a Housing Assistant, Temporary Accommodation Assistant, Housing Support Assistant, Homelessness Administrator, Housing Administration Officer, Housing Access Assistant, Business Support Officer, or Housing Services Assistant.

Full time

Social / NGO / Health & Care

Social Care Trainer

Social Care Trainer – 6 Month Contract Location: Innovation House, Newport Road, Caldicot, Monmouthshire, NP26 3DG Rate: £25.17 per hour (Umbrella) Contract: 6 Month Contract Hours: Full Time Pay: Bi-weekly Summary Monmouthshire County Council is on the lookout for a seasoned Social Care Trainer to enhance the skills of the Social Care and Health workforce throughout the county. This pivotal role involves crafting, managing, and executing top-notch learning and development programs that empower social care professionals to deliver exceptional services, fostering the independence and well-being of residents. The position requires close collaboration with Workforce Development Officers and the Training Organiser to implement training initiatives that align with Social Care Wales priorities, legal standards, and workforce development needs. Key Responsibilities Create, manage, and execute dynamic learning and development programs. Innovate training methods and learning solutions. Provide training on a broad spectrum of social care topics. Enhance workforce development in both Adult and Children's Social Care sectors. Facilitate learning through in-person, virtual, and e-learning platforms. Aid the workforce in improving literacy, numeracy, ICT, and essential social care skills. Assess, review, and refine training programs continuously. Organize training events, manage venues, attendance records, and related administration. Collaborate with internal teams, external partners, and regional entities. Assist with Social Care Wales registration and re-registration processes. Champion equality, diversity, and inclusion in all training activities. Maintain training documentation and contribute to workforce development reporting. Essential Requirements Requirements: Proven experience in delivering training, learning and development, or workforce development programs. Background in Social Care, Health, Learning & Development, or Workforce Development settings. Strong skills in presentation, facilitation, and communication. Ability to engage diverse audiences using various learning methods. Experience in designing and developing training materials. Proficient IT, organizational, and administrative skills. Capability to work independently, prioritize tasks, and meet deadlines. Excellent skills in relationship-building and stakeholder engagement. Dedication to ongoing professional development. Mandatory Enhanced DBS Full UK Driving Licence Business Use / Commercial Vehicle Insurance Willingness to travel across Monmouthshire and beyond as needed. Flexibility to occasionally conduct training sessions during evenings or weekends. Desirable Familiarity with Social Care Wales standards and workforce requirements. Experience in training delivery within Adult Social Care or Children's Services. Understanding of social care legislation and workforce development frameworks. Proficiency in the Welsh language. What's on Offer? £25.17 per hour (Umbrella) 6 Month Contract Location: Caldicot, Monmouthshire Enhanced DBS Required Business Use Vehicle Insurance Required Bi-weekly Pay Opportunity to significantly impact the quality of social care services. Work within a supportive and innovative workforce development team. Extensive opportunities for professional growth and training delivery. This role is ideal for individuals with experience as a Social Care Trainer, Learning & Development Officer, Workforce Development Officer, Training Officer, Adult Social Care Trainer, Children's Services Trainer, Learning Facilitator, or Workforce Development Practitioner.

Contract

Social / NGO / Health & Care

Family Time Worker

3 months contract with a local authority  Rate: £17.75/HR Umbrella Summary The Family Time Worker is essential in aiding children, young people, and their families by organizing, overseeing, and evaluating Family Time sessions. This role is crucial in ensuring these sessions are conducted safely and positively, aligning with the children's care plans to enhance their welfare and emotional well-being. Responsibilities Coordinate and oversee Family Time sessions involving children, young people, parents, and key family members. Ensure all sessions adhere to care plans and meet safeguarding standards. Foster a secure, child-focused environment prioritizing children's welfare. Offer both emotional and practical support to children and families during sessions. Organize and manage final farewell Family Time arrangements when necessary. Objectively observe and document interactions between children and family members. Compile comprehensive observational reports, assessments, and records after each session. Assist Social Workers with parenting assessments through evidence collection and reporting. Prepare court statements and serve as a witness in court proceedings as needed. Provide written and verbal contributions to review meetings, care planning sessions, and statutory reviews. Requirements Experience in working with children, young people, and families in social care, education, family support, or safeguarding settings. Proficiency in observing, documenting, and reporting on child and family interactions. Background in supporting vulnerable children and families. Possession of a Level 3 qualification in Childcare, Children and Young People's Services, Health & Social Care, Family Support, or a related field; or substantial relevant experience in a child and family setting. Additional Information Contract Duration: 3 months, with a possibility of extension. Rate: £17.75 per hour (Umbrella). Working Hours: 37 hours per week, with potential evening and Saturday shifts. Location: Willow House, 2 Chelmsley Circle, Chelmsley Wood, B37 5UH. Hybrid Work Policy: Primarily office-based, suitable for candidates residing nearby. Payment Schedule: Bi-weekly. Application Deadline: Apply as soon as possible due to the imminent closing date.

Contract

Social / NGO / Health & Care

Housing Register Officer

3 Month Contract With A local Authority Job Purpose To assess and manage applications to the Housing Register, ensuring that households are accurately assessed, appropriately prioritised and provided with comprehensive housing advice. The postholder will determine eligibility, effective dates, levels of preference and relevant housing needs, while supporting applicants to access suitable accommodation and alternative housing options. The role will contribute to effective housing allocations, homelessness prevention and sustainable housing outcomes for vulnerable customers, ensuring decisions and advice comply with relevant legislation, statutory guidance, the Council’s Housing Allocations Scheme and associated policies. Key Responsibilities Assess applications and re-registrations to the Housing Register, determining eligibility, qualification, effective dates, preference and special circumstances. Assess medical and welfare needs and determine appropriate priority in accordance with the Housing Allocations Scheme. Activate qualifying applications and provide clear written notification of decisions, including advice on review or alternative options where appropriate. Provide comprehensive, personalised housing advice covering social housing, private rented accommodation, mobility schemes and other available housing options. Coordinate the advertising and allocation of vacant Council and Registered Provider properties through Choice Based Lettings. Prepare and analyse shortlists and undertake direct matching in accordance with the Housing Allocations Scheme and designated priority groups. Verify applicants’ circumstances before allocation, including eligibility, financial circumstances, local connection, household needs and suitability to be a tenant. Conduct applicant interviews, home visits, desktop checks and other verification activity as required. Select and nominate suitable applicants for available properties and arrange viewings for matched cases. Undertake specialist matching for vulnerable applicants, including those with medical needs, requirements for adapted accommodation, hospital discharge cases, management transfers, under-occupation moves and sheltered accommodation. Work with Occupational Therapy and other specialist teams to identify suitable adapted or accessible properties. Allocate temporary accommodation and private rented sector accommodation for homelessness prevention and discharge of duty, ensuring placements comply with suitability assessments and relevant policies. Complete temporary accommodation, prevention and PRSO letting processes, including interviews, advice, documentation and system updates. Manage refusal processes where applicants decline accommodation offers, working with Team Leaders and Suitability Officers where this may affect the discharge of homelessness duties. Identify customers’ support needs and make appropriate referrals to tenancy sustainment, floating support, resettlement, prevention and specialist services. Provide advice on relevant housing policies, including the Housing Allocations Scheme, Decant Policy, Temporary Accommodation Placement Policy, Tenancy Strategy and Homelessness Strategy. Ensure customers understand the implications of refusing offers of accommodation and other decisions affecting their housing circumstances. Maintain accurate and comprehensive electronic records, case notes, files, reports and monitoring information, ensuring records provide a clear audit trail. Use housing register and homelessness systems effectively to maintain customer records, support allocations and contribute to personal housing plans. Maintain accurate electronic files and ensure key documents and activities are recorded promptly. Monitor deadlines and performance requirements, particularly those relating to void turnaround, temporary accommodation and property lettings. Participate in telephone advice rotas and provide advice through interviews, correspondence, reception, home visits, outreach, surgeries, workshops and customer information sessions. Deal professionally with enquiries, complaints and correspondence from customers, advocates, solicitors, councillors, MPs, the Ombudsman and housing providers. Build effective partnerships with Registered Providers, other local authorities, statutory services, voluntary organisations, advice agencies and specialist support providers. Work collaboratively with health, social care, police, probation, youth offending and other agencies to develop sustainable housing solutions for customers with complex or multiple needs. Contribute to service development, procedure reviews, publicity and customer information materials. Represent the service at meetings with internal and external organisations and professional partners. Provide accurate performance and statistical information and contribute to monitoring housing allocations, offers, refusals, lettings and rehousing trends. Support the induction and training of new staff where required. Comply with relevant housing legislation, statutory guidance, Council policies, information governance, safeguarding, equality, health and safety and customer care requirements. Maintain a proactive, solutions-focused approach, identifying early intervention opportunities and pursuing appropriate housing options to prevent homelessness and achieve positive outcomes. Requirements Demonstrable experience of working in housing allocations, homelessness, housing advice or a closely related local authority housing service. Good working knowledge of Part VI of the Housing Act 1996 and the legal and regulatory framework governing housing allocations. Knowledge of the Homelessness Reduction Act 2017 and wider homelessness legislation and guidance. Knowledge of housing allocations policies, choice-based lettings, housing assessment and property allocation processes. Understanding of relevant legislation and frameworks including the Housing Act 1996, Children Act, Care Act and Welfare Reform legislation. Experience assessing housing applications and determining eligibility, priority, preference and housing need. Experience providing housing advice and identifying appropriate housing options for vulnerable or complex households. Experience of allocating social housing, temporary accommodation or private rented sector accommodation is desirable. Experience of direct matching applicants to properties based on medical, welfare, accessibility or other specialist requirements. Ability to undertake robust verification of applicants’ circumstances, including financial, eligibility, local connection and suitability checks. Strong understanding of homelessness prevention and the relationship between housing, health, social care, welfare benefits and other support needs. Excellent written and verbal communication skills, with the ability to provide clear and accessible advice to customers and professional stakeholders. Strong interviewing, negotiation, advocacy and problem-solving skills. Ability to manage complex and sensitive cases while maintaining professionalism, confidentiality and appropriate boundaries. Strong IT and case management skills, with the ability to maintain accurate electronic records and use information effectively for monitoring and decision-making. Excellent organisational skills, with the ability to manage competing priorities, meet statutory and operational deadlines and work to performance targets. Ability to work collaboratively with customers, colleagues, Registered Providers, statutory agencies, voluntary organisations and other partners. Strong customer focus and a proactive, dynamic and solutions-oriented approach. Political awareness and the ability to respond appropriately to enquiries from Members, MPs, solicitors, advocates and other representatives. Commitment to equality, diversity, safeguarding, data protection, health and safety and high standards of customer care. Ability to work flexibly and undertake duties outside the core responsibilities of the role where appropriate to the grade and service requirements. Additional Information Location: London Borough of Redbridge, with flexible working arrangements including office-based, home-working and customer-facing activities as required. Hours Per Week 36 Bi-Weekly Payments

Contract

Community & Social

Planner

Planning Officer – 4-Month Contract Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS Rate: £32.68 per hour (Umbrella) Contract: 4-Month Contract Hours: Full Time Working Pattern: Hybrid Working – 2 Days in Office / 3 Days Remote Pay: Bi-weekly Summary Bromley Council is seeking a seasoned Planning Officer to enhance its Development Management team. This role is pivotal in managing a diverse portfolio of planning applications, offering pre-application guidance, participating in Planning Committees, and contributing to the delivery of a superior planning service. The position demands working in a dynamic, goal-oriented setting, handling a wide array of applications while ensuring adherence to planning laws, policies, and statutory obligations. Responsibilities Oversee a diverse range of planning applications, including: Householder applications Prior Approval applications Lawful Development Certificates Change of Use applications Minor developments Pre-application enquiries Draft comprehensive officer reports and recommendations. Make determinations on applications under delegated authority when suitable. Offer pre-application advice to applicants and developers. Present applications at Planning Committee meetings. Lead smaller planning appeals, including written representations. Conduct planning site visits as necessary. Coordinate with statutory and non-statutory consultees. Address inquiries from residents, councillors, developers, agents, and stakeholders. Apply and interpret planning legislation, policies, and guidance. Achieve performance targets and meet statutory deadlines. Contribute to the efficient delivery of Development Management services. Requirements Requirements: Experience in Development Management or a Planning environment. Proficient knowledge of planning legislation and policy. Proven experience in processing planning applications. Skilled in researching, analyzing, and interpreting planning information. Strong report writing and communication abilities. Capable of managing competing priorities and meeting deadlines. Experience presenting information to diverse stakeholders. Ability to work independently and collaboratively. Excellent organizational skills and attention to detail. Competence in interpreting technical plans and supporting documents. Qualifications Degree in Planning or a related field such as: Town Planning Urban Design Architecture MRTPI Membership or eligibility for membership. Desirable Experience Experience in Local Authority Planning. Participation in Planning Committees. Handling planning appeals. Providing pre-application advice. What's on Offer? £32.68 per hour (Umbrella) 4-Month Contract Hybrid Working (2 Days in Office / 3 Days Remote) Location: Bromley, Kent Bi-weekly Pay Opportunity to work on a wide variety of planning applications. Supportive Development Management team. Excellent opportunity for Planning Officers seeking to expand their local authority experience. Ideal for candidates with experience as a Planning Officer, Development Management Officer, Town Planner, Assistant Planning Officer, Development Control Officer, or Planning Consultant.

Contract

Community & Social

Development Management Area Team Leader

Planning Team Leader / Principal Planning Officer – 6-Month Contract Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS Rate: £55.73 per hour (Umbrella) Contract: 6-Month Contract Hours: Full Time Working Pattern: Hybrid Working – 2 Days Office-Based plus Committee Attendance Pay: Bi-weekly Summary Bromley Council is in search of a seasoned Planning Team Leader / Principal Planning Officer to enhance the management and execution of its dynamic Development Management service. This pivotal position involves a blend of casework, staff oversight, and strategic planning duties. You will lead a Development Management team, ensuring the prompt and effective processing of planning applications while upholding exemplary service standards. The role also entails managing intricate and contentious planning applications, representing the Council at Planning Committees and Public Inquiries, and assisting the Head of Development Management in delivering a high-caliber planning service. Responsibilities Lead a Development Management team, managing workloads, performance, and service quality. Make determinations on planning applications under delegated authority. Draft and approve reports for complex and contentious planning applications. Review and authorize reports prepared by other team members. Offer technical advice and support to planning officers. Conduct negotiations with applicants, developers, housing associations, agents, and consultees. Organize and preside over planning screening meetings. Provide guidance on Section 106 Agreements and planning obligations. Represent the Chief Planner at Planning Committee meetings. Present planning recommendations and counsel elected Members on planning issues. Serve as an expert witness at Planning Appeals, Hearings, Public Inquiries, and court proceedings as needed. Apply and interpret planning legislation, national policy, and local planning guidance. Conduct site visits related to development proposals. Address correspondence and inquiries from Members, residents, stakeholders, and developers. Contribute to service enhancement, performance management, and continuous improvement efforts. Essential Requirements Requirements: MRTPI Membership or eligibility for membership. Extensive experience in Development Management within a Local Authority planning setting. Proven experience in managing staff within a Planning Service. Proficiency in handling complex and major planning applications. Experience working in a target-driven environment and adhering to statutory deadlines. Competence in preparing committee reports and presenting recommendations. Experience in preparing and presenting evidence at planning appeals and public inquiries. Comprehensive knowledge of planning legislation, policy, and development management procedures. Exceptional report writing and communication skills. Strong leadership, organizational, and team management abilities. Effective negotiation skills with developers, consultants, elected members, and stakeholders. Desirable Experience at the level of Team Leader, Principal Planning Officer, or Planning Manager. Experience in managing Section 106 negotiations. Experience representing a local authority at major planning inquiries. Previous management experience within a Local Authority. What's on Offer? £55.73 per hour (Umbrella) 6-Month Contract Location: Bromley, Kent Hybrid Working – 2 Office Days Per Week Planning Committee Attendance Required Bi-weekly Pay Opportunity to lead a Development Management team in a bustling London Borough. A diverse role that combines leadership, case management, committee work, and strategic planning. An excellent opportunity for experienced Planning Managers, Team Leaders, Principal Planning Officers, or Senior Development Management Professionals. Ideal for candidates with experience as a Planning Team Leader, Principal Planning Officer, Development Management Manager, Senior Planning Officer, Area Planning Manager, Planning Manager, or Development Management Team Manager.

Contract

Community & Social

Housing Needs and Homelessness Manager

3 months contract with a local authority  Rate: £25.62/hr Umbrella Summary This is a 3-month contract opportunity with a local authority, offering a rate of £25.62 per hour under an umbrella arrangement. The role involves leading and managing the Council's Housing Needs and Homelessness Service. The successful candidate will ensure that the authority meets its legal obligations under housing and homelessness legislation. The position focuses on delivering services that are lawful, customer-centric, and aimed at preventing homelessness while providing effective housing solutions for vulnerable groups. Responsibilities Guide and manage the Housing Needs and Homelessness Team, encouraging high performance and continuous improvement. Offer leadership, supervision, coaching, and performance management to staff. Ensure service delivery aligns with statutory obligations, corporate goals, and performance benchmarks. Cultivate a culture of exceptional customer service, safeguarding, equality, diversity, and trauma-informed practices. Supervise homelessness prevention and early intervention efforts to minimize homelessness and enhance housing outcomes. Ensure homelessness assessments, investigations, and decisions are conducted lawfully and within required timeframes. Monitor and enhance service performance, ensuring quality decision-making and effective case management. Develop and implement strategies to improve prevention outcomes and customer satisfaction. Requirements Requirements: Extensive experience in housing needs, homelessness, or a related housing service. Proven track record in managing and leading teams in a challenging public-facing environment. Experience in delivering services that meet statutory requirements, performance targets, and service standards. Educated to A-Level standard or possess equivalent experience. Professional qualification in Housing or a related field. Demonstrated proficiency in English. Additional Information Working hours are 37 hours per week. Location: County Hall, High Street, Newport, Isle of Wight, PO30 1UD, United Kingdom. Work pattern: Minimum of 3 days on-site, with a maximum of 2 days remote work. Payments are made on a bi-weekly schedule. The application deadline is 11th August 2026; early applications are encouraged.

Contract

Community & Social

Housing Officer

3 months contract with a local authority Pay rate: £22.54 - £24.78/hr Umbrella Summary This is a 3-month contract position with a local authority, offering a pay rate of £22.54 - £24.78 per hour under an umbrella arrangement. The Housing Officer plays a crucial role in providing a comprehensive housing management service to council tenants. The position is pivotal in ensuring excellent customer service and supporting tenancy sustainment. The officer will manage tenancies, resolve disputes, assist residents, and collaborate with both internal teams and external partners to achieve the Council’s housing goals and deliver a high-quality, customer-centric service. Responsibilities Administer a complete housing management service for general needs tenants. Offer advice and support to tenants and the public through home visits, phone, email, and in-person interactions. Assist new tenants during the onboarding process, including conducting settling-in visits. Handle tenancy-related issues such as transfers, mutual exchanges, succession, and tenancy reviews. Investigate breaches of tenancy conditions and implement appropriate enforcement actions, including initiating legal proceedings when necessary. Requirements: Essential Experience Required At least 2 years of experience in a customer-focused environment, preferably within housing or a related sector. Proven experience in direct public interaction, including managing sensitive or complex situations. Essential Qualifications Required Possession of a full UK driving licence. Progress towards or possession of a qualification with the Chartered Institute of Housing (CIH) or equivalent is desirable. Holding a CSCS Card is desirable. Additional Information Working hours are 37 hours per week. A basic DBS check is required. The work schedule follows a bi-weekly pattern, with hours from 9 am to 5 pm, four days in the office and one day remote. The position is based at Rugby Town Hall. Candidates must be drivers with access to a car and have or be able to obtain business insurance for driving purposes. The application deadline is approaching, so please apply as soon as possible.

Contract

Community & Social

Leasehold Officer

3 - 4 Month Contract With A Local Authority Job Purpose The Leasehold Officer is responsible for delivering an effective leasehold management service, ensuring the accurate administration of leaseholder accounts, service charges, and ground rents. The role acts as the primary point of contact for leaseholders, providing excellent customer service while ensuring compliance with lease agreements, relevant legislation, and organisational policies. Working closely with internal teams, the Leasehold Officer supports the efficient management of leasehold properties and helps resolve enquiries and disputes in a timely and professional manner. Key Responsibilities Manage leaseholder accounts, including the administration of service charges and ground rent accounts. Prepare, issue, and maintain accurate service charge statements and supporting documentation. Ensure compliance with lease agreements, statutory requirements, and relevant leasehold legislation. Maintain accurate and up-to-date records relating to leasehold properties, agreements, and financial information. Act as the first point of contact for leaseholders, responding to enquiries and providing advice in a professional and customer-focused manner. Investigate and resolve leaseholder disputes, complaints, and account queries promptly and effectively. Work collaboratively with colleagues across housing, finance, and property services to support the smooth delivery of leasehold services. Contribute to the continuous improvement of leasehold processes and service delivery. Ensure all work is completed in accordance with organisational policies, procedures, and service standards. Requirements Previous experience in a Leasehold Officer, Service Charge Officer, or similar housing management role. Knowledge of leasehold management practices, service charges, and ground rents. Understanding of relevant leasehold legislation and compliance requirements. Strong administrative skills with excellent attention to detail and record-keeping. Excellent communication and interpersonal skills, with the ability to build positive relationships with leaseholders and colleagues. Ability to investigate issues, resolve disputes, and manage competing priorities effectively. Proficient in Microsoft Office and housing management systems. Ability to work independently as well as collaboratively within a team. Additional Information Hours per week: Full-time (hours to be confirmed) Location: Primarily based in Selby with flexibility to work from Richmond and Harrogate. Hybrid working available, with attendance in the office 2–3 days per week initially. Bi-Weekly Payments

Contract

Community & Social

Plumber

3 months contract with a Local Authority Job Title: Plumber Job Purpose To deliver a high-quality responsive repairs and maintenance service across the Council's housing stock, specialising in first and second fix plumbing installations, maintenance, and repairs. The post holder will diagnose and resolve plumbing issues efficiently, ensuring repairs are completed right first time while providing excellent customer service to tenants and residents. Working within occupied and void properties, the Multi Trades Operative will also undertake associated multi-skilled repairs where appropriate to support the effective maintenance of Council homes.   Key Responsibilities Plumbing Repairs and Maintenance Carry out first and second fix plumbing works within Council-owned residential properties. Diagnose and repair plumbing faults including leaks, pipework, sanitary ware, taps, toilets, sinks, baths, showers, and drainage systems. Install, maintain, and replace plumbing fixtures and fittings. Complete repairs in occupied and void properties to agreed standards and timescales. Identify additional repair requirements and report them appropriately. Multi-Trade Duties Undertake basic repairs across other trade disciplines where competent, including carpentry, plastering, tiling, and general maintenance. Assist colleagues and support service delivery across the Repairs and Maintenance Team. Ensure all work is completed safely and in accordance with current regulations and best practice. Customer Service Provide a professional, courteous, and customer-focused service. Communicate effectively with tenants, keeping them informed of work progress and any delays. Treat customers' homes with respect and ensure work areas are left clean and safe upon completion. Vehicle, Tools and Materials Take responsibility for the Council vehicle allocated for work use. Ensure vehicle stock, tools, and materials are maintained and accounted for. Report defects, damage, or shortages promptly. Health & Safety Comply with Health and Safety legislation, policies, and procedures. Use appropriate PPE and safe working practices at all times. Identify and report hazards, incidents, and unsafe conditions.   Essential Experience Minimum 2 years' experience within a plumbing trade environment. Experience carrying out first and second fix plumbing installations and repairs. Experience working in domestic properties, including occupied homes. Ability to diagnose faults and complete repairs independently. Experience working within health and safety procedures.   Essential Qualifications NVQ Level 2 or equivalent qualification in Plumbing. Relevant trade certification in a plumbing discipline. Full UK Driving Licence.   Essential Skills and Attributes Strong plumbing diagnostic and repair skills. Ability to work independently and manage workloads effectively. Excellent customer service and communication skills. Reliable, trustworthy, and professional when working in tenants' homes. Good problem-solving skills and attention to detail. Ability to work under pressure and meet deadlines. Flexible approach to work and service demands. Strong team-working abilities.   Desirable Social housing maintenance experience. Multi-trade repair experience. Knowledge of Council housing repairs services. Experience mentoring apprentices or trainees. Health & Safety qualifications (e.g., Asbestos Awareness, Manual Handling, First Aid). This role is ideal for an experienced plumber looking to work within a social housing environment, delivering essential repairs and maintenance services to Council tenants across Redditch and the surrounding area.   Additional Information Location: Redditch, B98 7SN Hours: 37 hours per week Working Pattern: Monday to Friday, 8:00am to 4:00pm Rate of Pay: £21.13 per hour (Umbrella) Vehicle: Council vehicle provided for business use only Type of Work: Primarily undertaking 1st and 2nd fix plumbing installations, responsive plumbing repairs, maintenance works, and associated multi-trade duties within Council-owned residential properties. Working Environment: The role involves working across occupied and void Council properties throughout Redditch and surrounding areas, delivering high-quality repairs and maintenance services to tenants. Payment Schedule: Bi-weekly Start Date: Immediate start available Closing Date: Applications closing soon – early applications are encouraged  

Contract

Environment & Resources

Recycling Advisor

Recycling Advisor – 7 Month Contract Location: Tottenham Hale, London Rate: £23.09 per hour (Umbrella) Contract: 7 Month Contract Hours: Full Time Working Pattern: Tuesday to Saturday, 10:00am – 6:00pm Pay: Bi-weekly Summary We are seeking a dedicated Recycling Advisor to join a leading waste and environmental services organization. This role is pivotal in enhancing recycling participation and minimizing contamination within local communities. As a Recycling Advisor, you will engage directly with residents and businesses through property visits, surveys, community events, and awareness campaigns. Your efforts will be crucial in educating the public about recycling, food waste reduction, and sustainable waste management practices. The ideal candidate will be confident in public interactions, passionate about environmental issues, and comfortable working outdoors across various locations. Responsibilities Conduct property surveys and assessments to understand recycling behaviors and identify participation barriers. Engage with residents door-to-door to promote recycling and waste reduction initiatives. Provide practical advice on food waste recycling, packaging recycling, and general waste disposal. Attend community events, roadshows, and engagement activities. Monitor participation levels and gather resident feedback. Support recycling awareness and education campaigns. Distribute promotional and educational materials. Maintain accurate records of visits, surveys, and engagement activities. Record and report customer feedback and local issues. Collaborate with collections, communications, enforcement, and partner teams to address local recycling challenges. Contribute to the development of future campaigns through local insights and observations. Essential Requirements Requirements: Experience in a customer-facing role with the public. Background in community engagement, outreach, customer service, advisory, promotion, or sales. Strong communication and interpersonal skills. Ability to build rapport and engage with diverse backgrounds. Experience in accurate information recording and record maintenance. Basic IT skills, including Microsoft Office and data entry systems. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Capability to work outdoors and walk for extended periods. Desirable Knowledge of recycling, sustainability, environmental services, or waste management. Experience conducting surveys or community engagement activities. Familiarity with CRM systems, databases, or spreadsheets. Training in customer service, community engagement, or sustainability. Experience in delivering awareness campaigns or educational initiatives. Skills & Competencies Excellent customer service skills. Confident and approachable communication style. Positive and enthusiastic attitude. Ability to influence behavior and encourage participation. Strong observational and problem-solving skills. Flexibility in managing multiple priorities. Commitment to environmental sustainability. Ability to build trust and maintain professional relationships. Working Environment Based in Tottenham Hale, London. Tuesday to Saturday working pattern. Regular travel across the local area using public transport. Oyster Card provided for business travel. Outdoor role involving significant walking and face-to-face engagement. Occasional earlier or later shifts may be required to meet service needs. No direct staff management responsibilities. What's on Offer? £23.09 per hour (Umbrella) 7 Month Contract Location: Tottenham Hale, London Tuesday – Saturday, 10:00am – 6:00pm Oyster Card Provided Bi-weekly Pay Opportunity to contribute to environmental sustainability and community engagement initiatives. Varied role combining customer service, outreach, education, and data collection. Excellent opportunity for candidates looking to develop experience in environmental services and public engagement. Applications are particularly welcomed from candidates with experience as a Recycling Advisor, Community Engagement Officer, Environmental Outreach Officer, Waste Education Officer, Sustainability Assistant, Customer Service Advisor, Community Liaison Officer, Field Engagement Officer, or Environmental Services Officer.

Contract

Environment & Resources

Grounds Operative

4 months contract with a Local Authority Job Title: Grounds Operative Job Purpose To undertake grounds maintenance and environmental services work across public parks, schools, playing fields, landscaped areas, sports facilities, and other open spaces. The post holder will contribute to the delivery of a high-quality grounds maintenance service by ensuring that allocated areas are maintained safely, efficiently, and in accordance with approved standards and specifications.   Key Responsibilities Carry out general grounds maintenance activities including grass cutting, hedge trimming, weed control, planting, and upkeep of landscaped areas. Maintain sports pitches and recreational facilities, including setting out and marking sports areas and maintaining artificial, synthetic, and natural playing surfaces. Undertake site preparation, construction, and maintenance activities using relevant craft skills and by interpreting work plans and specifications. Clean and maintain public facilities such as changing rooms, toilets, playgrounds, parks, and open spaces. Apply pesticides safely and responsibly in line with current legislation, COSHH regulations, and manufacturer guidelines. Operate handheld and powered tools, vibrating machinery, light plant, tractors, and tractor-mounted equipment safely and effectively. Conduct routine visual inspections of playground equipment and record findings in accordance with organisational procedures. Assist in the supervision and guidance of trainees and other employees when required. Ensure all vehicles, plant, and machinery are maintained in a safe, roadworthy, and operational condition. Comply with all Health and Safety policies, safe systems of work, and statutory requirements, including the Health and Safety at Work Act 1974. Undertake duties across various service departments within the Environment Department as required. Use all personal protective equipment (PPE) provided and ensure safe working practices are followed at all times.   Experience Required Essential Previous experience in gardening, grounds maintenance, landscaping, or similar outdoor maintenance roles. Experience operating grounds maintenance equipment and machinery. Experience working independently with minimal supervision. Knowledge of safe working practices within an outdoor environment. Desirable Experience maintaining sports pitches and recreational facilities. Experience carrying out playground inspections. Experience supervising or mentoring trainees or junior staff.   Qualifications & Training Essential Training and competency in the use of grounds maintenance machinery and equipment. Full UK Driving Licence. Ability to tow trailers. Desirable NPTC PA6A Certificate (Pesticide Application). First Aid Certificate. Additional qualifications related to grounds maintenance, horticulture, landscaping, or environmental services.   Knowledge & Skills Essential Knowledge of Health and Safety legislation and safe working practices. Understanding of COSHH Regulations. Ability to operate hand tools, powered vibrating machinery, and light plant equipment safely. Strong organisational skills with the ability to complete tasks within specified timescales. Ability to work effectively both independently and as part of a team. Good communication skills and ability to interact professionally with colleagues and members of the public. Desirable Understanding of sports pitch maintenance techniques. Knowledge of playground safety standards and inspection procedures.   Personal Attributes Reliable and self-motivated. Strong team player with a positive attitude. Flexible and adaptable approach to work. Committed to maintaining high standards of service delivery. Ability to work outdoors in varying weather conditions. Additional Information Location: Carmarthen, Carmarthenshire Working Hours: The role requires flexibility to work 43 hours per week during summer periods, with working hours reducing to 31 hours per week during winter periods as required by operational needs. Pay Rate: £16.61 per hour (UMBRELLA) Candidates must be physically fit and healthy due to the demanding nature of the role, which involves outdoor work, manual handling, and the operation of grounds maintenance equipment. Applicants must reside within Carmarthenshire or within a reasonable commuting distance of Carmarthen. A full UK driving licence is essential. The role involves regular use of outdoor machinery, equipment, and vehicles in varying weather conditions. Personal Protective Equipment (PPE) must be worn and used at all times in accordance with Health and Safety requirements. No DBS check is required for this position. The successful candidate must be willing to work across different locations and service areas within the Environment Department as directed by management. Payment Schedule: Bi-weekly Start Date: Immediate start available Closing Date: Applications closing soon – early applications are encouraged      

Contract

Environment & Resources

Chef

3 months contract with a local authority Rate: £18.25/hr Umbrella Summary We are seeking an experienced and reliable Chef to support the day-to-day operation of a busy café during its peak tourist season. The successful candidate will be responsible for preparing and serving high-quality café-style comfort food, maintaining excellent food hygiene standards, and ensuring the smooth running of the kitchen throughout service. Responsibilities Prepare and cook café-style comfort food to a high standard. Complete daily food preparation and mise en place for service. Manage kitchen tickets/orders efficiently during busy service periods. Ensure food is prepared and presented consistently and within service times. Maintain a clean, safe, and organised kitchen environment. Carry out opening and closing kitchen procedures. Monitor food quality and stock levels, reporting shortages when required. Adhere to all food safety, hygiene, and health & safety regulations. Support the wider café team to ensure excellent customer service. Assist with cleaning duties and equipment maintenance as required. Requirements: Previous experience working as a Chef in a busy café, restaurant, or similar hospitality environment. Proven ability to work efficiently during high-volume service periods. Experience preparing fresh café-style meals and comfort food. Ability to manage multiple orders and prioritise tasks effectively. Experience working independently and as part of a team. Valid Food Safety Certificate essential. Additional Information 3 months contract with a local authority Rate: £18.25/hr Umbrella Working hours: 37.50 hours per week 8:00 AM to 4:00 PM 5 Days per Week, includes weekends and bank holidays We work on a bi-weekly payment schedule. The role closes soon, apply ASAP.

Contract

Food / Catering / Hospitality

Cook - vulnerable adults with learning disabilities

2 Month Contract With A Local Authority Job Purpose To prepare and cook nutritious, home-cooked meals for residents, respite service users, and staff within a residential care setting. The role involves maintaining high standards of food quality, hygiene, and safety while catering for vulnerable adults with learning disabilities in a professional and caring environment. Key Responsibilities Prepare and cook fresh lunch and evening meals for residents, respite service users, and staff. Cater for approximately 21 people daily, ensuring meals meet dietary and nutritional requirements. Follow all food hygiene, food safety, and health and safety policies and procedures. Maintain a clean, safe, and organised kitchen environment. Ensure food is stored, prepared, and served in accordance with current legislation and best practice. Support the wellbeing of vulnerable adults by providing high-quality, nutritious meals. Monitor stock levels and report any shortages or ordering requirements. Work collaboratively with the wider care team to meet the needs of residents and service users. Requirements Previous experience working as a Cook. Experience within a residential care home or similar care environment. Experience preparing meals for groups of approximately 15–21 people. Food Safety Level 1 or Level 2 qualification (Level 2 preferred). Food Hygiene Level 1 or Level 2 qualification (Level 2 preferred). Enhanced DBS (without Barred List) with Cook listed as the job title (essential). BPSS check required. Additional Information Location: Maurice Edelman House, 28 Moat House Lane, Canley, Coventry, CV4 8HH Hours per week: ​24 Hours Bi-Weekly Payments: Payments made every two weeks

Contract

Food / Catering / Hospitality

Chef

3 Month Contract With A Local Authority Job Purpose The Chef will be responsible for delivering high-quality catering services within the establishment, providing nutritious meals for children, young people, staff, and visitors. The role includes planning menus, managing food budgets, maintaining high standards of food safety and hygiene, and ensuring the efficient operation of the kitchen. Key Responsibilities Prepare, cook, and serve high-quality meals in accordance with approved menus and nutritional standards. Plan menus, order food supplies, and monitor expenditure within the allocated budget. Maintain high standards of cleanliness, food hygiene, and kitchen safety at all times. Check deliveries for quality and quantity, reporting any issues with suppliers or equipment. Ensure compliance with the Health and Safety at Work Act, food hygiene legislation, and other relevant regulations. Maintain secure food storage areas and accurate stock control records. Clean kitchen equipment, work surfaces, and storage areas in line with cleaning schedules. Support COSHH and risk assessment processes, ensuring safe use of equipment and chemicals. Promote excellent customer service and maintain positive relationships with children, colleagues, and visitors. Contribute to a safe, inclusive, and professional working environment, adhering to safeguarding and health and safety procedures. Requirements Previous experience working in a professional catering or kitchen environment. Knowledge of food hygiene, health and safety, and safe food preparation practices. Ability to plan menus, manage stock, and work within budget constraints. Strong organisational and time management skills. Ability to work independently and as part of a team. Good communication and customer service skills. Food Hygiene Certificate (Level 2 or equivalent) is desirable. Understanding of COSHH and health and safety requirements within a catering environment. Additional Information Location: Notingham, NG2 9QA Hours per Week: 37 Hours Payment: Bi-Weekly

Contract

Food / Catering / Hospitality

Café Supervisor

1 month contract with a Local Authority Job Title: Café Supervisor Job Purpose The Café Supervisor will support the Café Manager in the day-to-day operation of the café, ensuring excellent customer service, efficient service delivery, and effective supervision of front-of-house staff. The postholder will lead by example, maintain high standards of cleanliness and food safety, and help create a welcoming environment for all customers visiting Avenham Park Café. The role requires previous supervisory experience within a hospitality, café, restaurant, or catering environment and the ability to motivate and support a team in a busy customer-focused setting.   Key Responsibilities Team Supervision Supervise and support front-of-house staff during daily café operations. Allocate duties and monitor staff performance to ensure efficient service delivery. Provide guidance, coaching, and on-the-job training to team members. Support the Café Manager in maintaining staff morale and promoting teamwork. Assist with staff scheduling and ensuring adequate staffing levels during service periods. Customer Service Deliver and promote excellent customer service standards at all times. Handle customer queries, requests, and complaints professionally and efficiently. Create a welcoming and positive experience for all customers. Lead by example in providing friendly and professional service. Operational Support Assist the Café Manager with the daily running of the café. Ensure service areas are prepared and fully stocked before opening. Monitor stock levels and report shortages to the Café Manager. Support cash handling procedures, till operations, and end-of-day reconciliations. Assist with ordering, receiving, and storing supplies when required. Food Safety and Compliance Ensure compliance with food hygiene, health and safety, and company policies. Maintain high standards of cleanliness throughout customer and service areas. Ensure safe working practices are followed by all staff members. Report maintenance issues, hazards, or health and safety concerns promptly. Administration and Record Keeping Complete relevant records and documentation accurately. Assist with monitoring stock control and wastage levels. Support reporting requirements and operational audits as directed by the Café Manager.   Experience Required Essential Previous experience working in a café, restaurant, catering, or hospitality environment. Experience supervising or leading front-of-house teams. Experience delivering excellent customer service in a fast-paced environment. Experience handling customer enquiries and resolving complaints effectively. Experience operating tills and handling cash transactions. Desirable Experience within a visitor attraction, park café, leisure, or tourism setting. Experience with stock control and ordering processes. Experience training or mentoring staff.   Qualifications Essential Good standard of general education. Level 2 Food Safety and Hygiene Certificate (or willingness to obtain). Desirable Hospitality, Catering, or Customer Service qualification. Supervisory or Team Leader qualification. First Aid qualification. Health and Safety training.   Key Skills and Competencies Team Leadership Customer Service Excellence Communication and Interpersonal Skills Organisation and Time Management Problem Solving Attention to Detail Cash Handling and Numeracy Food Hygiene Awareness Reliability and Flexibility Ability to Work Under Pressure Additional Information ·         Location: Avenham Park Café, Avenham Park, Preston, Lancashire, PR1 8JT United Kingdom ·         Working Hours: 37 hours per week ·         Pay Rate: £17.52 per hour (Limited/Umbrella) ·         Contract Type: Full-Time ·         Reporting To: Café Manager Payment Schedule: Bi-weekly Start Date: Immediate start available ·         Closing Date: Applications closing soon – early applications are encouraged  

Contract

Food / Catering / Hospitality

Cafe Assistant

1 Month Contract With A Local Authority Job Purpose The Cafe Assistant supports the day-to-day operation of a busy café by preparing and cooking food, maintaining high standards of hygiene and delivering excellent customer service. The role requires someone with kitchen and food preparation experience who can work efficiently, remain calm under pressure and contribute to the smooth running of the café while maintaining quality and consistency across all food service activities. Key Responsibilities Prepare, cook and serve food in line with café menus and quality standards. Carry out food preparation tasks efficiently and safely. Maintain a clean, organised and hygienic kitchen and café environment. Follow food safety procedures, including safe handling, storage and preparation of food. Support the smooth operation of the café during busy service periods. Ensure customer orders are prepared accurately and presented to a high standard. Work effectively as part of the café team while also being able to use initiative when working independently. Manage workloads, prioritise tasks and remain calm in a fast-paced environment. Monitor stock levels and support with basic stock management and replenishment. Provide friendly and professional customer service. Follow health and safety requirements and café procedures. Requirements Essential Previous experience in a chef, kitchen assistant, food preparation or catering role. Experience preparing and cooking food in a busy kitchen or café environment. Good understanding of food hygiene, cleanliness and safe working practices. Ability to work efficiently under pressure while maintaining attention to detail. Strong organisational skills and the ability to prioritise tasks. Ability to work independently and as part of a team. Positive attitude with a commitment to providing good customer service. Desirable Food Hygiene Certificate or relevant catering qualification. Experience working in a café, hospitality or customer-facing environment. Experience working with a small menu and managing food service independently. Additional Information Location: Café-based, Preston, PR1 8JT Hours per week: 24. Payment: Bi-weekly.

Contract

Food / Catering / Hospitality

Elective Home Education Co-ordinator

3-6 months contract with a local authority  Rate: £31.06 per hour Umbrella Summary This role involves leading the monitoring and oversight of Elective Home Education (EHE) within a local authority. The purpose is to ensure that children and young people of statutory school age receive a suitable education in accordance with legislative requirements. The position is crucial for maintaining robust records, developing effective systems and processes, providing specialist advice and guidance, and ensuring appropriate actions are taken regarding safeguarding concerns, school placements, and support services. Responsibilities Monitor and manage cases involving children and young people who are electively home educated. Maintain oversight of all EHE cases, ensuring accurate recording, tracking, and reporting. Provide advice, guidance, and support to parents, carers, schools, educational settings, and partner agencies regarding Elective Home Education. Assess and process EHE notifications and referrals in line with relevant legislation, guidance, and local authority procedures. Ensure the child's voice and best interests are central to all decision-making processes. Work collaboratively with schools, admissions teams, SEND services, health professionals, and other agencies to secure suitable educational provision where required. Support the review and monitoring of children with Education, Health and Care Plans (EHCPs) who are electively home educated. Requirements: Significant experience working within an educational environment. Experience working with children, young people, and families. Experience managing complex casework and maintaining accurate records. Experience providing specialist advice and guidance to colleagues and stakeholders. Good standard of education, including English and Mathematics. Relevant professional qualification in Education, Child Development, SEND, Social Care, or a related field, or equivalent experience. Additional Information Contract Duration: 3-6 months Rate: £31.06 per hour Umbrella Working Hours: 37 hours per week Hybrid Work: Combination of work from home and home visits (e.g., home visits: 2.5 days a week, WFH 2.5 days a week) Enhanced DBS required Face-to-face interview Bi-weekly payment schedule The role closes soon, apply ASAP.

Contract

Education / Training

SEN Casework Officer

3 months contract with a local authority Summary The EHCP Casework Officer is a critical role within a local authority, responsible for managing the statutory elements of the Education, Health and Care Needs Assessment (EHCNA) and Annual Review processes. This position is essential for supporting children and young people with complex special educational needs and disabilities (SEND) by ensuring their educational, health, and care plans are accurately developed and maintained. This is a 3-month contract role that offers the opportunity to make a significant impact on the lives of young individuals. Responsibilities Manage a designated caseload of children and young people undergoing Education, Health and Care Needs Assessments (EHCNAs) and Annual Reviews. Coordinate and oversee all statutory processes associated with Education, Health and Care Plans (EHCPs), ensuring compliance with legislation, regulations, and prescribed timescales. Draft, develop, amend, and maintain accurate and legally compliant EHCPs that clearly reflect the child or young person’s needs and agreed provision. Monitor and progress annual review processes to ensure educational outcomes and provisions remain appropriate and effective. Requirements: Essential Experience Required Experience managing a demanding caseload while meeting challenging deadlines and competing priorities. Experience working effectively within a busy team environment and independently. Experience facilitating multi-agency meetings involving a range of stakeholders. Essential Qualifications Required GCSE Grade A-C / 9-4 (or equivalent) including English and Mathematics. A-Level qualification or Level 3 equivalent. Degree-level qualification or equivalent experience. Additional Information Working hours: 37 hours per week. £280 per day umbrella. Remote working. Enhanced DBS with barred list required. We work on a bi-weekly schedule. The role closes soon, apply ASAP.

Contract

Education / Training

Electrician

Service Engineer - Electrician (Temp to Perm) Location: Whitley Depot, Coventry Rate: Competitive (Umbrella) Contract: Temp to Perm Hours: Full Time Driving Licence: Full UK Driving Licence Required (DVLA Check Required Prior to Commencement) DBS: Enhanced DBS Required Summary Coventry City Council is looking for a skilled Service Engineer - Electrician to become part of its Facilities Management team on a temporary-to-permanent basis. This role is crucial for ensuring the electrical systems across the Council's properties are maintained to the highest standards. You will report to the Facilities Lead and be responsible for a variety of tasks, including maintenance, repairs, inspections, and installations. A strong background in commercial maintenance and a dedication to adhering to electrical regulations and safety standards are essential for success in this role. Responsibilities Conduct planned preventative maintenance (PPM) and address reactive electrical repairs. Install, maintain, and repair commercial electrical systems and lighting. Manage the installation and upkeep of fire alarm systems and EV charging infrastructure. Perform electrical inspections, testing, and certification when qualified. Diagnose and repair faults in electrical systems and equipment. Execute electrical upgrades and new installations. Ensure compliance with electrical regulations, British Standards, and Approved Codes of Practice. Complete tasks within set timelines and provide progress updates. Prepare quotations and estimates for electrical remedial works as needed. Keep accurate records of completed work, materials, and inspection outcomes. Utilize CAFM systems for managing work orders and generating reports. Maintain tools, equipment, and vehicles in safe, working condition. Ensure the security and safe operation of plant, equipment, and work areas. Mentor apprentices and trainees, providing support and guidance. Report issues beyond authority levels to the Facilities Manager or Supervisor. Essential Requirements Requirements: NVQ Level 3 in Electrical Installation or equivalent qualification. Recognized City & Guilds, CITB accreditation, or equivalent electrical qualification. 18th Edition IEE Wiring Regulations certification. Extensive experience in a commercial maintenance setting. Proficient in planned and reactive electrical maintenance. Skilled in electrical fault-finding, testing, and diagnostics. Experience with installing and maintaining: Commercial lighting systems Fire alarm systems EV charging points Electrical fixtures and fittings Strong knowledge of electrical safety standards and compliance. Ability to interpret technical drawings and specifications. Excellent communication skills for effective collaboration with clients, contractors, and colleagues. Full UK Driving Licence and ability to pass a DVLA licence check. Capability to obtain and maintain an Enhanced DBS clearance. Desirable City & Guilds 2391 Inspection & Testing certification. PASMA and IPAF certifications. Experience with: Solar PV Systems Heat Pumps EV Charging Infrastructure Familiarity with CAFM systems. Experience in Local Authority, Education, Healthcare, or Public Sector environments. Additional Participation in an out-of-hours or late working rota as needed. Enhanced DBS clearance required. DVLA licence check required before starting. Role exempt under the Rehabilitation of Offenders Act 1974, subject to satisfactory DBS clearance. Flexibility in working patterns to meet service demands. What's on Offer? Temp to Perm Opportunity Enhanced DBS Required DVLA Check Required Join Coventry City Council's Facilities Management team. Engage in diverse projects across commercial and public sector buildings. Involvement in EV charging, renewable energy, maintenance, testing, fault-finding, and installation projects. Long-term career prospects within a reputable organization. Opportunities for training and professional development. Ideal for candidates with experience as an Electrician, Maintenance Electrician, Commercial Electrician, Facilities Electrician, Building Services Electrician, Electrical Engineer, Service Engineer, Electrical Maintenance Engineer, or Multi-Skilled Electrician.

Contract

Engineering / Industrial

Capital Quantity Surveyor

6 months contract with a local authority RATE: £45/HR Umbrella Summary This role offers a 6-month contract with a local authority, providing professional Quantity Surveying expertise within Housing Property Services. The position is crucial for developing contract documentation, procuring goods, services, and works, and ensuring effective financial management of construction and maintenance projects. The role is compensated at a rate of £45 per hour under an umbrella arrangement. Responsibilities Develop detailed contract documents, including tenders, bills of quantities, work schedules, specifications, and rate schedules. Lead or assist in the procurement processes for goods, services, and works contracts, including tender evaluations and report preparation. Stay informed about standard building contract forms and measurement methods. Conduct site measurements and valuations, preparing payment notifications and related financial documents. Prepare and negotiate costs for variations and non-standard work items. Analyze, negotiate, and finalize claims and accounts. Requirements: At least 2 years of post-qualification experience in the construction industry, covering both pre-contract and post-contract Quantity Surveying responsibilities. Demonstrated experience in preparing and issuing contract documentation. Strong expertise in cost management, work valuation, financial reporting, and budget management. Familiarity with various building contract forms. Essential Qualifications Required Degree or equivalent in Quantity Surveying. Professional or chartered membership is desirable but not mandatory. A full UK driving licence is necessary, especially for site visits. Additional Information Working hours are 37 hours per week, spread over 5 days on-site, with some days requiring travel to different sites. The position is based at Crossgates House, Crossgate Road, Park Farm, Redditch, B98 7SN. A driving licence is required. Payments are made bi-weekly. The application deadline is approaching, so apply as soon as possible.

Contract

Engineering / Industrial

Principal Lift Engineer

6 months contract with a local authority  Rate: £33.83/hr Umbrella Summary This position involves a 6-month contract with a local authority, offering a rate of £33.83 per hour under an umbrella arrangement. The primary objective is to oversee the delivery, upkeep, refurbishment, and replacement of lift assets, ensuring their safe, reliable, and compliant operation. The role requires managing engineering projects from start to finish, supervising contractors and consultants, controlling project budgets, and providing specialized technical knowledge on lift systems and related infrastructure. Responsibilities Lead the planning, design, procurement, and execution of lift engineering projects. Oversee programmes for lift refurbishment, replacement, and scheduled maintenance. Serve as the Contract Manager for lift maintenance and capital works agreements. Develop specifications, tender documents, and procurement requirements. Monitor the performance of contractors and consultants, ensuring adherence to quality, cost, and schedule objectives. Manage project budgets, track expenditures, and handle financial reporting and final account reconciliation. Conduct site inspections and track project progress, implementing corrective measures as needed. Ensure all work complies with relevant legislation, industry standards, health and safety regulations, and CDM requirements. Requirements Extensive experience in lift engineering, building services, or infrastructure asset management. Demonstrated success in delivering engineering projects from feasibility to completion. Experience in managing contractors, consultants, and external stakeholders. Strong background in contract administration and procurement processes. Degree or equivalent qualification in Mechanical Engineering, Electrical Engineering, Lift Engineering, Building Services Engineering, or a related field. Membership in a recognized professional engineering institution. In-depth understanding of lift systems, engineering standards, and maintenance practices. Additional Information Working hours are 35 hours per week. Payments are made on a bi-weekly schedule. The application deadline is 31st August 2026; early applications are encouraged.

Contract

Engineering / Industrial

Traffic Regulation Order Engineer

Traffic Regulation Order (TRO) Engineer Location: Coventry Rate: £23.89 per hour (Umbrella) Contract: 7-Month Contract Hours: 37 Hours per Week Working Hours: Monday to Friday, 9:00am to 5:00pm Working Pattern: Hybrid Working (3 Days Working from Home) Pay: Bi-weekly Summary Coventry City Council is in search of a seasoned Traffic Regulation Order (TRO) Engineer to provide expert assistance in executing Traffic Regulation Orders linked to the Council's Local Network Improvement Programme (LNIP) and other externally funded capital transport initiatives. This position is pivotal in ensuring that statutory Traffic Regulation Orders are implemented effectively, adhering to budgetary and timeline constraints, thereby facilitating the advancement of crucial highway and transport enhancement projects to the construction phase. As part of the Traffic Management Team, you will oversee a comprehensive programme of TROs, including speed limits, parking regulations, movement controls, and various traffic management strategies. Responsibilities Oversee the complete process of delivering Traffic Regulation Orders (TROs) for LNIP and externally funded projects. Develop TRO schedules, notices, statements of reasons, and accompanying legal documents. Organize statutory consultations, public engagement efforts, and formal advertisement activities. Evaluate objections and feedback, preparing recommendations for decision-makers. Collaborate with Legal Services to advance Orders through sealing and implementation stages. Work closely with project managers, highway engineers, and designers to incorporate TRO requirements into project timelines. Offer technical guidance on traffic management proposals and legal obligations. Draft reports, briefing notes, and recommendations for senior officers and elected officials. Engage with residents, businesses, emergency services, transport operators, developers, and other stakeholders. Address inquiries, complaints, and objections concerning traffic regulations. Track the progress of active TROs and provide updates on the programme. Contribute to continuous improvement initiatives within the Traffic Management service. Types of Orders Managed Speed Limit Orders Parking Controls Waiting and Loading Restrictions One-Way Systems Weight Restrictions Prohibited Turns Traffic and Movement Restrictions Essential Requirements Requirements: Proven experience in preparing and executing Traffic Regulation Orders within a Local Authority or highways setting. In-depth knowledge of the Road Traffic Regulation Act 1984 and related legislation. Experience in managing statutory consultation and public engagement processes. Proficiency in preparing technical reports and recommendations. Experience in highway, traffic management, or transport projects. Comprehensive understanding of TRO procedures and statutory processes. Excellent written and verbal communication skills. Strong organizational and project management abilities. Capability to analyze objections and formulate suitable recommendations. Exceptional stakeholder management and negotiation skills. Ability to handle multiple priorities and meet strict deadlines. Desirable Proficiency in using GIS, CAD, or TRO management systems. Experience in Local Authority highways. Experience supporting capital transport programmes. Experience with externally funded transport projects. What's on Offer? £23.89 per hour (Umbrella) 7-Month Contract Hybrid Working (3 Days Working from Home) 37-Hour Working Week Opportunity to contribute to significant transport and highway improvement programmes. Work within a specialized Traffic Management team delivering high-profile projects across Coventry. Ideal candidates may have experience as a Traffic Regulation Order Engineer, TRO Officer, Traffic Engineer, Highway Engineer, Traffic Management Officer, Transport Engineer, Highway Development Officer, or Parking & Traffic Regulation Specialist.

Contract

Engineering / Industrial

Quantity Surveyor

7 months contract with a local authority  Rate: £400/day Umbrella Summary The Quantity Surveyor role is a 7-month contract with a local authority, offering a rate of £400 per day under an umbrella arrangement. This position is pivotal in providing expert commercial and procurement support for various public sector projects. The successful candidate will ensure that procurement activities, tender processes, and contract management are executed effectively, adhering to compliance standards and value-for-money principles. Collaboration with project teams, consultants, contractors, and stakeholders is essential to facilitate successful project outcomes while maintaining compliance with procurement legislation and governance. Responsibilities Lead and support pre-contract quantity surveying and procurement tasks. Develop procurement documentation, tender packages, contract documents, and commercial reports. Oversee tender processes, including evaluations and commercial assessments. Ensure compliance with the Public Procurement Act 2023 and public sector procurement regulations. Offer commercial advice and guidance to project managers, stakeholders, and delivery teams. Assist in crafting procurement strategies that ensure best value and minimize commercial risks. Analyse contract costs, budgets, and financial data to aid informed decision-making. Requirements Extensive experience as a Quantity Surveyor or Procurement Professional. Proven track record in pre-contract and procurement activities within local authority or public sector settings. Proficiency in managing tender processes, evaluations, and commercial assessments. Experience in preparing contract documentation and procurement-related reports. Background in supporting the commercial management of construction, infrastructure, or public sector projects. Essential Qualifications Required Degree, HNC, HND, or equivalent in Quantity Surveying, Commercial Management, Construction Management, Procurement, or a related field. Membership in a relevant professional body (e.g., RICS or CIPS) is desirable. Additional Information Payments are processed on a bi-weekly schedule. The application deadline is 16th August 2026; early applications are encouraged.

Contract

Engineering / Industrial

Senior Engineer (Design & Engineering Highways)

6 Month Contract With A Local Authority Job Purpose To provide senior-level traffic and highway engineering expertise in the design, development and delivery of highways, active travel, road safety, traffic management and public realm improvement schemes across the borough. The role will lead projects from concept through to implementation, ensuring designs are technically robust, compliant with relevant legislation and standards, delivered to programme and provide best value for the Council and its residents. Key Responsibilities Lead and/or support the progression of highway and engineering schemes in accordance with programmes agreed with the Principal Engineer. Design, manage and implement traffic management, road safety, collision reduction, cycling, bus priority, liveable neighbourhood, school streets, play streets and public realm improvement schemes. Develop engineering solutions from initial concept through to detailed design, consultation, approval and implementation. Undertake site visits to assess existing highway conditions and accurately capture highway assets for incorporation into design drawings. Produce, review and technically appraise engineering drawings using AutoCAD. Prepare technical notes, briefing notes, design reports and professional recommendations relating to highway and active travel schemes. Review and critique designs, identifying risks, issues and opportunities for improvement and recommending appropriate amendments. Produce detailed engineering designs in accordance with current standards, legislation and industry best practice. Apply relevant requirements including London Cycling Design Standards (LCDS), LTN 120, cycle quality criteria, DMRB, TSRGD and Traffic Management Act requirements. Manage and progress civil and highway engineering matters, including responding to enquiries and complaints. Lead and support public consultation exercises and engagement with residents, elected members, stakeholders and partner organisations. Prepare consultation materials, technical reports and documentation for delegated approval. Present complex technical information clearly to technical and non-technical audiences. Work closely with Principal Engineers and wider Council teams throughout project design and delivery. Liaise with contractors and consultants to review designs, agree construction methodologies and resolve technical issues. Assess and manage risks associated with project delivery and ensure appropriate mitigation measures are implemented. Prepare contractor information packs, including construction drawings, traffic management plans, CDM documentation and permit-to-work requirements. Prepare accurate bills of quantities and other documentation required for construction and procurement. Monitor works during implementation to ensure designs are delivered safely, efficiently and in accordance with approved requirements. Ensure statutory processes and legal documentation are completed for temporary and permanent highway works. Prepare and manage relevant Traffic Management Orders, Section 14 Temporary Traffic Orders, Section 90 Notices, Section 23 Crossing Notices and other required highway documentation. Deputise for the Principal Engineer when required. Supervise, mentor and support staff where necessary and contribute to training, development and performance management. Represent the Council as a technical expert on highways, traffic and engineering matters. Contribute to the continuous improvement and development of the Highways Service. Requirements Degree or equivalent qualification in Civil Engineering, Highway Engineering, Traffic Engineering or a related discipline. Membership of, or eligibility for membership of, a relevant professional institution. Demonstrable post-qualification experience in highways, traffic, transport or civil engineering. Significant practical experience designing and delivering highways, active travel, traffic management or road safety schemes. Strong working knowledge and practical experience using AutoCAD. Ability to read, interpret, review and produce detailed engineering drawings. Experience technically appraising and reviewing engineering drawings and providing clear design recommendations. Strong understanding of London Cycling Design Standards (LCDS), including LTN 120 and cycle quality criteria. Good working knowledge of DMRB, TSRGD, Traffic Management Act requirements and relevant highway design guidance. Knowledge of highway legislation, traffic orders, statutory processes and approval requirements. Experience preparing and progressing TMOs, Section 14 Temporary Traffic Orders, Section 90 Notices and Section 23 Crossing Notices is desirable. Experience managing engineering projects, programmes, competing priorities and deadlines. Experience working with contractors, consultants, partner organisations and other external stakeholders. Experience supporting public consultation and stakeholder engagement. Strong report-writing, technical writing and communication skills. Ability to explain technical information effectively to both technical and non-technical audiences. Experience preparing construction drawings, traffic management plans, CDM documentation, contractor information and bills of quantities. Understanding of construction methodologies, site risks and highway implementation processes. Ability to undertake site visits and assess existing highway conditions accurately. Strong problem-solving skills with the ability to provide sound professional and technical recommendations. Ability to work independently while collaborating effectively with Principal Engineers and wider teams. Previous experience supervising, mentoring or developing staff is desirable. Additional Information Bi-Weekly Payments Full Time Hours London Borough Of Hackney

Contract

Engineering / Industrial

HR Coordinator

6-7 months contract with a local authority  Rate: £21.23/HR Umbrella Summary The HR Co-Ordinator is integral to ensuring the delivery of a streamlined, compliant, and customer-oriented HR Operations service. This position involves maintaining precise workforce data and employee records, supporting statutory reporting needs, coordinating learning and development administration, and providing operational assistance across various HR processes. The role is a 6-7 month contract with a local authority, offering a rate of £21.23 per hour under an umbrella arrangement. Responsibilities Accurately create, update, and manage employee records within HR systems. Ensure workforce data complies with data protection laws, records management standards, and organizational policies. Conduct regular data quality assessments, identifying and resolving discrepancies as needed. Support data cleansing efforts to keep workforce information current and accurate. Maintain records and trackers related to sickness absence, workforce demographics, agency workers, fixed-term contracts, and establishment data. Generate and verify workforce information to aid in reporting and decision-making processes. Requirements: Experience in an administrative, HR, systems, or business support role within local authorities. Proven ability to maintain records and databases with precision. Skilled in extracting, analyzing, and reporting data from systems. Experience in producing reports, statistics, and key performance indicators. Qualifications GCSEs (or equivalent) including English and Mathematics. Relevant administrative or business support qualification, or equivalent experience. Additional Information Working hours: 37 hours per week Interviews will be conducted onsite at Runnymede Civic Centre, Station Road, Addlestone, Surrey, KT152AH, United Kingdom. Work pattern: 3 days in the office, 2 days working from home Payment is on a bi-weekly schedule. The application deadline is 23rd August 2026; early applications are encouraged.

Contract

Human Resources

Corporate Health and Safety Advisor

3 months contract with a local authority  Rate: £34.47/hr Umbrella Summary This is a 3-month contract opportunity with a local authority, offering a rate of £34.47 per hour under an umbrella arrangement. The Corporate Health and Safety Adviser plays a crucial role in providing expert leadership, guidance, and support on health and safety matters across the Council. This position is vital for ensuring adherence to all applicable legislation, regulations, and best practice standards, thereby fostering a safe and compliant working environment. Responsibilities Serve as the primary adviser for the Council on all corporate health and safety issues. Offer expert advice and guidance to managers, employees, and elected Members on health and safety laws, policies, and best practices. Encourage and cultivate a proactive and positive health and safety culture within the organisation. Assist in the creation and execution of corporate health and safety strategies and improvement plans. Ensure adherence to relevant health and safety legislation, regulations, and statutory obligations. Review, update, and maintain corporate health and safety policies, procedures, and guidance documents. Stay informed about legislative changes and emerging best practices to ensure ongoing compliance. Provide professional advice on risk management and mitigation strategies. Requirements Demonstrated experience in a dedicated Health and Safety advisory role. Experience within local government, the public sector, or a complex multi-service organisation. Proven track record of delivering health and safety advice across diverse organisations. Experience in conducting workplace inspections, audits, and risk assessments. Experience in investigating accidents, incidents, and near misses. Experience in developing and reviewing health and safety policies and procedures. Experience in delivering training and awareness programmes. Essential Qualifications NEBOSH General Certificate or an equivalent Health and Safety qualification. Membership with IOSH (Institution of Occupational Safety and Health). Evidence of continuous professional development in Health and Safety. Additional Information Working hours are 37 hours per week. Interviews will be conducted either in-person or online. Location: London Road, Basingstoke, Hampshire, RG21 4AH, United Kingdom. Work pattern includes 2 days remote and 3 days in the office, with specific days to be arranged with the line manager. Payments are made on a bi-weekly schedule. The application deadline is 21st August 2026; interested candidates should apply as soon as possible.

Contract

Human Resources

HR Support Officer

2-month contract with a local authority UMB Rate: £18.42 per hour umbrella Summary The HR Support Officer position is a 2-month contract with a local authority, offering a rate of £18.42 per hour under an umbrella arrangement. This role is crucial for delivering precise and prompt administrative support across the Human Resources department. As the initial point of contact for HR and payroll inquiries, the HR Support Officer will assist with recruitment, onboarding, employee records management, payroll administration, and HR projects. The role demands a commitment to high-quality customer service and adherence to compliance standards. Responsibilities Serve as the primary contact for HR-related inquiries via email, HR systems, phone, and in-person interactions. Offer expert advice and guidance on HR policies, processes, and procedures. Manage inquiries efficiently, ensuring responses are provided within agreed timelines. Deliver outstanding customer service to managers, employees, and external stakeholders. Support the entire recruitment administration process. Prepare and post job advertisements. Coordinate applications, shortlisting, and interview scheduling. Handle pre-employment checks, references, and right-to-work documentation. Draft employment contracts and onboarding materials. Assist new employees throughout the onboarding process. Requirements Previous experience in an administrative capacity. Proficiency in managing confidential and sensitive information. Experience providing administrative support in a dynamic office setting. Familiarity with computerized systems and databases. Education to NVQ Level 3 or equivalent qualification and/or relevant experience. Additional Information Working hours: 37 hours per week Location: Industrial Park, 41 Kenmore Road, Wakefield, West Yorkshire, WF2 0XE, United Kingdom Payment schedule: Bi-weekly Application deadline: 12th August 2026, apply as soon as possible.

Contract

Human Resources

Recruitment Consultant

3 Month Contract With A Local Authority Job Purpose The Recruitment Consultant plays a key role in delivering a high-quality, customer-focused recruitment service that supports the organisation in attracting, engaging, and appointing talented individuals. Acting as a trusted advisor to hiring managers, the role provides expert guidance throughout the end-to-end recruitment lifecycle, ensuring recruitment processes are efficient, compliant, and aligned with organisational policies and employment legislation. The post holder will build strong stakeholder relationships, promote the organisation's employer brand, and continuously seek innovative approaches to attract and retain high-quality candidates. Key Responsibilities Partner with hiring managers to deliver a seamless end-to-end recruitment service, providing expert advice and guidance throughout the recruitment lifecycle. Manage recruitment campaigns from vacancy creation and advertising through to offer and onboarding, ensuring an excellent candidate and hiring manager experience. Develop and implement effective attraction strategies to reach diverse talent pools using a range of internal and external recruitment channels. Provide advice on recruitment best practice, market trends, employment legislation, and candidate attraction methods. Manage a portfolio of vacancies simultaneously, ensuring service level agreements (SLAs) and recruitment deadlines are consistently achieved. Build and maintain positive relationships with internal stakeholders, candidates, and external partners, promoting the organisation as an employer of choice. Organise and attend recruitment events, careers fairs, and engagement activities to increase organisational visibility and attract prospective candidates. Maintain and optimise the recruitment system, ensuring accurate records, effective workflow management, and a positive user experience. Manage candidate communications throughout the recruitment process, providing timely feedback and coordinating offers and onboarding activities. Monitor recruitment activity, analyse performance metrics, and produce reports to support informed decision-making and continuous improvement. Ensure all recruitment activities comply with employment legislation, organisational policies, and safer recruitment practices where applicable. Contribute to individual and team performance objectives and support the continuous improvement of recruitment processes and services. Requirements Previous experience in an internal recruitment, talent acquisition, or recruitment consultancy role. Strong understanding of end-to-end recruitment processes, candidate attraction strategies, and selection methodologies. Knowledge of employment legislation and recruitment best practices. Experience managing multiple recruitment campaigns and competing priorities simultaneously. Excellent communication, relationship-building, and stakeholder management skills. Strong organisational skills with the ability to work accurately and meet deadlines. Experience using recruitment or applicant tracking systems (ATS) and Microsoft Office applications. Analytical skills with the ability to interpret recruitment data and produce meaningful reports. A proactive, customer-focused approach with a commitment to delivering an excellent recruitment experience. Additional Information Hours per week: 37 hours Location:  Slough Borough Council Bi-Weekly Payments

Contract

Human Resources

Recruitment Resourcer

Summary We are seeking a motivated and results-driven Recruitment Resourcer to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is focused on delivering consistent recruitment results. You will manage the full recruitment lifecycle, work closely with hiring managers and candidates, and be responsible for achieving a target of at least 3 successful placements per month, while maintaining high standards of compliance and candidate care. Key Responsibilities Operational Delivery Attract high-quality candidates through effective advertising across internal and external platforms Deliver an excellent candidate experience through timely communication and proactive stakeholder engagement Review and approve job descriptions, ensuring inclusivity and alignment to required skills and competencies Advise managers on appropriate resourcing solutions (temporary, permanent, agency) to ensure value for money Provide guidance on interview techniques and best-practice assessment methods Manage recruitment processes efficiently to reduce time-to-hire and identify opportunities for continuous improvement Performance & Results Achieve a target of at least 3 placements per month Maintain accurate candidate pipelines and recruitment records Balance speed, quality, and compliance to ensure sustainable placements Business Protection & Compliance Carry out effective and timely vetting and compliance checks to mitigate people-related risk Ensure all recruitment activity complies with internal frameworks, policies, and regulatory requirements Stakeholder Management Build strong relationships with hiring managers and internal stakeholders Manage relationships with external recruitment agencies as required, ensuring cost-effective use Flexibility Undertake additional duties as required to meet business needs, within capability and skillset Requirements: Previous recruitment experience (agency or in-house) preferred Comfortable working to targets and KPIs Strong communication and relationship-building skills Highly organised with the ability to manage multiple roles simultaneously Confident advising candidates and stakeholders Benefits Salary: £23,000 Per Annum plus commission Annual leave Company pension On-site parking UK visa sponsorship

Permanent

Human Resources

Board and Governance Officer

7-8 month contract with a local authority Pay Rate: £23.74 per hour umbrella Summary This role is a 7-8 month contract with a local authority, offering a rate of £23.74 per hour under an umbrella arrangement. The primary purpose is to provide professional governance and administrative support to the Board and Committees. The position is crucial for ensuring effective governance arrangements, regulatory compliance, and the smooth operation of all governance activities. The postholder will coordinate the full governance cycle, maintain statutory records, support Board member development, and serve as a key point of contact for Board Members, senior leaders, and external stakeholders. Responsibilities Coordinate and manage Board and Committee meetings, including planning schedules, preparing agendas, reports, and meeting packs. Attend Board and Committee meetings, produce accurate minutes, record decisions, and monitor actions through to completion. Maintain governance calendars and ensure all meetings are effectively organised and administered. Act as the primary point of contact for Board Members and governance-related enquiries. Maintain governance records, Board membership details, declarations of interest, registers, and statutory documentation. Support statutory compliance requirements, including Companies House filings and updates. Coordinate Annual General Meetings (AGMs), Extraordinary General Meetings (EGMs), and other governance events. Requirements: Experience supporting Boards, Committees, Executive Teams, or governance functions. Experience organising meetings, preparing agendas, coordinating papers, and taking formal minutes. Experience maintaining governance records, registers, and tracking actions. Educated to A-Level standard or equivalent experience. Strong administrative and governance support background. Additional Information Working hours: 37.5 hours per week (30 hours considered over 4 days) Location: Hybrid working – Westbridge office, Northampton NN5 5JW (up to 3 days on site) Contract: Fixed term assignment until 31st March 2027 Start Date: ASAP Interview Process: Informal Teams discussion followed by a formal face-to-face interview Payment Schedule: Bi-weekly The role closes soon, apply ASAP.

Contract

Human Resources
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